Guest User
June 11, 2024
Disappointing Stay at Cullinan Premium Belek Hotel My recent stay at the Cullinan Premium Belek Hotel fell short of my expectations in many ways. From the moment I arrived, I encountered several issues that affected my overall experience. The shower in my room was not functioning, and despite reporting the issue, it remained unfixed throughout my stay. The lack of hot water made it difficult to take a proper shower. Furthermore, I was disturbed to find bloodstains on my bed sheets, which is unacceptable. The presence of bugs on the breakfast buffet was another unpleasant surprise. To make matters worse, the air conditioning in my room didn't work for the entire first day, leaving me to endure unbearable heat. These issues combined to make my stay very uncomfortable. When I brought these concerns to the management's attention, they initially offered a gesture of goodwill, including complimentary nights and additional services. However, when I tried to redeem these offers, the hotel failed to honor their commitments, providing only a similar room type to my original booking. This lack of follow-through was disappointing and frustrating. In summary, my experience at the Cullinan Premium Belek Hotel was one of the most disappointing I've had. The hotel's failure to address basic issues, combined with their unreliable management, makes it a place I would not recommend.