Liling Ceramics Valley, Area A, Fenghuang Avenue, Liling, Hunan, ChinaView Hotel Details
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Turandot Hotel Guest Reviews
4.7/5
Outstanding
516 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(516)
Positive reviews(503)
Reviews with photos/video(202)
Large rooms(90)
Classy environment(74)
Delicious breakfast(56)
Friendly front desk staff(20)
Well designed(18)
Poor air conditioning(11)
Loved the view(9)
Tasty restaurant(7)
Negative reviews(13)
Muhammad
Cozy Room (2 beds) (3F)
Stayed in Sep 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Exciting shape of exterior , Good Breakfast and Good service
Response from Property: thank you for your stay and welcome to visit again!
Response from Property: 尊敬的貴賓您好!非常感謝您對我們酒店的認可與高度評價 ,不過您的字母我沒有破譯出啥意思,再次誠摯的歡迎您入住圖蘭朵酒店!祝您:旅途愉快、身體健康、心想事成 、萬事如意!
TIWorldTraveler
Deluxe Double Room
Stayed in Aug 2023
Business travellers
4 review
4.2/5
Very Good
Posted on Sep 22, 2023
Nice Hotel, good breakfast, location ok, 10-15 minutes to center.
Response from Property: Thank you very much for your comments and welcome to stay again!
CandyHui
Cozy Room (Double bed) (2F)
Stayed in Jan 2025
Business travellers
29 review
5.0/5
Outstanding
Posted on Feb 27, 2025
All good
Response from Property: 尊敬的客人 感謝您的評價,再次誠摯的歡迎您的入住!祝您生活愉快!
Anonymous User
Executive Suite
Stayed in Mar 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Very good
Response from Property: 非常感謝您的高度評價 ,您的舒適和滿意是我們的追求,您的意見和建議是我們的期待。再次誠摯的歡迎您入住圖蘭朵酒店!祝您:旅途愉快、身體健康、萬事如意
Guest User
Deluxe Leisure Room
Stayed in Mar 2025
Travel with friends
6 review
4.5/5
Great
Posted on Apr 6, 2025
Invited by a friend to visit Liling Ceramic Valley, I booked a room temporarily. I got a leisure suite by accident.
Hygiene: Average. I understand that it was because of the rush to get a room, and the details of the bathroom hygiene need to be paid attention to.
Environment: Satisfactory. The front desk said that the leisure suites are all on the seventh floor, so I can hear the sound of the mahjong machine in the next room, so I won’t say anything.
Facilities: Complete. Everything you need.
Service: Needs to be improved. I called the front desk and thought I could send two more bottles of free water, but there was no, they just emphasized that there was water for sale in the vending machine outside.
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6/7
Response from Property: 尊敬的客人 感謝您的評價,再次誠摯的歡迎您的入住!祝您生活愉快!
Guest User
Cozy Room (Double bed) (2F)
Stayed in Feb 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 9, 2025
The room facilities are complete. You can now experience Hanfu for free. The front desk service attitude is very good. Overall, it is very suitable for dinner with friends. The environment is very suitable for chatting. It is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Guest User
Cozy Room (Double bed) (2F)
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 30, 2025
The hotel is very unique. The overall service is very good. You can visit the museum right after leaving the hotel. It is very convenient. The attitude of the staff is also very good. I saw the porcelain in the Porcelain Valley Supermarket. The porcelain is also very shocking. This is a very satisfactory stay experience
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Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Feb 2025
Family
1 review
1.7/5
Posted on Mar 26, 2025
The weather was over 30 degrees during the day, but the air conditioner in the room was not turned on. It only blew air when it was turned on, and it didn't cool at all. The room was exposed to the west during the day, which meant that the main control was actually at the hotel. The air conditioner in the room was just for show. Although it was over 20 degrees at night, I was sweating. I communicated with the front desk many times, and the waiter was very friendly and brought a fan. But it didn't work. If I hadn't found it when I returned at 10 o'clock in the evening, and the child had fallen asleep, I would definitely check out. I traveled in Hunan for a week, and the air conditioners of hotels over 100 yuan could be turned on at will, but this four-star hotel that cost several hundred yuan didn't even want to turn on the air conditioner, and only the lobby on the first floor had the air conditioner turned on. It's really outrageous! I don't recommend it and I won't stay there again.
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Response from Property: Dear guest, thank you very much for choosing our hotel and sharing your valuable comments. We are deeply sorry for the inconvenience caused by the hot room and the failure to turn on the air conditioning when you checked in. Due to the change of seasons, the air conditioning system is being debugged and upgraded, and the cooling mode has not been fully turned on. This is our negligence. We have arranged staff to equip each room with an electric fan for emergency use. If you check in again, please contact us in advance and we will do our best to ensure that the room temperature is suitable. We will speed up the progress of air conditioning debugging and optimize the seasonal service connection process to avoid similar situations from happening again. We look forward to having the opportunity to make up for this regret and provide you with a comfortable stay experience.
Qiufeng
Deluxe Room (2 Beds)
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 23, 2025
The hotel has a very design-oriented appearance, the lobby is spacious and bright, the front desk staff is very nice, the rooms are large and clean, the buffet breakfast has a wide variety of delicious dishes, and the lady also gave me two bottles of water when I checked out. I have to give it a thumbs up!
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6/7
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Guest User
Executive Double Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 21, 2025
The weather was good. We drove and chose to stay in Turandot. The room was spacious. The front desk staff was very nice and recommended attractions to us. The surrounding environment was comfortable and it was a good place to bring children. The museum was also free to visit…
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Guest User
Cozy Room (2 beds) (3F)
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 9, 2025
The service is good. We needed to delay check-out for some reason, and the waiter met our requirements. The room is large and there is no problem sleeping with the baby. I will stay here next time. The service is satisfactory. It is inside the museum.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Guest User
Cozy Room (Double bed) (2F)
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 1, 2025
Parking is convenient and free. Check-in is fast. The room is comfortable. The price is not expensive. The environment is also good. It is the first choice for staying. The hotel service is very good and enthusiastic. It is next to the Ceramics Museum and basically meets all your needs.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Guest User
Cozy Room (Double bed) (2F)
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 27, 2025
The hotel is quite unique, the overall service is also good, and the overall quality of the service staff is OK. It is very convenient to visit the museum right outside the hotel, and the area is very large. The porcelain in the Porcelain Valley Supermarket is also very shocking and beautiful. Overall, it is a very good stay experience and worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!
Guest User
Cozy Room (2 beds) (3F)
Stayed in Jan 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Turandot Hotel has an elegant environment, enthusiastic service staff, complete and warm facilities, a good ceramic art atmosphere, and a porcelain picking area outside. The stir-fried meat and spicy chicken are very delicious. It is worth recommending to experience it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your evaluation. We sincerely welcome you to stay again! I wish you a happy life!