The Pelham London - Starhotels Collezione
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London

The Pelham London - Starhotels Collezione

Health Protected
15 Cromwell Pl, Kensington and Chelsea, London, SW7 2LA, United Kingdom
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Located in London (London City Centre), The Pelham London - Starhotels Collezione is within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. This 5-star hotel is 0.6 mi (0.9 km) from Harrods and 0.9 mi (1.5 km) from Imperial College London.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This Georgian hotel also features babysitting (surcharge), a fireplace in the lobby, and a banquet hall.For lunch or dinner, stop by La Trattoria, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Planning an event in London? This hotel has 570 square feet (53 square meters) of space consisting of conference space and meeting rooms.Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.Show More
We Price Match
hotel overview picture
Last booked 4 hrs ago
4.3/5Very Good·Cleanliness: 4.3
All 102 Reviews
Amenities
Fitness RoomPublic ParkingAirport Pick-up ServiceRestaurantMeeting RoomMulti-Function Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: South Kensington
(100m)
Metro: Gloucester Road
(710m)
Airport: London Heathrow Airport
(3.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Triple Room
2

Executive Triple Room

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Wardrobe
Daily Housekeeping
Heating
Satellite Channels
Room Details
Check Availability
Junior Suite
8

Junior Suite

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Daily Housekeeping
Room Details
Check Availability
Superior Room
4

Superior Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Private Toilet
Wardrobe
Room Details
Check Availability
Mew Suite
3

Mew Suite

1 King bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Wardrobe
Daily Housekeeping
Room Details
Check Availability
Executive Room
4

Executive Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
Deluxe Room
4

Deluxe Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Wardrobe
Daily Housekeeping
Room Details
Check Availability
King Suite
4

King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
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Guest Reviews(102)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Guest User
August 6, 2023
I am very satisfied with my stay. The staff are considerate and considerate. The front desk will help store the keys every day. I am worried that the guests will lose them. The room is cleaned and tidy every day. The bed and pillows are very comfortable. The restaurant downstairs is not bad. The bus station and the subway are right in front of the hotel Station, super convenient, I love Jiuhong slippers, if I come to London, I will definitely stay again.
Original TextTranslation provided by Google
Guest User
September 27, 2023
The advantage is that it is close to the subway station, basically across the road from the station. The room is small, which is acceptable considering the location. But the facilities are average, the hair dryer is broken, and the bottle of bath gel cannot be opened. I had to go to the front desk twice to deal with this. When I left, the front desk asked me if I wanted to give a tip of 9.8 pounds. It was the first time that the hotel front desk asked for a tip, and it was asked in person. I was embarrassed and gave it. But I felt very uncomfortable, because the room rate should include the service, why should I tip again? In the past, when I stayed in a hotel, I only tipped the porter at most, and I was never asked by the front desk. They also charged the room fee repeatedly, which I found out. They said that they did not receive the room fee given by the platform. How can they have my check-in information if they did not receive the room fee? Fortunately, after contacting Ctrip, Ctrip refunded me the room fee I had prepaid. But everyone must be careful.
Original TextTranslation provided by Google
Veronica
February 23, 2024
Staff were very polite and accommodating. Thomas was very helpful and pleasant. The executive room was spacious and comfortable.
MATTHEW
February 9, 2024
Lovely room Extremely comfortable bed Sadly tv remote missing (!) I informed the front desk but when we returned to room at 1030pm no message or remote so not sure whether they’d looked for it or not (!)
Kirsty
January 30, 2024
It was amazing! So convenient for tube station (literally across the road) and a show we had booked at The Royal Albert Hall. Room was incredible and staff were so friendly and helpful. What a lovely place to stay, would happily recommend 👍
Sara
January 26, 2024
Fantastic boutique hotel centrally located in South Kensington near musuems yet calm. Friendly helpful staff, beautiful room. Have stayed here each time I am in London and will continue to do so.
Simon
January 25, 2024
Quality furnishings and a sense of staying in a London townhouse. Ideal for an overnight business stay. The concierge surprisingly couldn't find his way to the room. VIP access a nice concept but staying as a single guest, a whole bottle of Prosecco does not feel appropriate. Why not juts offer a glass of wine, once settled in the room. - I would very much stay again...
Amanda
January 23, 2024
A bit pricey but in a good location south kensington across the road from underground and within walking distance of many restaurants.
Minghui
January 8, 2024
Very friendly staffs, super helpful, you could ask them anything and they always tried to accommodate. Shower water was not hot enough, room temperature was ok. Very convenient location, subway just cross the road, bus stop is in front of the door. Lots of restaurants around within walking distance. Breakfast were delicious, except last two days, the restaurant was under renovation, we were switched to another room and so we did not have many choices.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Renovated: 2016
  • Number of Rooms: 52
Located in London (London City Centre), The Pelham London - Starhotels Collezione is within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. This 5-star hotel is 0.6 mi (0.9 km) from Harrods and 0.9 mi (1.5 km) from Imperial College London.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This Georgian hotel also features babysitting (surcharge), a fireplace in the lobby, and a banquet hall.For lunch or dinner, stop by La Trattoria, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. Planning an event in London? This hotel has 570 square feet (53 square meters) of space consisting of conference space and meeting rooms.Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

Services & Amenities

Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Pelham London - Starhotels Collezione?

Prices at The Pelham London - Starhotels Collezione are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Pelham London - Starhotels Collezione?

The closest airport is London Heathrow Airport. It is 3.4km from the hotel and approximately a 7minutes journey by taxi.

What are the check-in and check-out times at The Pelham London - Starhotels Collezione?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Pelham London - Starhotels Collezione provide airport transfer services?

Yes, The Pelham London - Starhotels Collezione provides airport transfer services.

What amenities and services does The Pelham London - Starhotels Collezione have?

The Pelham London - Starhotels Collezione has the following amenities and services: Pets allowed (additional fee), Fitness Room, Parking.

Does The Pelham London - Starhotels Collezione have a swimming pool?

No, The Pelham London - Starhotels Collezione doesn't have a pool.

Does The Pelham London - Starhotels Collezione have fitness amenities?

Yes, The Pelham London - Starhotels Collezione has fitness amenities.

Does The Pelham London - Starhotels Collezione provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Pelham London - Starhotels Collezione have non-smoking rooms?

Yes, The Pelham London - Starhotels Collezione has non-smoking rooms. Please view the hotel listing for details.

Does The Pelham London - Starhotels Collezione provide breakfast?

Yes, The Pelham London - Starhotels Collezione provides breakfast.

About This Property

Nearest AirportLondon City Airport
Distance to Airport17.86KM
Nearest Train StationWest Brompton Station
Distance to Train Station1.78KM
Nearest Metro StationSouth Kensington
Distance to Metro Station0.1KM
Average Price FromHKD5134
Hotel Star Rating5