Ramada Guergou Reviews

Response from Property: Thank you very much for your recognition of our Gulugou Ramada Hot Spring Resort. We have always insisted on providing unique "five-heart" service. We are very glad that you chose us on this trip and we are also glad to spend a warm time with you. Thank you and thank you for having you. Looking forward to your visit again! I also wish you good work and peace for your family. Guest Relations Manager

Response from Property: Dear guest, Thank you so much for taking the time to share the experience of this stay. We deeply regret not being able to meet your expectations and sincerely apologize for your dissatisfaction. We know that price is always an important yardstick to measure the value of a hotel, and quality service is the cornerstone of our commitment to every guest. Your feedback is an important indication for us to move forward, allowing us to further strengthen and optimize our service processes while focusing on hardware facilities.

Response from Property: 尊敬的賓客，感謝您選擇入住古爾溝華美達温泉度假酒店！ 您的點評是對我們最佳的肯定與鼓舞！能得到您的讚許，我們深感榮幸， 同時我們也更有動力繼續前行， 希望能有更多為您服務的機會！期待您的下次光臨！——古爾溝華美達温泉度假酒店，客户關係經理

Response from Property: Dear guest, thank you for choosing to stay at Ramada Gurgou Hot Spring Resort! Your comments are the best affirmation and encouragement for us! We are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Looking forward to your next visit! ——Guergou Ramada Hot Spring Resort Hotel, Customer Relations Manager

Response from Property: 非常感謝您的熱情反饋和美好的體驗分享！針對您的建議，我們會確保確保私湯池的水温始終如一地舒適怡人，縮短加熱時間，為您帶來更加便捷的享受。我們還將優化房間保温措施，特別是在冬季，確保您及同伴進入房間時感受到的就是温暖和舒適。對於管家服務，我們對脆小以及其他服務成員將提供更細緻的培訓，確保他們能以更專業和個性化的方式服務於每一位賓客。希望在您的下次光臨中，能為您提供超越期待的體驗。再次感謝您的選擇，期待您的下次回訪。

Response from Property: 感謝您的肯定和分享，很高興澤斯基能為您提供高效的服務，升級至私湯温泉房也讓旅行體驗更加愜意。我們已將您的反饋轉達給澤斯基，並感謝她的努力。推薦我們的其他客户向她尋求任何疑問或需求的幫助，確保每位客人的滿意。再次感謝您在雪景中的美好回憶，期待您的下次光臨，讓雪山美景為您帶來更多的驚喜。我們承諾保持並提升服務質量，讓每一位客人享受到超越期待的體驗。

Response from Property: 尊敬的客人們，讀到您的評論，我深感榮幸和高興。首先，對您一行選擇我們酒店並度過難忘的時光表示衷心感謝。您提到的升級套間、入住體驗、無邊温泉池以及便捷的四樓通道等亮點，無疑是我們努力的目標，看到這些都一一實現了，我感到非常欣慰。就您提到的“少走彎路”和“不太冷”的描述，我們很高興這些細節也得到了您的認可和滿意。希望我們提供的服務，在您的旅途中起到了添彩的作用。 針對您的反饋，讓我們明確了一點，那就是我們在合適季節所提供的額外服務和體驗，能為您的旅途帶來真正的便利和歡樂。如果您有其他建議或需要未來再次享受這樣的服務，歡迎隨時告知我們，您的滿意度是推動我們不斷進步的動力。回顧這次四樓體驗，我們已據此進行服務流程的優化與培訓，確保其他客人的入住體驗同樣出色。期待有一天能再次歡迎您的光臨，讓您再次體驗到我們之所用心服務帶來的非凡感受。感謝您的好評，願在未來的旅程中，我們還能相聚於此。

Response from Property: 非常感謝您對我們的反饋，我們深感歉意給您帶來的不便。關於小木屋一號樓噪音問題，我們會立即加強維護及管理。很高興您在轉住主樓森林温泉私湯房後享受到了滿意的體驗，我們對此深感榮幸。我們的目標是提供每一客人都能在舒適的環境中享受美食，早餐團隊正密切關注您的建議，尋求提升質量的方法。感謝您的理解與支持，您的滿意是我們的追求。

Response from Property: Thank you very much for your deep love and recommendation of our hotel! We are deeply honored and your kind words are the greatest affirmation of our services and environment. We promise to continue to maintain a high level of comfort and service to ensure every family has a wonderful holiday experience. If you or your family or friends have any accommodation needs in the future, whether it is a warm family vacation or seeking a quiet leisure time, Huatian Cabin is an ideal choice. We look forward to creating more unforgettable memories for you again.

Response from Property: Dear guest, thank you very much for your feedback and affirmation! We are always committed to providing every guest with a home away from home experience, and we are particularly pleased to hear that you are satisfied with the comfort and convenience of our rooms, as well as the private time brought to you by the outdoor terrace. Especially after hearing that the housekeeper Mei Zi has received your high recognition, she will redouble her efforts to improve the quality of service and look forward to providing you with thoughtful service again next time. Your description of the beautiful snow scenery in Li County is fascinating, and your praise for the outdoor hot spring experience is the perfect result of our unremitting pursuit. We are deeply honored to have such wonderful memories in your hearts and grateful that you will pass on this love to your friends. This kind of word-of-mouth spread is the highest honor for us. We look forward to having the opportunity to host you again in the future and hope to continue to encourage your friends to explore the charm of Li County. Please let us know if there is anything that could be improved or enhanced during your next stay. We are always happy to listen to your satisfaction and suggestions and convey them to all employees. Thank you again for your support and recommendation, it means everything to us. Looking forward to your next visit!

Response from Property: Dear guests, thank you very much for your enthusiastic comments and love. We are deeply impressed by the infinity hot spring pool at the foot of the snow-capped mountains and the thoughtful service. We also appreciate the temperature adjustment of the room and the private bath upgrade experience. We are honored to provide you with a comfortable and enjoyable stay. We know that the colorful forest season is the best time of the year to see the beautiful scenery, and we warmly welcome you to come again and share more beautiful times with us. Regarding the floor heating issue you mentioned, in order to further improve the comfort of staying in winter, we have considered adding additional heating measures and upgrading the heating system in the room to ensure that you can feel the best whenever you visit. Warmth and comfort. You are welcome to continue to share your valuable opinions to improve our services and create a better accommodation experience together. Looking forward to meeting you next time!

Response from Property: 非常感謝您對我們的肯定與喜愛，卓瑪小姐姐也對此深感榮幸。看到您的滿意就是我們最大動力。針對您的寶貴意見，我們稍有不足的一個地方，我們正在着手改善和優化相關服務環節，確保為您提供更高品質的住宿體驗。期待下次光臨，希望再次為您帶來更多驚喜與歡笑。再次感謝您的選擇與反饋，您的滿意是我們前進的動力。

Response from Property: 非常感謝您對我們酒店的肯定與支持！我們很高興您享受了冬日小木屋的美麗、屋頂雪融化的景色以及無邊泳池的絕美景緻。同時，感謝您對管家梅子的特別誇獎，以及她為您提供便利而周到的服務表示了讚賞。酒店早餐豐富多樣，我們的烹飪團隊會持續努力為客人提供新鮮且豐富的食物。對於火鍋配菜量的滿意反饋，我們深感榮幸。 關於酒店設施略顯老舊這一方面，我們深表歉意給您帶來的不便，並承諾會持續進行改造和升級，以提供更好的住宿體驗。我們一直在追求提升服務質量，您的建議是我們改進的方向。請您放心再次來訪，我們期待提供更優質的住宿體驗給您。再次感謝您的寶貴意見，希望您在未來的日子裏能繼續支持我們的成長。

Response from Property: 尊敬的點評者，感謝您分享在華美達的美好體驗！我們非常高興聽到您對無邊温泉、雪山視野及升級服務的讚賞。我們深知服務質量是酒店的核心，您的滿意是我們不斷追求的目標。關於管家服務及房間舒適度，我們已經將您的反饋傳達給相關部門，確保提升服務細節，為每位房客提供更卓越的體驗。希望您能再次光臨，讓您的下一次假期更加完美無瑕。感謝您的寶貴意見，華美達期待為您創造更多美好的假期回憶。