Go Hotels Otis - Manila

Go Hotels Otis - Manila Reviews

Go Hotels Otis - Manila

Zone 90, Robinsons Otis, 5th floor, 1536 Paz Mendoza Guazon Street, Paco, City of Manila, Metro Manila, 1007, PhilippinesView Hotel Details
Go Hotels Otis - Manila
Go Hotels Otis - ManilaGo Hotels Otis - ManilaGo Hotels Otis - Manila
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Guest Reviews of Go Hotels Otis - Manila

8.9/10
Very Good
97 review
Verified reviews
Location8.9
Amenities8.6
Service9.1
Cleanliness9.1
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All reviews(97)
Positive reviews(96)
Reviews with photos/video(16)
Clean and tidy(24)
Awesome rooms(16)
Awesome stay(13)
Great service(12)
Great value for money(6)
Near shopping area(6)
Convenient for shopping(6)
Negative reviews(1)
Guest User
Standard Queen Room
Stayed in Jul 2025
Family
14 review
9.5/10
Amazing
Posted on Aug 17, 2025
Clean and accessible place to stay.. has a mall beside the hotel that can buy some stuff we need. We stayed at this hotel many times and we're gonna come again soon..
Response from Property: Dear Valued Guest, Mabuhay!Thank you for your continued trust and for taking the time to share your experience! We're so happy to know you find our hotel clean, accessible, and conveniently located next to the mall — perfect for picking up anything you need during your stay.It means the world to us that you've stayed with us many times, and we can't wait to welcome you back again soon!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 21, 2025
I love this hotel especially for person who is handicap is very friendly
Response from Property: Dear Valued Guest, Mabuhay!Wow, thank you for the perfect scores and fantastic feedback! We’re thrilled to hear you loved everything—from our amenities and cleanliness to the surroundings and service. It’s especially great to know that our hotel is friendly and accessible for guests with disabilities. Your kind words truly motivate us to keep providing the best experience possible. We can’t wait to welcome you back again soon!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 24, 2025
The staff is always very friendly and courteous. The rooms are clean and comfortable and the rates are quite affordable. We have stayed there 3 times and plan on staying there whenever we travel to manila.
Response from Property: Dear Valued Guest, Mabuhay!Thank you so much for your kind and thoughtful review! We’re truly grateful for your continued trust and support. It’s wonderful to hear that you always find our staff friendly and courteous, and that you enjoy our clean, comfortable rooms and affordable rates.We’re honored to be your go-to hotel whenever you travel to Manila, and we look forward to welcoming you back for your next visit!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Twin Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 21, 2025
very accommodating. neat and clean every details of the room. quiet & comfortable
Response from Property: Dear Valued Guest, Mabuhay!Thank you so much for your wonderful feedback! We’re delighted to hear that you found our team very accommodating and appreciated the neatness, cleanliness, and comfort of your room. It’s great to know you had a quiet and relaxing stay with us.Your kind words inspire us to continue providing excellent service to all our guests. We look forward to welcoming you back to Go Hotels Otis soon!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in May 2025
Couple
2 review
9.5/10
Amazing
Posted on Jun 26, 2025
Clean and friendly staff
Response from Property: Dear Valued Guest, Mabuhay!Thank you for the amazing 9.5 rating! We’re so glad you loved our cleanliness, surroundings, and service. We appreciate your feedback on the amenities and will keep working to improve them. Our friendly staff will be happy to hear your kind words! We can’t wait to welcome you back for another great stay!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in Feb 2025
Couple
1 review
9.0/10
Great
Posted on Mar 2, 2025
Comfortable and fast transaction but yung sa amenities nila kulang sila toiletries.
Response from Property: Dear Valued Guest, Mabuhay!Thank you for your feedback! We’re glad to hear that your transaction was comfortable and efficient. Regarding the toiletries, as part of our green initiative, we provide all of our amenities in the form of dispensers to reduce waste. For the dental kit, it is available upon request at the front desk. Additionally, if you would like to purchase other toiletries, we have a small store at the front desk for your convenience. We appreciate your understanding and hope to welcome you again for a more enjoyable stay!Happy to Care Always,Go Hotels Otis Team
Anonymous User
Standard Queen Room
Stayed in Dec 2024
Couple
2 review
5.0/10
Posted on Jan 11, 2025
The hotel is clean but lack of amenities, wifi is good though. If you want to stay only for a night its reliable but if you want a relaxing stay i will not recmmend because you can hear the noise from outside the hallway.
Response from Property: Dear Valued Guest, Mabuhay!Thank you for sharing your feedback! We're glad to hear that you found the hotel clean and that you were pleased with the Wi-Fi. We apologize for the noise issue you experienced, and we appreciate you bringing it to our attention. For your comfort, amenities like dental kits and slippers are available upon request at the front desk. We hope to welcome you back and provide a more relaxing stay next time!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in Apr 2025
Couple
2 review
7.5/10
Posted on May 22, 2025
The hotel is safe and clean, there are also few shops next to hotel where you can exchange your money if you need
Response from Property: Dear Valued Guest, Mabuhay!Thank you for your kind review! We're happy to hear that you felt safe and comfortable during your stay, and that you found our location convenient with nearby shops for money exchange. We always strive to make sure our guests have everything they need for a pleasant stay.We look forward to welcoming you back in the future!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in Oct 2024
Couple
1 review
9.5/10
Amazing
Posted on Nov 17, 2024
Had a great stay at the hotel for 3 nights. Accessible to all the attractions we visited. Staffs are accommodating as well. Will book again soon!
Response from Property: Dear Valued Guest, Mabuhay!Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay with us and found our location convenient to the attractions you visited. We're also pleased that our staff was able to accommodate your needs. Your satisfaction is our top priority, and we can’t wait to welcome you back soon!Happy to Care Always, Go Hotels Otis Team
Maria Judy
Standard Twin Room
Stayed in Nov 2024
Family
6 review
10/10
Outstanding
Posted on Dec 29, 2024
Location is good. The place is clean and staff are accomodating.
Response from Property: Hi Maria Judy, Mabuhay!Thank you for your positive review! We're so glad to hear that you enjoyed our convenient location and found the property clean and well-maintained. It's wonderful to know that our staff made a positive impact with their accommodating service. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon!Happy to Care Always,Go Hotels Otis Team
Judith Castor Almedijar
Standard Queen Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Nov 28, 2024
I will recommend this place to my friends because this hotel gives us a room that is feels like home.
Response from Property: Hi Judith Castor Almedijar, Mabuhay!Thank you so much for your wonderful feedback! We’re thrilled to hear that you felt at home during your stay with us. It’s our goal to create a comfortable and welcoming environment for all our guests, and we truly appreciate your recommendation to your friends.We look forward to welcoming you back soon!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in Aug 2025
Couple
3 review
10/10
Outstanding
Posted on Nov 7, 2025
Nice and very acomdating stff.. i will sure booking there
Response from Property: Dear Valued Guest, Mabuhay!Thank you for the perfect scores and kind words! We’re thrilled you found our staff accommodating and enjoyed your stay. We can’t wait to welcome you back for your next visit!Happy to Care Always,Go Hotels Otis Team
Guest User
Standard Queen Room
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 8, 2025
Such a nice place to stay. Peaceful surroundings as well
Response from Property: Dear Valued Guest, Mabuhay!Thank you so much for your outstanding review! We're thrilled that you gave us perfect scores across the board — from amenities, cleanliness, and service to our peaceful surroundings.It truly means a lot to know you had such a pleasant and relaxing stay with us. Your kind words inspire us to keep providing excellent service to all our guests.We look forward to welcoming you back soon here at Go Hotels Otis - Manila!Happy to Care Always,Go Hotels Otis Team
Anonymous User
Standard Twin Room
Stayed in Aug 2024
Solo traveler
29 review
10/10
Outstanding
Posted on Sep 28, 2024
Nice room but had a hard time entering the key card and also the tv is slow to open
Response from Property: Dear Valued Guest, Mabuhay!Thank you for your feedback! We're glad to hear you enjoyed your room, but we apologize for the issues you experienced with the key card and the TV. Your comments are valuable, and we’ll work on improving these aspects for a better experience in the future.We hope to welcome you back soon!Happy To Care Always,Go Hotels Otis-Manila
Guest User
Standard Queen Room
Stayed in Jan 2025
Couple
2 review
8.5/10
Very Good
Posted on Feb 26, 2025
1st,the is clean and they will also clean it if your request them to clean it. 2nd the location is good since our businesses are conducted in the city of manila. 3rd very easy to navigate. 4th you dont need to worry about getting breakfast food since there is starbucks, Pan cake house, binalot on the ground which opens at 7am. And also its a plus since,its has a mall they there is a grocery and also when you enter the lobby the hotel has a little pantry where they sell food in case you dont want to go out
Response from Property: Hi Kheneth, Mabuhay!Thank you for sharing such a detailed and positive review! We're thrilled to hear that you had a great experience with the cleanliness of our rooms and the convenience of our location. It’s also great to know that you enjoyed the nearby food options like Starbucks, Pancake House, and Binalot, as well as the convenience of the mall and New Bistro Deli cafe. We strive to make our guests’ stays as easy and comfortable as possible, and it’s wonderful to hear that you had everything you needed. We look forward to welcoming you back soon!Happy to Care Always,Go Hotels Otis Team