Zama Resort Koh Phangan

Very helpful staff… they were able to help me arrange for hassle free transportation… amnesties in the bathroom were a bit rundown but it seems to be the norm here on the island

We really enjoyed our stay in Zama. First of all the staff were excellent - welcoming and helpful. The girl at the reception specifically was wonderful and catered for all our needs. The room was very spacious and comfortable. Not new and needs some touchup but really ok for the price. All rooms are surrounded by a beautiful garden. The view from the room was exceptional. You should note that that depending on the room's location, there could be a lot of stairs. The hotel's restaurant was also very good. Do try it. The hotel is a bit far from everything so you will probably need some transportation. We got help from the receptionist renting bikes and it was great. Great beaches located a short motorbike ride from the hotel. We really recommend it.

We had a wonderful stay at Zama Resort! It is a beautiful resort with great breakfast and food and a nice pool to relax. When we left something important in the hotel room after leaving the island, the owner of the hotel went out of her way to contact me and discuss how to best deliver it to me. I am very thankful for that and would like to highlight the friendly and familiar atmosphere.

This resort was perfect. The location was great, right on the beach. The staff were incredible. Their attention to detail was amazing and they were always one step ahead of us with anything we needed. Would highly recommend eating at the restaurant too. The food is delicious and service amazing. I regret I did not her her name, but the woman on the front desk was truly amazing.

The hotel and atmosphere was nice. The bungalow itself was quite nice, but sound insulation was lousy. The partial sea view was a joke because there are palm leaves hiding the view. In the hotel area there are many steps between the bungalows and the restaurant and pool area. Steps are higher than European standard. Service in the restaurant was very good and food was tasty and reasonable prices! Also breakfast was extremely good, you can order what you like. It's possible to walk to the Secret Beach, but there are few steep hills between. Haad Yao beach can be easily reached by taxi just waving it in the street of the hotel (400 baths for 2 persons one way).

Fab views and lovely breakfast. Staff nice and friendly as always. The room was nice and quiet with an amazing sea view. The breakfast was really nice too. It was a shine we only stayed here for one night as we would have loved to stay longer. Very dark at night so bring a torch

I've given 4 stars as I feel the resort could benefit from a little upgrade here & there and because of the endless number of steps! We booked a sea view room, it was down, I don't know how many steps, uneven, rocky steps, then up, then down!! Nowhere mentioned the steps, not the website or bookings.com. it really should be highlighted. If you have any issue with steps, you will struggle. I appreciate it is on a cliff, I assumed the room would be at the top, not the bottom!! The room had a big balcony, table and chairs, lovely view. The room was a good size, but it was quite dated. The bathroom was more a wet room with a hand-held shower head. It should be better for the price. I also feel the room is the wrong way round! The view from the bed overlooks another room, yet the view from the dressing table overlooks the sea!! The bar / restaurant is very good. We enjoyed some lovely cocktails! We ate twice for dinner, the first night was lovely but unfortunately the last night was not as good. I think management wasn't around that night. Breakfast was fantastic and amazingly, served until 5 pm!! Cheese & Bacon Croissants...!!! Big choice, big portions!! Breakfast ends at 5 pm. Happy Hour starts at 5 pm!! The staff are all very, very friendly, helpful and just lovely!! The swimming pool is very nice too. The swim up bar wasn't open, which was a shame. On the whole, we very much enjoyed our stay. It's a nice relaxing hotel, walking distance to other restaurants and secret beach is a 7 minute walk away - up & down a mega hill!