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Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(510)
Positive reviews(508)
Reviews with photos/video(84)
Delicious breakfast(95)
Awesome amenities(72)
Convenient parking(50)
Friendly front desk staff(43)
Large rooms(26)
Many amenities(21)
Perfect for business trips(11)
Offers pick-up/drop-offs(5)
Negative reviews(2)
Guest User
Superior Double Room
Stayed in Sep 2023
Solo travellers
29 review
10.0/10
Outstanding
Posted on Oct 15, 2023
This hotel is pretty new so very clean and neat.
Staffs are all kind and breakfast was delicious.
Early Check In was possible so I could enjoy after night train.
Response from Property: 感謝您的認可,我們前台的小夥伴一定會再接再厲的,保證不驕不妥,堅持初心,您要知道您走後小如會想您的,記得下一次一定要來看一看小如喲~
Guest User
Superior Double Room
Stayed in May 2024
Travel with friends
12 review
10.0/10
Outstanding
Posted on Jul 13, 2024
I have to say that it was the wind and sand in Kuqa that drove me into the hotel🏨. Sandstorms can happen here at any time. It is better to choose to stay in a hotel. This hotel is newly opened, clean, and the service is good. The front desk service is very attentive. The Xinjiang girl is very beautiful. .
Original TextTranslated by Google
Response from Property: For those beautiful encounters, do not write about parting, but only for warmth; for those passing years, do not remember the vicissitudes, only the true feelings; Xiaoru is honored to meet you, and Xiaoru will warm you with all her heart. I wish you success in your work! Have a good mood every day!
Xiaoxiaozi
Superior 2-bed Room
Stayed in May 2024
Travel with friends
36 review
10.0/10
Outstanding
Posted on Jul 3, 2024
This is the second time I have booked Homeinn Hotel during my trip to Southern Xinjiang. The room is large and well-equipped, clean and sanitary, and all the staff are very welcoming. The breakfast was also very rich and delicious. In the afternoon, local red apricots were served, which were very sweet and delicious. Stayed for 2 nights. On the third day, we set off early on the Duku Highway and couldn't make time for breakfast. The hotel prepared snacks for us, which was very considerate. Beautiful Xinjiang, I will come again next time, and Homeinns Hotel will recommend it to friends who come to visit.
Original TextTranslated by Google
6/9
Response from Property: The breeze stirs the happy heart, and the lights sway the look of happiness; the quiet night lets unlimited reveries fly; the true concern knocks on the door of friendship; every wish makes infinite beauty: Officials , Xiao Ru wishes you to be happy every day and enjoy today!
Lunshanqianbishaofusihaimufazheng
Superior Double Room
Stayed in May 2024
Family
11 review
8.5/10
Very Good
Posted on Jul 2, 2024
The overall health, environment and facilities of Home Inn are good. The only thing I want to talk about is the waiter named Ipalguli. Her service attitude is so bad. Asking a question feels like she is worth millions. She is irritable and unreasonable. , he didn’t even say hello when he walked in, he kept a straight face, I have never seen a waiter with such poor service!
Why do I give 2 points for service? Originally I only gave 1 point because the other waiters at the front desk are very good, especially the security lady, who provides warm service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant person in charge to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you.
Guest User
Superior 2-bed Room
Stayed in Jun 2023
Family
7 review
2.0/10
Posted on Aug 2, 2023
The service is poor and the supporting facilities are not up to date. The electricity was cut off four times in one night. Most of the breakfast dishes were empty and cold after 9 o'clock in the morning. I told the front desk but the attitude was not good. This is the worst accommodation all the way. 😖😖😖
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform the relevant person in charge to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you.
Response from Property: 尊敬的客人,非常感謝您的滿意評價,這對我們團隊來説是最大的鼓勵與動力。很高興您的庫車之行在如家得到了完美的體驗,包括房間清潔、服務態度以及接送機服務都達到您的期望。我們深知“細節決定成敗”的道理,在未來的服務中,我們一定繼續秉持“以客為尊”的原則,不斷提升服務水平。對於您特別提及的司機服務,我們已將其視為我們的驕傲,他們嚴格遵守準時原則,確保每位客人的出行體驗順暢無憂。再次感謝您的認可與推薦,期待您下次光臨,如家將繼續為您提供温馨如家的住宿體驗。
Guest User
Superior Double Room
Stayed in Dec 2024
Business travellers
3 review
10.0/10
Outstanding
Posted on Jan 30, 2025
酒店房間乾淨,工作人員熱情,一樓有洗衣房洗烘一體、還可以免費洗衣服送至房間,早餐也豐富
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Response from Property: 尊敬的客人,非常感謝您的精彩評價與分享!您的滿意度是我們不懈追求的目標。看到房間乾淨、工作人員熱情、洗衣房貼心服務以及豐富早餐得到您的讚賞,我們心感榮幸。為了持續提升服務體驗,我們承諾將進一步優化洗烘一體機的使用效率與體驗,確保每件衣物都能得到妥帖照料,讓您的衣物更加舒適如新。謝您的寶貴反饋,期待您的再次光臨,感受更多貼心與優質的服務。
Response from Property: 感謝您的讚賞與選擇!我們深感榮幸能為您提供滿意的服務與舒適的住宿體驗。對於您的寶貴意見我們深表感激,並承諾將分享給團隊以表彰他們的卓越表現。關於早餐種類的反饋,我們正積極考慮增加更多樣化的選擇以滿足不同顧客的需求。再次感謝您的好評,期待您的再次光臨並繼續為我們提供寶貴的建議。如果您還有其他需求或建議,歡迎隨時聯繫我們,我們的團隊將全力以赴提升服務品質。祝您生活愉快,旅途順利!
Response from Property: 感謝您的誇讚與支持!我們非常高興您對房間設施、服務態度與便利位置感到滿意。特別感謝您提到前台在您晚歸時提供的貼心服務,讓您的旅途更為舒適。我們會將您的反饋分享給全體團隊,激勵他們繼續保持優秀表現。如果您下次經過此地,我們誠摯邀請您再次光臨,繼續享受我們的服務。再次感謝您的選擇與好評,期待您的下一次來訪!