Paradise Resorts

I had a wonderful experience in Paradise resort. The staffs are really friendly and cooperative.The cost of living and food was reasonable.I would like to recommend the resort to my friends and relatives also.

Good experience, variety of food with an excellent hospitality. Staffs and very cooperative and supportive in all kind. Me and my family enjoyed a lot and its an amazing experience in my life too and it is advisable too.

Good for one night stay. Slightly highly priced. Location is good very close to the lake. Rooms are somewhat neat and clean. Food is average Very few option for comoplimentary breakfast. We went with kids expecting to spend some time in pool but unfortunately the pool was closed for maintenance and was not informed before. That was a huge setback for us. No other interesting activities for the kids in the property. The authorities were kind enough to give small discount on the bill due to the pool issue. Altogether it was an average stay.

Me and a colleague booked this resort for a 1 night stay on 18th September through MMT as part of a business meeting with a client based out of Kottayam. We were traveling from Bangalore and reached the resort at 12pm as per the check in time stated in the booking confirmation, but from reception it was told that they've recently changed the check in time to 2pm however it wasn'tcommunicated to us. After talking and waiting for about half an hour they've alloted the room. Below are our specific experience at Paradise Resort, Kumarakom: 1. Food options in the menu weren't available. Said that there is a party going on for another group, so cheff is busy with that and only limited items are available for other guests. 2. We were having a beer sitting at the varantha of our cottage. Then a staff came, said that he's the GM of the resort and told us there is a police officer and group of friends staying in the resort (two cottage after ours), so we cannot have beer in our cottage's varantha. But this group of people were enjoying drinks in front of their cottage and walking around the property with liquor. So we had a little bit of argument, and our point was "the rule within the resort should be same for all guests." The GM wasn't ready to accept that and behaved us in an unprofessional tone. He was often saying he's the GM, also said that they've contact with politicians, police and local leaders, so if you doesn't want to stay then you should leave. It was clear threatening and an unacceptable way of communication from a person who should be treating all customers equally. 3. Finally we complained at MMT and vacated the resort 2 hours after check-in. Even when we were leaving, the way staff and GM communicated was inappropriate. 4. After vacating, we've booked Abad Whispering Palms (a nearby resort) and stayed there overnight. It was an amazing experience at Abad and from all staffs. 5. Overall, Paradise Resort ***agement should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews. At present this resort doesn't even qualify for a 1 star rating.

The view from this resort is gorgeous ! Beautiful sunset and pool location. The staff is courteous and is always happy to help. Outdoor sitting area in the evening is peaceful though the food needs improvement in terms of variety. I really enjoyed my stay here thanks the staff and also want to thanks my agent Feel India Tours & Travels for Booking my stay in this Resort.

Unprofessional staff and Pathetic experience Very bad staff and highly unprofessional. Not recommended at all. Staff is not proactive at all Resort ***agement should give some sort of hospitality training to their staffs. I believe some of the reviews they've on google or other booking platforms are paid reviews.

Pethatic experience out of all our 21 day tour around Kerala!!! *** at the desk was unprofessional!!! They uses paper glases at dining!! Which even Dhabas try to avoid!!! Mrs, Sarangi was still better in behaviour!!! Out door was ok!! Lagon at Chirai beach and Archies at For chochi and Back water Ripples at Kumaracom are out standing in their catagory!!!