The City On The Cliff

Facilities: The room is well-equipped and very clean, and the selection is great, especially the travel set, kettle and minibar, which are basically the most satisfactory ones I have ever seen. The mineral water, kettle, etc. are basically Nayun's own brand, and the hair dryer is Dyson, focusing on a high-end Service: Exclusive butler one-on-one service, our butler is Yunxiang, basically replying to messages in seconds, the service is also very considerate, any questions are carefully answered, the whole trip experience is very good. Play: I thought it was just a homestay, but I didn't expect it to be a resort. It is the same designer as the Santorini Hotel. Whether it is parent-child, family, party, or even recuperation, it is perfect, with scenery, art and culture. The weather is not good, but it is still not enough to play. It will be more fun in summer. It gathers bars, libraries, children's playgrounds, hot springs, and the restaurant is the best I have ever eaten in the hotel. The She ethnic cuisine in the Chinese restaurant is very delicious, and the breakfast is also praised. I gave my son an unforgettable third birthday.

The housekeeper Jalynn was very considerate and attentive. Seeing that we had children, she upgraded us to a family room for free. Although the price was more than a thousand, it was worth it. The children and the elderly had a lot of fun. There were a lot of programs throughout the day. Five-star praise! I will come again next time

The resort transformed from a mine is a key project of Zhejiang Province. It not only retains the original structure of the mine (there are open mine caves for exploration), but also has an innovative and beautiful overall design. It is recommended to live in a high-rise building between cliffs. The scenery outside the window makes you feel that it is worth the price. The fog after the Qingming rain is like being in a fairyland. The cliff train and glass plank road as a transportation hub make people feel exciting and fresh. The hot springs are very comfortable. I feel that the environment and facilities are among the best in similar hotels in China. It is highly recommended to walk along the trail, which is about four or five kilometers. You can see the whole picture of the park. Private cars cannot enter the park. There are shuttle buses and small trains for pick-up, which is very convenient. And you can ask staff to help you make an appointment for a car anywhere in the park. Our one-to-one housekeeper, Miss Yunshang, is very considerate and enthusiastic. She answers all questions and gives very timely feedback, which also makes our living experience even better. What's more worth mentioning is that it's pet-friendly. Pet owners can go and play. Our dog had a lot of fun playing for three days and was always smiling. The only thing I think may need improvement is the food in the park. There are mainly two restaurants with fixed dining times, and the taste of the food is still a little far from that of high-quality hotels. It is also recommended that the hotel set up some restaurants that can be visited at any time. In general, I am still very satisfied. I want to bring my family here when the swimming pool is open in summer.

The check-in experience was excellent, the hotel facilities were great, the movement lines of the entire resort were well-arranged, and there was no feeling of congestion even when the hotel was fully booked. The service staff were very enthusiastic, from the security guard at the door to the front desk receptionist, especially my housekeeper Yunyi, who followed up on all my needs attentively throughout the whole process. I have recommended it to my family and friends, and I will definitely come again.

I rarely write reviews and never give a hotel a full 5 stars, but Na Yun really makes me want to give him a thumbs up from the bottom of my heart. It should be the hotel with the best experience I have had in the past two years. The hotel is very design-oriented, with beautiful scenery and special check-in and photo taking. The activities in the public area are very rich and can meet the needs of different age groups. The package includes a complimentary dinner. I thought it was an ordinary business package, but I didn't expect the level of production to be no less than that of the Internet celebrity private restaurant. A steamed white ***** was unexpectedly amazing. It is particularly worth mentioning that the hotel's butler service, as a guest of Ctrip's group purchase package, fully enjoyed it, from booking to leaving the hotel, the whole process of 1 to 1 service. All the needs, big and small, were sent to WeChat and were perfectly solved in the first time. I strongly recommend our customer service specialist Yun Shang, who is enthusiastic, attentive, meticulous, and especially has strong coordination skills. It makes our family feel at home. My wife has already started planning to stay again before she left the hotel. Na Yun, I will definitely see you next time!

It's pretty good. The scenery is beautiful. I think I will go again. The housekeeper is also beautiful, with a sweet smile and pleasing to the eye. But I have a few suggestions. 1. I was not very satisfied when I came to the hotel to park and take the shuttle bus. First of all, there was no one to guide the parking. The parking environment is a bit complicated and not particularly standardized. It would be better to have someone to guide or even provide parking services. Secondly, the shuttle bus driver waited for a long time and no one explained. He also took a deep puff of cigarette before getting on the bus, and spit out the cigarette when he got on the bus, which choked him to death. The experience was very bad. 2. The sky corridor that you have to pass through in the cliff room is very unfriendly to those who are afraid of heights. First of all, there is no special warning when booking a room. Just from the name of the cliff and the stacked cliff, it is completely unclear for first-time guests. In addition, if you mistakenly book the cliff room and are afraid of heights, you can ask clearly when you check in. When going upstairs, choose the inclined elevator, and then walk to the corresponding room to avoid the transparent corridor. 3. Your staff may be temporary workers, and they don't know much about the hotel. They don't know much about the hotel's history, surrounding food and entertainment, etc. They don't know anything when asked. There is also a guy who brought other customers' luggage and took the customers to the door of our room without saying a word. The guests asked and said it was not here. It took a long detour. If I were those two customers, I would definitely be very unhappy. 4. The cold water in the bathroom takes a long time, and the hanger next to it is also broken. The sound of the record has changed. It should be left for a long time or damaged by the previous guests. 5. The food can be improved. I had the buffet and breakfast, and the quality was very average.

On a whim, I rushed to a date in the clouds. The sky city on the cliff is surrounded by green trees and mountains, and surrounded by clouds and mist. In the night, although it was raining, I was still deeply attracted by it. I took a photo of the blockbuster. The hotel was transformed from a mine and has a large area. You need to walk slowly to appreciate its taste. The boss is very attentive. It is a holy place to check in. The housekeeper Yunrong is very considerate. The room has been upgraded. It is very good. I plan to come again in the windy season