Motel 6 El Cajon, CA - San Diego

Location was good, staff was good, cleanliness was very bad

It was disappointing that the room didn’t come standard with a fridge and microwave. Other than that it was very clean.

I enjoyed my stay there

Convenient hotel for somewhere to stay the night but that’s it.

Budget hotel and it has a great location.

When I booked my stay I couldn't find the option to make sure rhere is a mini fridge and microwave so I put it in the message directly to the hotwl, no one ever checked the messages. I called the hotel to make sure they read my request which was minimal and to no avail I was not able to het through multiple attempts. I called while driving from Las Vegas, I was not happy with the customer service , I was rushed and placed on hold several times so they can assist other custo.ers just to ask a some question took over 30 minutes. When I arrived the gyy at the front desk still did not receive my request ,no available room with a microwave and fridge which was needed for my meds. I was told 1 would be available to switch in the morning at 10am with a up charge of $6 which ended up me having to speak to front desk 2 more times and relocate at 1pm wirh a upcharge of $32 a night because the it increased since I spoke to the office the night before si the not so nice girl at the front desk with the honey blond fade didnt care! after being kept up by kids running upstairs and jumping off the bed from 4am to about 9am which I finally called front desk at 7am...paper thinwalls. I been to this hotel several times previously...but its gotten worse...my grand daughter was scared to get in the poil because it was green! Smh. I can go on but I wont. I will not be returning thats for sure.I wish I would have taken pictures but my family and I just wanted to get out if there.

There was a few things I didn't like but nothing I could do about it. It was alright but I probably won't stay there again next time.

Wow. I will start by saying the staff was very nice and the room was large and had a brand new refrigerator and the ac was quiet and worked well. The beds were horrible. The room smelled like the last occupant smoked for days. The grounds are filthy and I felt unsafe. There was all hours of the night. There is a security guard at night but only to keep unregistered guests out. I will never stay there again and don’t recommend that anyone else does either.

I like the fact that the motel allows early check in. That is really convenient and customer friendly.