Basera Boutique Hotel Reviews

Room very clean

The hotel has a good design and good service. The most convenient thing is that there is an airport pick-up service, which is very considerate for tourists. The hotel is not far from the airport, about less than 20 minutes.

An unforgettable and warm hotel in every aspect! Clean and the food is great! Because my family was temporarily ill and admitted to the local hospital, this hotel was only about ten minutes away from the hospital, so I chose this hotel. It is located in a government office area with good security. The hotel is designed in Nepali style. The rooms are very good and tidy. They know that I go to visit the patient every day, and they send a car to take me to the hospital every day. They always check on me and my family, which adds a lot of warmth to the pain of being here with the patient! The quality of the restaurant is also high, and many of the dishes are excellent. It is said that it is also a gathering place for government officials, so it is often full of guests! I stayed here for more than ten days and it was very cost-effective! --The free airport pick-up is also great

It's a great hotel. I will stay here again and recommend it to my friends. The service is excellent, the food is delicious, and the hospitality is great. We have enjoyed every day of our stay here!

Convenient transportation, very good service, close to various attractions, and good food

The hotel provides free airport pick-up and drop-off services. You can make a reservation with the hotel by email in advance, which is more convenient. The location is not far from the airport and Durbar Square, and it takes about 10 minutes by taxi. The sanitary conditions are very average. Don't have high expectations. The waiters can speak English and are quite enthusiastic~

Small boutique hotel, satisfied with every aspect.

Very good service attitude

Beautiful hotel I was so impressed with this hotel , its location is accessible. Staff Very polite and helpful, very welcoming and knowledgeable. Well presented and treated guests with such kindness. The reception staff right through to the waiters ……perfect service Waiting for my next holiday ☺️

I had the pleasure of staying here at Basera Boutique for over 5 weeks. It felt like a home away from home with the kindest, most caring hotel staff I've ever met. Their communication was exceptional from the start. They made sure we were picked up from the airport with our names on a plaque and the driver was amazing at navigating the chaotic roads of Kathmandu in a safe, comfortable manner. The staff at reception were always keen to make sure we had everything we needed with our stay, and as we were long-stay guests they offered to get us whatever we wanted for breakfast, although it was barely required as the breakfast was superb every morning. We were even able to have a breakfast to go one day when we went for an early morning hike. We always knew we could trust the safety of the hotel food which was a necessity especially when we took unwell due to eating outside food. When this occured the staff were so caring and helpful, ensuring we had extra provisions such as oral rehydration solutions and as much water as we needed. It meant a lot to me when Rebecca came to help me when I was quite sick and gave me a hug and ensured I had everything I needed, she even remembered me when I came to the Base Camp Café a few days later and asked how I was doing. Sushant has been an incredible overseer of our whole experience at the hotel. He has been so accommodating to our needs and there seemed to be nothing he couldn't help us with! We were greeted with a smile by every single member of staff. Doors were opened for us, staff made an effort to ask about how our experiences were going in Nepal and got to know our usual breakfast orders. The hotel itself is designed very luxuriously. Before you even enter the building you have a lovely security guard to open your door and take your bags if you have any. The lobby is both grande and cozy. I felt like a queen with my huge room (Heritage Suite) and jacuzzi bathtub! The A/C worked really well, and even when it wasn't working so well on 1 occasion (likely due to a power cut in the city) the team were very quick to sort it. The tea and coffee station was always well stocked, plus 2 bottles of water a day and toiletries for the bathroom. The rooftop swimming pool was lovely and cold after a hot day in Kathmandu. There was a nice little area to sunbathe and relax by the pool. They have a fantastic view of the city. The gym is well equipped with cardio machines, pin weight machines, bar bells and dumbbells. We tried food and drinks at both The Mantra Restaurant and Base Camp Café. Staff were always attentive and food was consistently good quality. Overall I would recommend this hotel to everyone. The staff will go above and beyond to ensure you have a wonderful stay during your time in Kathmandu.

I spent two months in the hotel. Excellent and very friendly staff. Restaurant menus were perfect. Clean and quiet room. Surrounding area of hotel had good options for shopping and walking around. I will certainly come to Basera Boutique Hotel again.

Service service service - what an amazing find. From the moment you arrive, the gentleman whom opens your car door with a salute and a smile and bringing your luggage in to the warm reception from the desk staff immediately making you feel welcome and what a sense of relief as you know your reservation was the right move. Each time I left my room And encountered any staff it was with a smile. Staff was over the top helpful with everyone making sure that whomever was asking a question of where to go or how to get there. Harendra on our first morning even drove us personally to the Garden of Dreams (I believe that’s what it was called) and showed us here to go shopping- sightseeing for the day. Upon our return to the hotel we were agin greeted with genuine enthusiasm and all asked how our day was. There was some people whom booked a flight to Everest and the company whom they booked with had cancelled on them. Harendra was immediately involved and on the phone trying to find another touring company for the upset couple. In fact they always were quick to jump on their phones to arrange anything you wanted from taxis to money exchange to genuine concern for how your holiday was going. The rooms Were nice and clean and comfortable again when you book something from 11,000 km away you just don’t know what your in for but I assure you that you will be in good hands. We went to Langtang trek for 9 days and came back to this hotel again, we arrived late in the evening and wanted a massage and they made it happen even though the spa was closing in 5 minutes. I know I am missing many more points in this but what I do know is- I will be back here one day. I promise you that this wonderful staff made my trip to Nepal so much better. I have much love for them and their kindness.

Staffs are very friendly and clean environment of the hotel was impressing . We enjoyed authentic Nepali food from Manthra and Bhansa which cannot explain in words . Location of the hotel is another advantage for the guest which is reachable to any corner of city center .

Beautiful boutique property. Loved the hospitality of all the staff write from reception to Restaurant. Rooms are amazing. Smart TV in the room. There is a roof top swimming pool.. very close to airport makes it convenient for travel. Overall very happy.