Les Gentianettes Hotel & Spa

It’s always a great experience to spend a day or more in this beautiful family hotel and restaurant .We came a few years ago and found it very comfortable but now with the renovations that took place in 2020 it’s really an amazing place where to spend an holiday . Mountain / Modern decorated rooms with all the comforts ,even table and chairs on the balconies ,and amazing pool and spa ,you can also book a massage .For me the highlight was the wonderfully decorated ,modern rustic restaurant and the special fresh and also creative at times food . Copious dishes arrived at our table without a long wait ,dishes beautifully presented and full of fresh ingredients from the area .The breakfast was superb ,you can make your own hot drinks or a fresh juice,freshly baked desserts and breads that go with cheeses of the area or cold cuts ,yogurts and crème caramel … On top of all a the exquisite kindness of the owners and everyone who works in this real gem .

I love this authentic hotel, family-owned, nicely renovated, good location and has excellent service. The spa area is nice, and the breakfast is just perfect. I love the two different types of restaurants and have never been disappointed

If you are an experienced traveler you know very well what 3, 4or 5 stars means. This hotel is not a 4 stars as it fails at 2 major points as far as hospitality: - the service is very poor: empty reception, the personnel( even the lady owner) improperly dressed for their function, and the ATTITUDE is unbelievably RUDE. It was my first time in my life when a waiter thrown me the dish and the cutlery. I asked to see the owner and she refused to come to discuss. When i met her at the reception and i asked if we can speak in English she “ executed” me with a definite NO. And then, while passing by the waitresses who got mad at me , they mocked me … Of course, it is my mistake because i have not understood French. But, at no moment i was rude , on the contrary. - the room: the size is not the problem ( we are in France!). The lack if proper 4 stars amenities as missing: no minibar, no complementary water, no coffee machine, no body lotion & hair conditioner. The towels are very used. The no door bathroom has no logic both as functionality or design! The room is quite poor as design , but the bathroom is vey large and it seems that belongs to another hotel room. The pillow are too high and square (60x60) - a no go for hotels. The guests who are able& willing to pay +250 euro/ night have better& nicer personal houses. They appreciate more THE SERVICE. If this does not raise to the expected level…

we have spent a fantastic weekend at the hotel. everything was perfect.hotel rooms, wellness centre, restaurants, food and wines selection, services. a place which we shall remember and definitely come back again

Clean rooms, great location, the hotel offers a very pleasant stay next to nature. The hotel has the most amazing restaurant too with really exceptional food so 100% recommended if you are in the area.