Expressionz KLCC by Mana-Mana Reviews

Response from Property: Thank you for sharing your experience with us. We're pleased to hear that you found our rooms spacious and well-equipped with amenities such as a washing machine, kitchen utensils, and toiletries. However, we apologize for the inconvenience caused by the windows not being closed tightly by the housekeeper and the disturbance from traffic noise affecting your sleep. Your safety and comfort are our top priorities, and we will address the issue with the windows to ensure they are properly secured. Additionally, we'll look into the plumbing issues at the water basins to rectify any problems. We appreciate your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future. If you have any further concerns or need assistance, please don't hesitate to reach out to us.

Response from Property: It's wonderful to hear that you've had multiple stays here! Indeed, this place is exceptionally convenient, especially for families with numerous kids or members. The facilities and amenities are tailored to meet the diverse needs of guests, ensuring that everyone can enjoy a comfortable and enjoyable stay. From spacious accommodations to family-friendly activities, this place makes vacations hassle-free and memorable. It's great to know that you've found it to be such a convenient and accommodating option for your family!

Response from Property: It's fantastic to hear that you enjoyed the good, clean room with a nice view. While the distance from the Metro and the additional fees for pool and gym access might have been a slight inconvenience, it's reassuring that the staff were nice and helpful throughout your stay. Your feedback provides valuable insights for both the management and future guests. Thank you for sharing your experience!

Response from Property: We are delighted to hear that you loved your experience! Being centrally located, neat, and having friendly staff are all key factors in ensuring a wonderful stay. It's understandable that businesses may face challenges in the aftermath of Covid, but with dedicated staff and loyal patrons like yourself, I'm confident they'll bounce back and continue to shine just as brightly as before. Your support and positive feedback undoubtedly contribute to their journey towards regaining their original glory. Here's to many more enjoyable stays in the future!

Response from Property: We are glad to hear that despite encountering some issues like a bad smell in the apartment, you still had a nice stay overall. Your feedback about the lack of accessories, towels, and amenities like water, tea, or coffee in the room is valuable. It's essential for hotels to provide these basic necessities to enhance the comfort of their guests. We will make sure to pass along your comments to the management team for their consideration. Thank you for sharing your experience, and if there's anything else we can assist you with, please let us know.