Wyndham Nankunshan

I chose the Wyndham brand on purpose. It was a trip beyond my expectations! I came here during off-peak hours, but I found that your hotel was still crowded. It is worth praising that there was no congestion or queuing, and it can be seen that the management is in place. The room is spacious, and it is very spacious for us two adults and two children to stay. The balcony pool can control the spring water, and the mountain view is foggy on rainy days, which is very beautiful. The public activity area is divided into indoor and outdoor areas, with 81 pools and a special children's playground area. It is really a great place to take your kids out! I would like to nominate and praise Angel in the front desk. I encountered some small problems during the trip and accidentally added Angel's WeChat. He professionally understood the demands and solved them quickly. He has super business capabilities. Many small details are very considerate, which makes us feel that it is worth the money. I will recommend this place to my friends! Like it!

Service: The check-in service is quite professional, with butler service. Our butler Carry took the time to explain clearly what our package includes and gave the service time information of the main items for easy search. We had any questions or needs, and she responded quickly, which must be praised! The overall staff is also very friendly and considerate, which makes people have a lot of fun. The hotel should have done a good job in employee training. Facilities: The room is quite spacious, the terrace is amazing, there is a private hot spring pool and a light snack coffee table. The hotel sent an afternoon tea, which is very thoughtful. The package includes two private pools a day. We played once. Although the check-out was delayed until 2 pm, we only stayed for one night. Is April off-season? There are not many people. We all play in the shared hot spring area, and we can occupy a pool anywhere. Some facilities are not open until May, such as the outdoor children's area and the water climbing wall. But it's enough to have fun. It's really nice to have fewer people. (Off topic: rafting on Nankun Mountain is open in May, so we missed it this time.) There are too many things to say, so here are some examples of what we appreciated: Check-in spots: 👉🏻 Suspended swimming pool, rain room, big yellow duck (my little baby likes it very much), ramen bowl Other highlights: - Small pools with many styles will not be stuffy - The fish in the fish therapy pool are relatively large😄 - Ice and fire pool (25 vs 42 degrees, the temperature difference is better if it is a little bigger) - Small bubble surfing (a little addiction) unlimited play - Bubble spraying for 5 minutes+ every hour, bubble-loving children can play enough - Rowing rafting, very challenging for novices - Employees often take the initiative to deliver ginger tea and monk fruit tea in the hot spring area - The rest area at the entrance provides fresh fruit for a long time, and the watermelon🍉 is delicious👍 - The locker room is very clean, dry, and has no odor - The facilities on the 3rd floor are open for a longer time: - Free children's play area, fitness room (and my favorite yoga room - until 11pm) - Also quite diverse: billiards, table tennis, mini golf, all free to play (the first two only have one set each, it's good to have some fun) - Very rich buffet breakfast - Not only porridge and noodles, but also freshly made rice rolls (I am a vegetarian, it would be better if rice rolls also have pure vegetable ingredients) - There is a salad bar and plenty of fruits, I am very satisfied. However, some fruits and beans seem to have been processed with salt water, so they look good. Final summary: - First-class facilities (clean, diversified, close to nature - many stone decorations and plants) - The housekeeper is powerful and the staff's attitude is first-class - Less than 600 yuan, 2 adults and 2 children, including buffet breakfast, free to play in the hot spring area during the stay High cost performance! Free parking, the blessing of this area😄 I took a taxi from Huizhou City, 100km, the cost is a bit high. If you are traveling by car, you can go there more often. In addition, it is very convenient to find food nearby. There is also a blind massage shop with first-class skills and high cost performance! For friends with tight neck and shoulder pain and those with children, this is indeed a good choice for recuperation. I took too many photos, so I will just upload some of them.

There is only one table for billiards, and you can't wait to get it. There is room service, but unfortunately, there are few dishes and no menu. You have to call to ask. The hotel should improve the ordering service. **It can't be delivered to the room, you can only pick it up outside the lobby. Many hotels now have food delivery robots, the hotel should improve this, as a star hotel, this is too backward.

It is a very family-friendly hotel. The children had a lot of fun. The housekeeper Lucy provided enthusiastic service❤️It was a pleasant stay. I will come back for a second visit when the outdoor children's playground opens🫰

We spent these two days and one night eating, drinking and having fun in the hotel. Every employee greeted and served the guests cordially with a smile, which made people feel very comfortable, especially the Carry butler at the counter. His perfect service attitude made our whole family happy here. During this vacation, I left wonderful memories and will come back to play again when the water park opens.

I have high requirements for accommodation, and I am surprisingly satisfied with this place. Angel, the housekeeper who checked in, was considerate and polite. Since we arrived late, the housekeeper-style 1-on-1 WeChat service was very user-friendly. The recreational facilities are in another building. Although there is no corridor, special personnel will be arranged to pick up and drop off with umbrellas when it rains. There are indoor and outdoor projects on each floor, which is very friendly to the rainy season. They use a wristband card, just like wearing a watch, which is not easy to lose when playing. Finally, let's talk about the room: I have high requirements for hygiene and like cleanliness. Their room is relatively tidy. The overall recommendation index is five stars, and I will come again next time! The food is not bad. There are many Hong Kong people a few days before and after the Qingming Festival. It is worth experiencing here.

First of all, let me summarize: If you travel in the off-season, it is recommended. If it is peak season or ordinary holidays, don't go! The hardware and service are not up to par. I was too lazy to comment, but I still want to give some suggestions to families like us who travel with children. Service: 1. There is no reception at the entrance of the hotel, and no one helps with the luggage. I drove directly to the garage. Can't I open the door of the luggage room first and then go to the parking lot? 2. Living on the 18th floor, waiting for the elevator for more than ten minutes, there are about 20 rooms on one floor, a total of 19 floors, 4 elevators, waiting makes people very upset, sometimes one elevator can't finish, and then continue to wait. 3. There is no place for buffet breakfast and dinner! You have to queue up! There is nothing to eat! I booked three days and two nights, and there was no place to eat breakfast for two days. I finally found a place, but there was nothing to eat. There was only original butter, a small bottle of milk was placed in a corner, and the temperature of the hot milk was less than 40 degrees. There was a fried rice noodle with scallion oil, nothing, and no eggs. It was sold out as soon as it was served. Do you know why? Because there is nothing to eat, there are few varieties, there are many people, and there is little space. Moreover, it was my first time staying in a star-rated hotel. I had to queue for 20 minutes to get the fried eggs for breakfast! The coffee machine went on strike when there were too many people. I went to dinner at 6 o'clock on the first day and there was no seat. I went downstairs at 5:10 on the second day to wait for a seat. As a result, there was a long queue of people queuing (as shown in the picture). Have you seen a long queue waiting for the hotel dinner to open? Because if the door is not opened, there will be no seat. You have to grab the food. Don't talk about the quality. It's good to have some food! Play: There are not many hot spring pools, and the indoor area is very stuffy. The turbidity of the massage pool can be seen with the naked eye. The outdoor area is not open when it rains. I have to spend time in the paid wave pool. 4. The carpet in the corridor is terribly dirty, and dead cockroaches are found in the room. 5. The air conditioner is loud when sleeping at night. I still think about it after turning it off. The light in the room is too dim. I want to play in the room and feel dizzy. All of the above have a great impact on my mood. Details determine success or failure, because details have the most impact on my mood. It really ruined Wyndham's goodwill. Of course, there are some good places, such as the Chinese restaurant on the second floor, the Bearded Chicken tastes good. If it weren't for this Chinese restaurant, I would have checked out immediately. There was also a male waiter in the hotel who helped to hold an umbrella, which made people feel a little warm, and the room cleaning auntie was gentle and full of smiles.

Service: The check-in service is quite professional, with butler service. Our butler Carry explained every detail in detail and informed us of the time of all projects! And whenever there is a problem, it is handled in time! Very good! Facilities: The room is quite spacious and has a private hot spring pool! Welcome fruits and drinks are provided! There are too many hot spring projects, and Carry helped to arrange a late check-out until 2 pm, so that the children had too much fun! Check-in points: 👉🏻 Suspended swimming pool, rain room, big yellow duck, ramen bowl The hotel service is very warm - Employees often take the initiative to deliver ginger tea and monk fruit tea in the hot spring area - Fresh fruit is always available in the rest area at the entrance, and the watermelon 🍉 is delicious👍 - The locker room is very clean, dry and odorless - The facilities on the 3rd floor are open for a long time: - Free children's play area is checked in every day - The buffet breakfast is very rich, and it is most comfortable to go at 7:30 in the morning Finally, it is recommended to stay for two nights to play all the projects - The butler Carry is very responsible and the service is first-class