17, Nishikujo-Inmachi, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8412, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Miyako Hotel Kyoto Hachijo Guest Reviews
4.6/5
Great
4431 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(4431)
Positive reviews(4370)
Reviews with photos/video(1074)
Easy to get around(796)
Convenient for shopping(483)
Large rooms(425)
Delicious breakfast(257)
Close to train station(111)
Tasty restaurant(48)
Luggage delivery service(44)
Delicious buffet(42)
Negative reviews(61)
Guest User
South Wing Twin
Stayed in Mar 2025
Solo travellers
18 review
4.2/5
Very Good
Posted on Apr 25, 2025
Very good location for Kyoto traveling, 100% accessible to every where as located right behind the central station, also with airport limo depot just 200m away. Adding on the factor of pricing and the about-average room size, worth returning again.
Niallt
Standard Floor Double
Stayed in Mar 2025
Couples
11 review
5.0/5
Outstanding
Posted on Apr 25, 2025
Lovely hotel great location near the station plenty bars and restaurants nearby would recommend nice and clean.
ROSE_YAU
Premium Floor Twin With Extra Bed (Renovated In 2023)
Stayed in Mar 2025
Family
8 review
4.5/5
Great
Posted on Apr 22, 2025
great location- right opposite to kyoto station, convenient to many places
very big hotel with tourist group and many visitors
self check in at 3pm and if you go around 3pm the queue will be super long
many restaurants and shops around
Xiao Fong
Premium Floor Double(Renovated In 2023)
Stayed in Mar 2025
Couples
10 review
5.0/5
Outstanding
Posted on Apr 20, 2025
Great location! Around 5mins walking distance to Kyoto station. The room is also clean and spacious, will definitely go back again. :)
Joydip
South Wing Twin With Extra Bed
Stayed in Mar 2025
Family
1 review
5.0/5
Outstanding
Posted on Apr 13, 2025
This is one of the best hotels in Kyoto.
The location is just opposite Kyoto station.
The rooms are spacious with all quality facilities.
The Hotel itself is big and spacious.
Guest User
South Wing Twin With Extra Bed
Stayed in Feb 2025
Family
4 review
3.5/5
Posted on Apr 5, 2025
I stayed at Miyako Hotel Kyoto Hachijo, and the location is definitely the highlight. Both Kyoto Station and AEON Mall are within a very short walking distance, making it easy to get around and do some shopping. In fact, I could even see AEON Mall from my room, which was a nice bonus.
However, the room and facilities felt quite old, even though they were well-maintained and very clean. The lighting in the room was dim, which gave it a somewhat dated feel. Check-in was done through a self-service machine, and there was an additional 400 JPY accommodation tax per person.
The service was okay, but it lacked the warmth and friendliness I’d expect from a four-star hotel. Overall, I felt the price didn’t quite match the quality, and I left a bit disappointed despite the great location.
If you’re looking for a more modern option, I would recommend considering another hotel very near Kyoto Station, which offers a lower price but newer facilities.
Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us.
We are delighted to hear that you enjoyed our prime location, with easy access to Kyoto Station and AEON Mall. It’s great to know that you appreciated the convenience of having the mall visible from your room.
We also appreciate your comments about the room and facilities. While we strive to maintain a clean and comfortable environment, we understand that some aspects may feel dated. Your feedback regarding the lighting and the self-service check-in process is valuable, and we will take it into consideration as we look for ways to enhance our guest experience.
We sincerely apologize if our service did not meet your expectations. Our goal is to provide a warm and welcoming atmosphere, and we will work with our team to ensure that we deliver the level of hospitality that our guests deserve.
Thank you once again for your insights. We hope you will consider staying with us again in the future, as we continuously strive to improve and provide a better experience for our guests. Safe travels!
Thetuanarch
South Wing Twin
Stayed in Mar 2025
Family
5 review
5.0/5
Outstanding
Posted on Apr 15, 2025
Bigger room with more amenities and very good services. Recommend for family and big group.
Melike
Premium Floor Moderate Double(Renovated In 2023)
Stayed in Feb 2025
Couples
3 review
3.7/5
Posted on Apr 5, 2025
The hotel is at a very convenient location to train station and had a nice room with Shinkansen view. However the room was not very clean and some items were leftover from previous customers. I tried to talk to reception however I don’t think they understood English very well
txfamy
South Wing Twin
Stayed in Feb 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 3, 2025
Great location, comfortable and different type of tasty breakfast to try during the stays
Response from Property: txfamy 様
Thank you for your wonderful feedback!
We're thrilled to hear that you enjoyed our great location and found our breakfast offerings to be both tasty and unique.
We strive to provide a comfortable experience for all our guests, and it's rewarding to know we met your expectations.
We look forward to welcoming you back for another memorable stay!
KUNDAN
South Wing Twin With Extra Bed
Stayed in Feb 2025
Family
11 review
5.0/5
Outstanding
Posted on Mar 31, 2025
Very good hotel and centrally located and just a minute walk from train station , though the hotel is old but there amenities are new and staff very co operative. Nice stay
Response from Property: KUNDAN 様
Thank you for your kind words!
We're delighted to hear that you enjoyed your stay with us and found our location convenient.
It's great to know that you appreciated our amenities and the efforts of our cooperative staff.
We hope to welcome you back for another pleasant experience in the future!
Betty
Standard Floor Compact Twin Room
Stayed in Feb 2025
Couples
1 review
4.0/5
Very Good
Posted on Mar 12, 2025
Location: very close to Kyoto station , lots of shopping and eatery in the station building.
Room is clean , size is just good enough for open 2 luggage. Has air purifier in room. No body lotion/ cream provided. Bed is firm for sleeping.
They don't have coin laundry and microwave.
Self check in and check out through an machine.
Response from Property: Thank you for taking the time to share your experience with us.
We are delighted to hear that you enjoyed our convenient location near Kyoto Station, as well as the cleanliness of your room. It's great to know that the air purifier added to your comfort during your stay.
We appreciate your feedback regarding the absence of body lotion and the amenities like coin laundry and a microwave. Your comments are valuable, and we will certainly consider them as we strive to improve our services.
We hope to welcome you back in the future for another enjoyable stay!
Vinshen Yee
Standard Floor Double
Stayed in Mar 2025
Couples
4 review
5.0/5
Outstanding
Posted on Apr 17, 2025
Great hotel with spacious rooms, convenient location. Highly recommend
Guest User
Premium Floor Twin With Extra Bed (Renovated In 2023)
Stayed in Mar 2025
Family
23 review
4.5/5
Great
Posted on Apr 16, 2025
Perfect location. Building has just enjoying its 50th birthday.
D_JIM99
Standard Floor Double
Stayed in Jan 2025
Couples
6 review
4.7/5
Amazing
Posted on Feb 21, 2025
Miyako is an excellent stay for value and comfort.
Bathroom is a bit small and fragile.
The rest is fine and the automated check-in and out is convenient.
Response from Property: D_JIM99 様
Thank you for your feedback!
We're delighted to hear that you found your stay at Miyako to be excellent in terms of value and comfort.
We appreciate your comments regarding the bathroom size and will take them into consideration for future improvements.
It's great to know that you found our automated check-in and check-out process convenient.
We hope to welcome you back soon for another enjoyable stay!
Charlene Yen
Standard Floor Double
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Very convenient location, next to Kyoto station. Only bad thing is, hotel is huge, from my room to elevator took 3 minutes walking. And this just one wing on my side. Please request room close to elevator can avoid this problem. Hotel is across from west exit. Hotel has walk way from Kyoto station, and has a lot shops and restaurants. Room is big, and has siting area for coffee by the window. I will stay at this hotel again.
Response from Property: Thank you for taking the time to share your experience with us!
We're delighted to hear that you found our location convenient and enjoyed the spaciousness of your room, especially the sitting area by the window.
We appreciate your feedback regarding the distance from the elevator. We understand that it can be a bit of a walk, and we will certainly take your suggestion into account for future guests.
We're glad to know that you plan to stay with us again, and we look forward to welcoming you back on your next visit to Kyoto!
Safe travels!