Joanne-Clare
October 4, 2023
place needs shutting down. When we walked in our room we could smell feces coming from the drains in the bathroom, the shower was broken and completely unusable, had been giving one small hand towel. The room was filthy and way too hot and uncomfortable and we were bitten by bedbugs. To make matters worse, while looking for an item that slipped down the middle of the 2 beds put together, we found a used needle. absolutely horrid, i am fuming. asked for a refund at the desk and showed them pictures, they said the room had been cleaned and refused a refund and said we would need to go through the booking company. they we’re very rude to us.