Hotel Dewarna Sutoyo Malang Reviews

A disaster !!! We were supposed to spend 3 nights, we were forced to shorten our stay to only spend one night there because the condition was so horrible. The accommodation is completely unsanitary, we did not have hot water (at the limit it could work) but when we arrived we discovered hair stuck in the shower, the shower curtain with holes, black with dirt , it was too much! I'll spare you the details of the condition of the curtains at the window, marks on the floor on the tiles and mold on the walls, stained bedding! We have been traveling for a year and have had cheaper accommodation, we are not complicated but this is completely unbearable to the point of leaving this accommodation early! Moreover, the hotel did not want to reimburse us for the nights not spent in this unsanitary accommodation!