165-1 Moriyama-cho, Oike-Agaru, Tominokoji, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-0953, JapanView Hotel Details
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Oakwood Hotel Oike Kyoto Guest Reviews
4.6/5
Great
366 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(366)
Positive reviews(359)
Reviews with photos/video(123)
Easy to get around(37)
Quiet & comfortable(28)
Convenient for shopping(22)
Friendly front desk staff(20)
Close to metro(17)
Comfortable bed(15)
Tasty coffee(8)
Highly recommended(7)
Negative reviews(7)
Razna
Superior Room
Stayed in Nov 2024
Solo travellers
3 review
4.2/5
Very Good
Posted on Jan 21, 2025
Location is a little further away from station but easily accessible. Room was an absolutely lovely size compared to other places. Staff were very helpful.
Response from Property: We appreciate your feedback and are delighted to know you enjoyed our hotel. Your satisfaction is our top priority, and we look forward to serving you again soon. Oakwood Hotel Oike Kyoto
Guest User
Standard Room
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 6, 2025
We found a great deal on the Oakwood Hotel and were pleasantly surprised! The rooms aren't huge but have super comfy beds. The front desk staff were incredibly helpful on planning trips in the Kyoto area. Great location. Within walking distance with downtown Kyoto and close to metro and bus stations.
Response from Property: Thank you for taking the time to write your wonderful experience with us. We are glad to hear that you enjoyed your stay with us and we are looking forward to your next arrival. Best regards, Oakwood Hotel Oike Kyoto
CAT EST
Deluxe Room with City View
Stayed in Nov 2024
Family
5 review
4.0/5
Very Good
Posted on Feb 21, 2025
Beautiful hotel, good communal areas, central location. Breakfast with little variety for an international tourist, minimalist meal. Friendly staff, but when asked if there was a direct train connection from Kyoto to Osaka International Airport, they were unable to give us an adequate answer, giving us indications of connections that would take between two and three hours. We decided to do some research on the Internet and discovered that recently, because Osaka is hosting the next Expo, a direct line was built to the airport from Kyoto's central railway station, which got us to the airport in just over an hour and 15 minutes.
Response from Property: Thank you for taking the time to write your experience with us. Sorry for not giving you all the information for the transportation to airport.We will ask our employee to remember the correct information in the future.Look forward to serving you again in the future. Best regards, Oakwood Hotel Oike Kyoto
Guest User
Deluxe Room with City View
Stayed in Nov 2024
Family
2 review
4.0/5
Very Good
Posted on Jan 15, 2025
Stylish hotel with great location. Room size was generous for Japan and bathroom well appointed.
Response from Property: Thank you for staying at Oakwood Hotel Kyoto Oike. We appreciate your kind words and are glad to know you enjoyed your stay with us. Oakwood Hotel Oike Kyoto
Guest User
Standard Room
Stayed in Feb 2025
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 5, 2025
it was okay in all aspects since there is enough basic providence
Response from Property: Thank you for taking the time to write your wonderful experience with us. We are glad to hear that you enjoyed your stay with us and we are looking forward to your next arrival. Best regards, Oakwood Hotel Oike Kyoto
Anonymous User
Standard Room
Stayed in Apr 2024
Couples
12 review
4.2/5
Very Good
Posted on May 27, 2024
Comfy bed-pillows
Quiet
Noisy Ref
Open windows
Utube-BT speakr
Response from Property: Thank you for staying at Oakwood Hotel Kyoto Oike. We appreciate your kind words and are glad to know you enjoyed your stay with us. Oakwood Hotel Oike Kyoto
Herman Junianto
Run of House (Twin Bed)
Stayed in Jan 2024
Couples
5 review
4.7/5
Amazing
Posted on Feb 9, 2024
Satisfied with the services and the location not too far from bus / train station. The room also big and wide compare to others with the same range price.
Response from Property: Dear guest, Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the review. Look forward to your next visit. Guest Service Yiting Oakwood Hotel Oike Kyoto
Ciampi
Deluxe Room with City View
Stayed in Aug 2024
Couples
69 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Very nice and comfortable hotel in Kyoto. Very new and well managed. Highly recommended
Response from Property: Reply from the property:Thank you for staying our hotel. We appreciate your feedback. We look forward to seeing you again . Oakwood Hotel Oike Kyoto
Guest User
Premier Queen Room
Stayed in May 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 3, 2024
It's in a great location, close to subway, underground street (with 100 yen shop and supermarket, but not many boutiques). Hotel staff are friendly and helpful. Breakfast is average
Response from Property: Thank you for your staying our hotel, and !We appreciate your fantastic review of our services. We look forward to welcoming you back soon.Thank you.Oakwood Hotel Oike KyotoGuest Service
Cheryl Fong
Premier Queen Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Clean hotel, convenient location at a quiet area.
Response from Property: Thank you for taking the time to write your wonderful experience with us. We are glad to hear that you enjoyed your stay with us and we are looking forward to your next arrival. Best regards, Oakwood Hotel Oike Kyoto
Anonymous User
Standard Room with City View
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 27, 2024
Good atmosphere with an amazing staff! The hotel location is walkable to the subway. Plus, you can have free water in the lobby 24/7 and free soft drinks until 21:30.
Response from Property: Thank you for your staying our hotel. We appereciate to your positive feadback. We lookforward to see you again. Thank you.
Faithyy
Standard Room
Stayed in Mar 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Great hotel! 3 stars for this hotel is definitely underrated. A short walking distance to nishiki market and very near to subway station too! Very convenient. Comfortable bed as well. Overall, a very plesant stay!
Response from Property: Thank you for staying at Oakwood Hotel Oike Kyoto. And thank you for taking the time to leave the review. We are looking forward to your next visit.
estrelita desiree
Standard Room
Stayed in Jan 2024
Couples
55 review
3.0/5
Posted on Mar 2, 2024
we decided to extend our stay for one more day.the next day we called the receptionist to tell them that we already extended our room online,but we were told to check out by 11am and return back for check in at 3pm.
we extended because we wanted to rest as we were tired.
imagine even we extended we were ask to check out at 11 and check in again at 3.
Response from Property: Dear Guest, Thank you for staying at Oakwood Hotel Oike Kyoto. We are sorry about the inconvenience of the extra stay.Because the room types of the new reservation is different from the room you stayed, we need to ask you to make the room move.Besides, we need to prepare and clean the room for your next stay, we are sorry that can not let you enter the room immediately.If you make the reservation for the same room type you stayed, we can let you stay in the same room without check-out.Apologize for the lack of explanation.Thank you for leaving a review and have a nice day! Guest Service CHAN Oakwood Hotel Oike Kyoto
Sia Chee Jing
Run of House (Twin Bed)
Stayed in Jan 2024
Couples
1 review
4.0/5
Very Good
Posted on Mar 4, 2024
Hotel is located infront of a school,generally it is clean and tidy, close to tourist spots such as Nishiki Market, multiple big malls and shopping area. Abit walking distance from metro. However it could be better if the rooms can be naturally ventilated/reduce the room temperature as it can get really stuffy and stale due to heat from heater.
Response from Property: Thank you for staying at Oakwood Hotel Oike Kyoto. It is great to hear that you are satisfied with the location of our hotel. Thank you for leaving a review and have a nice day! Guest Service CHAN Oakwood Hotel Oike Kyoto
V - 小兰
Premier Queen Room
Stayed in Jul 2023
Couples
25 review
5.0/5
Outstanding
Posted on Aug 13, 2023
A beautiful hotel that's incredibly clean, new and incredibly well located. The staff are all so friendly and allowed us to leave our bags with them as we arrived too early to check in. When we got back, they'd already taken our luggage to our room, which was a lovely gesture. The rooms are spacious, comfy and quiet - my only complaint being that it's still noisy from the corridor and I could hear every person that passed by my room, though thankfully this wasn't often.
If I come back I would certainly stay again!
Response from Property: Thank you for staying at Oakwood Hotel Kyoto Oike.
We appreciate your kind words and are glad to know you enjoyed your stay with us.
We look forward to hosting you and your family again in the near future.
Have a nice day
Sincerely
Oakwood Hotel Oike Kyoto