EGO Hot Spring Resort Hotel

The hot spring water is a bit shallow, but the quality is good. It's refreshing and refreshing. The room attendant was diligent and cleaned the private bath immediately after use, disinfecting it before waterproofing it. The breakfast menu was a bit limited. The private bath room lacked a TV, a design flaw. I hope the hotel's service will be more attentive and considerate.

I stayed here for one night after returning from Xinduqiao. I felt that the overall service was warm and cozy, not overly enthusiastic, and very comfortable. The guy helped us with our luggage when we checked in and checked out, and his attitude was very good. Both public hot springs and private hot springs have a sulfur smell and are very comfortable to soak in. Recommended

Everyone is very satisfied and will come again next time! Every detail of the hotel is full of design, and the bridge over the parking lot isolates your worries. Because there was construction on the arranged floor, we were moved to another room. I have stayed in many hot spring hotels, and this is the only one that disinfects the water before draining it. It’s really great👍

First of all, the service is very poor. They didn't take the initiative to pick up the luggage from the moment they entered the hotel. The check-in was not professional, and they didn't inform us of some of the hotel's conditions in advance. The room was not cleaned properly. They said they had added a housekeeper, which was even more unreliable. I expected help to take some heavy things to mail, but because the courier was not allowed to come in, I had to take it to the door myself. The housekeeper said it was too busy. I had already told the housekeeper in advance that it was your own management problem if it was too busy. The restaurant service is relatively good. I have also stayed at Songtsam Hotel several times, and the service there is incomparable. It is not worse than Songtsam by a bit. Songtsam always takes the initiative to serve, but this place is the kind of cold and icy. When I left, no one helped me with the luggage. I originally booked to stay for two days, but I changed it to one day. It's not worth the price of 2999. Let's go! I won't see you again!

The rooms are spacious, clean and well-equipped with facilities. The Silver Room type is very suitable for the rainy autumn. The indoor hot spring temperature ranges from 38-41°C, which is comfortable, spacious and very warm. It was raining continuously on the day we went, but the staff's service awareness was very online from the parking lot, providing umbrella service. Umbrellas are provided for guests to use when going out indoors. During peak hours, the staff were busy delivering umbrellas, and even themselves They all worked in the rain, which was very touching. The environment in the area is very good and full of green. The breakfast is rich and you can take away coffee.

The service level of a paid guesthouse in a five-star hotel. The welcome fruit was delivered at 11pm but I didn't receive it. The free coffee was also not there. The bathrobe used by the previous guest still had a strong smell of cigarettes and was not replaced. This is the first time I have seen that breakfast is made by reservation. After I questioned it, they said I could go anytime. Breakfast was delivered by the hotel. There were two fried eggs and two sweet potatoes missing from the plate in the picture. I cooked the rice noodles myself, and the soup was watery. You have to prepare the seasoning yourself, it's so bad that it's speechless, and the waiter is still in a mess. I don't know where these good reviews come from. The hotel design is fine, but if you want to enjoy the good service, it is recommended to stay.