To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location2.5
Amenities3.8
Service4.2
Cleanliness4.2
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All reviews(6)
Positive reviews(5)
Reviews with photos/video(3)
Negative reviews(1)
goodjia
Executive Twin Mountain View
Stayed in Oct 2024
Family
5 review
3.7/5
Posted on Nov 4, 2024
I searched on Google Maps and drove there, but the location was not accurate.
Since the area around the hotel is rural, there are not many restaurants around. (You have to drive more than 10km to find a restaurant.)
The hotel staff was very friendly and nice.
The room condition was very good.
The swimming pool was not well maintained, so there were no towels to dry your body after swimming, and the water temperature was not warm.
More than 90% of the hotel guests are Vietnamese, and most of them are not polite when swimming, and the water smells like sweat.
Personally, I don't think I will visit again because of the Vietnamese guests.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your recent stay at Mandala Retreats Kim Bôi and providing us with your valuable feedback.We are happy to know that you had an enjoyable stay with us. We also appreciate your feedback and will take it into account for our improvement to make sure every guest is satisfied staying with us.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Mandala Retreats Kim Bôi.Warm regards,Mandala Retreats Kim Bôi
An
Executive Double Mountain View
Stayed in Mar 2024
Couples
1 review
4.2/5
Very Good
Posted on Apr 23, 2024
New fully furnished room. Good breakfast. Nice view. Luxurious equipment. Friendly service. Large swimming pool.
Original TextTranslated by Google
Response from Property: Mandala Retreats Kim Boi sincerely thanks you for choosing the resort as your destination for your recent vacation. We are very happy to know that you are satisfied with the landscape, facilities and staff at the resort. Your positive reviews are a great source of motivation for us to continue to strive our best, bringing you the most comfortable and memorable experiences. We hope to have the opportunity to welcome you back to Mandala Retreats Kim Boi in the near future. Sincerely thank you and wish you a good day!
TRUNG 22
Executive Double Mountain View
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Khách sạn mới mọi thứ đều mới. Rất tốt về trang thiết bị và dịch vụ
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Response from Property: Dear Valued Guest, We would like to say thank you for sharing your experience when you stay at Mandala Retreats Kim Bôi. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards.Mandala Retreats Kim Bôi
KIM ANH
La Minh Villa 2 bedrooms
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 11, 2024
Dịch vụ mọi thứ ok trừ việc quầy bar đóng hơi sớm 🤪
Translate
Response from Property: Dear Valued Guest, We would like to say thank you for sharing your experience when you stay at Mandala Retreats Kim Bôi. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards.Mandala Retreats Kim Bôi
Guest User
Executive Double Mountain View
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Phòng đẹp , view rừng núi khá thơ mộng !
Translate
Response from Property: Dear Valued Guest, We would like to say thank you for sharing your experience when you stay at Mandala Retreats Kim Bôi. The above rating is the motivation for us to develop and improve the quality of our services in the future. Thank you for choosing us for your accommodation. In the near future, we will love to welcome you again. We are looking forward to seeing you soon!Warmest regards.Mandala Retreats Kim Bôi
Guest User
Stayed in Jun 2024
Other
1.0/5
Posted on Jul 30, 2024
The service is too bad, the swimming pool is shallow and the water smells strongly of chemicals, the food is poor, if you eat a little slower, you will only have your belt left! The service lacks transparency! There are almost no entertainment services for groups! The surcharge is too high, 200k/1l of alcohol (although it is alcohol brought by the customer). If you want to drink, the hotel sells it very expensive!