Travelodge London Woolwich

The location is great but the hotel is old and carpet to be worn

The location is good, at the central of the village. Convenient on purchase. Cleaning-so, so. Room small - expected. No bell boy - expected. Service bad. No one check the shower liquid, always at low level, need to ask two three times to get refill on shower liquid, even told the room keepers, still need to remind reception again and again. Reception always hiding in the room, difficult to find them. No tooth brush, no tooth paste, no hair comb, no soup, no hair dryer for the room. Noisy in the street expected but up to 1- 2 mid night too bad. window opening is too small to get fresh air, Wifi only free for 30 minutes, I stay here 3 days 2 nights only free 30 minutes. only one chair available for a double room. Kettle is dirty, full of water scum Shower curtain is too short, water comes out after shower. No drainage outlet. Bathroom full of water. No one remove them. Check out is the best (no need to check out). Really want the money back, will not come back any more.

Very convenient place which only few street from Woolrich Station, clean, nice customer service, staff friendly, only without teeth brush & slpeey shoes.

Welcoming, good service.

Bedding is not clean enough and the Hygiene of the environment outside the hotel is the critical problem

Although I am an old resident of Woolwich, it is nice to come home once in a while. Travelodge Woolwich, is the only place that I stay, because of the staff and location. Transport accessibility, Train, Bus, DLR and Thames Taxi. 15 minutes to CAFC, 30-40 minutes to O2! And and hour to Central London via the River Thames, all above are also good prices.

It was a pleasant stay, the manager Marcia was very attentive and professional. The room was clean and comfortable. The area around the hotel is nice with lots of shops The hotel has a large reception and a bar for meals. we will be back soon for another stay

Staff seems unprofessional. ,didn't feel sorry for such a silly mistake. Gave wrong key that already booked......

I am writing to commend Ellie, the customer service advisor at the reception of Travelodge Woolwich. Her warm welcome, professionalism, and efficiency made my stay exceptionally pleasant. Ellie's knowledge of the local area and her helpful recommendations were invaluable. She consistently demonstrated a genuine commitment to providing outstanding service, making me feel valued and well cared for. Ellie's positive attitude and exceptional customer service skills significantly enhanced my experience. She is a true asset to your team. Thank you for employing such a remarkable individual. I look forward to future stays at Travelodge Woolwich, knowing that I will receive excellent service. Best regards, Uzma hussain