To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(9)
Positive reviews(5)
Negative reviews(4)
Guest User
Stayed in Oct 2023
Other
4.0/5
Very Good
Posted on Oct 9, 2023
Distinctly average, but worth three stars. Hotel Wilga gets most things right, but is not exceptional. Rooms are clean and comfortable, but ours was a bit on the small side. Breakfast is plentiful and varied. It's a 20 min walk to Krakow's central attractions. The games room was closed during our visit. Staff are pleasant and helpful, but not always in attendance. Placing emphsis on comfort, clenliness and food, I would nothave no hesitate to return, it's worth three stars.
Seaside16993818699
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 27, 2023
We were part of a 25 person group and I cannot say enough good things about our experience at this hotel. While we arrived after a full day of sightseeing and felt tired, the welcome and ease of check in was just the beginning of our exceptional experience at this hotel. We found the room comfortably furnished, extremely clean and spacious. What put a big smile on our tired faces was the staff! We were served a pre arranged group dinner that was excellent. Chef Slawek’s selection of a hearty, tasty vegetable soup followed by a pork cutlet with a traditional polish cabbage side dish rivaled any fancy restaurant. His cheerful, outgoing personality made us forget about our tiredness! And Kasia, our server was the loveliest person I encountered in Poland. Her warmth, her helpfulness and cheerful attitude made our experience very joyful and a great example of the welcoming Polish people. We kept on smiling as we left her and the chef in the hotel’s restaurant. We could not have imagined a better hotel experience on a visit to Krakow.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 8, 2024
Ottima struttura posizione centrale Colazione ottima Stanze belle e pulite La connessione wifi gratuita e disponibile per gli ospiti Molto vicino a centro storico e la quartiere di ebrei Kazimierz Davvero perfetto . Ottimo rapporto qualita prezzo
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Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 4, 2024
Pobyt był naprawdę miły i ciekawy Pokoje były czyste i wysprzątane. Standard spełniony jak na 3 gwiazdki. Kuchnia również była ok. Podobała mi się szczególnie ta część budynku która jest odrestaurowana kamienica. Poza tym wyposażenie standardowe. Personel był bardzo miły i starał się spełnić wszystkie oczekiwania klienta.
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Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 4, 2024
Byłam w zeszłym tygodniu, bardzo ładny hotel, przyjemna obsługa, najlepszy pobyt jaki mogłam sobie wymarzyć. Przepyszne były posiłki, Serdecznie polecam. Mój mąż był wniebowzięty! Najwygodniejsze łóżka tylko w hotelu Wilga!😍🥰 Pozdrawiam
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Guest User
Stayed in Sep 2024
Other
1.0/5
Posted on Sep 6, 2024
Przede wszystkim droga do hotelu wiedzie straszną ulicą, potem poszliśmy na kolację i otrzymaliśmy jedzenie na niskim poziomie i niesmaczne. Kontynuowaliśmy podróż do pokoju, który miał obrzydliwy zapach, produkty niskiej jakości, niewygodny prysznic, niedziałającą klimatyzację i okno, którego nie można otworzyć. Poza tym personel zachowywał się wobec nas niegrzecznie, kiedy poprosiliśmy o pomoc, pomogli nerwowo, jakby po prostu chcieli, żebyśmy zostawili ich w spokoju. Podsumowując, nie polecam tego miejsca, bardzo rozczarowujące.
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Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 6, 2024
Siamo stati in viaggio d’istruzione con la scuola, devo dire che le aspettative dalle foto e da tutto il resto erano altre, personale scortese e soprattutto sovrastamento dei ruoli, il cibo molto scadente e soprattutto ogni sera le stesse cose, specialmente un capello ritrovato nel cibo.. la camera viene pulita con superficialità, in 4 giorni di pernottamento le lenzuola non sono mai state cambiate, direi che questo hotel debba solamente chiudere.
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Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 6, 2024
Abbiamo pernottato 4 giorni in viaggio d’istruzione , hotel pessimo , cena scadente e personale scorbuticissimo Un po’ distante dal centro di Cracovia, Le stanze non venivano pulite, durante tutto il soggiorno le lenzuola non sono mai stati cambiati . Sconsiglio vivamente, in particolare modo alle scuole che vorrebbero pernottare qui
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Guest User
Stayed in Apr 2024
Other
1.0/5
Posted on Apr 6, 2024
Personale scorbutico Cena scadente (sempre la stessa brodaglia ogni sera) Le lenzuola non venivano cambiate e i sanitari non venivano puliti adeguatamente, l’aria condizionata non funzionava e nonostante diverse lamentele la situazione è rimasta la stessa. Sono indignato perché nell’hotel comanda il cuoco e non il proprietario