Hotels in Lisbon Old Town, Lisbon

Very nice hotel! The location is better! It is close to the Arc de Triomphe, and it is very convenient to go to the ancient city of Lisbon, the Bon Church and other monuments! The hotel's sparkling white wine is delicious

The facilities and location were great. The downside was the construction work that kept us awake. It was two in the morning, and they were working with grinders, tools, and other heavy impacts.

One of the best hostels I’ve ever stayed in! The design and decor are beautiful, creating a warm and welcoming atmosphere. The dorm was quiet and comfortable, and the common areas were always clean. There’s a spacious lounge, a well-equipped kitchen, a bar, and even a lovely little garden — it’s really an amazing place to stay. Highly recommended!

The check-in at the hotel was time consuming as we were asked to upload every single guest's passport information on the spot using the QR code provided. This can actually be done beforehand if guests were informed before the check-in day. The city tax payment wasn't smooth as there was a problem with the transaction made on the phone and we needed to repeat the payment at the machine which caused us a double charge. It is refundable after contacting trip.com. Overall the room is clean and equipped with everything you need, just the check-in part needs to be improved.

Enjoyed the hotel stay during our short trip in Lisbon. Hotel is located in the heart of central Lisbon and near to several metro/ train stations. Hotel staff were friendly and could converse proficiently in English. Room was cosy enough for two of us and my husband enjoyed the plush and comfortable bed. Hotel is also using shower & shampoo products with aromatherapy scent (nice touch there!). Great breakfast buffet too. Only downside could be the weaker in-room wifi - where it's better at the ground level lobby area. Would highly recommend casual travellers to give Our Story Hotel a try ;)

I love the location of the hotel, it is very central to the tourist attractions and also a lot of nice restaurants around the corner, make it very easy for tourist without transport. The front desk staff is very friendly and helpful. My room provide breakfast, while the spread is just good as it’s a boutique hotel which is fine for me. The room is as shown in the picture, nice, clean, smells good just the lighting a bit dimmed which I guess is normal for European hotel. The room is very good for me just that the hotel don’t provide complimentary bottled water which it should be a basic service by all hotels. Otherwise, everything is good.

Let me start with the conclusion: I highly recommend this hotel, which is the most comfortable one in our trip to Spain and Portugal. The hotel is located in the old town, and it should have been newly renovated and opened not long ago. It is within 2 kilometers of the landmark yellow car, elevator, Augustus Arc de Triomphe, Castle of St. Germain, and Lisbon Cathedral. It is very convenient to walk or take a taxi. We arrived very early on the first day, at 6 o'clock in the morning. We couldn't check in yet, but there were free hot drinks. We stored our luggage and went out for a walk. I came back to handle the formalities at around 2 o'clock in the afternoon, and saw the welcome fruit basket when I entered the room. There were everything from red wine to cheese. The sofa bed was very large when opened. There is also a balcony. The kitchen has everything from bread machines to coffee machines, refrigerators, and various tableware. You can also wash clothes. It's so happy. There is a local supermarket ibl 2 minutes away from the hotel. There is everything. If you don't have time to go to the restaurant, buy all kinds of bread, ham and cheese in the supermarket, and heat them in the microwave when you return to the hotel. It's very rich. The overall feeling is a combination of high-end homestays and hotels. The decoration style is also very tasteful. In short, the price-performance ratio is good and it is worth recommending!

If you looking for the place where once you open the door, the tram 28 just infront of you, this place were right choice.alfama structure basically abit hills so you need to walk,but u have a choice to take the tram too and the hotel just next to the Copenhagen coffee shop which i love the most! The room were big and clean. Highly recommended

You can’t be more central than this! Greta place with lots of space. We were staying on the fourth floor and had a narrow balcony across the whole apartment. The aircon works wonders, despite there only being one for the whole flat. It still stays very cool in the summer heat. Very quiet despite being that central. Would definitely come back. In relation to the check in, I’ve stayed in various apartments of this brand and I had no issues at all. The only thing is that for city taxes you need to use the black telephone at the check in terminal to ring them and adjust it, if you are less people than the terminal says. I suspect it’s a problem of trip.com and their internal system. But they resolve it immediately when you ask them too. But for the future, it’d be great if they could fix this. But I wouldn’t say this affected my stay in any way. So don’t worry about it.

To be honest, the room is cleaned and quiet enough. But outside the hotel, it’s kind of dangerous? I think, there are always some people sitting right on the stairs of the entrance,it’s hard to have a entirely stay there, all in all, except for the location,everything is good enough.