Courtyard by Marriott Luoyang Reviews
Courtyard by Marriott Luoyang
No.288 Kaiyuan Avenue, Luoyang, ChinaView Hotel Details
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Courtyard by Marriott Luoyang Guest Reviews
4.6/5
Great
1730 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(1730)
Positive reviews(1648)
Reviews with photos/video(336)
Delicious breakfast(216)
Classy environment(158)
Friendly front desk staff(127)
Perfect for business trips(31)
Close to train station(26)
Luxurious(12)
Good views(11)
Negative reviews(82)
Guest User
Executive King
Stayed in May 2024
Couples
12 review
Outstanding
Posted on Jun 2, 2024
Very new hotel, service staff is helpful and location is good. Came with breakfast
Response from Property: We aim to make your business and accommodation full of quality and professionalism, thus creating this unique and beautiful memory. Looking forward to meeting you again.Hotel Manager-James Hou
Guest User
Executive King
Stayed in Apr 2024
Family
23 review
Posted on May 4, 2024
It’s easy to find. Hotel is quite new so not much smell. Recommend for business travellers.
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
PCH
Deluxe Double Double
Stayed in Feb 2024
Friends
10 review
Very Good
Posted on Apr 15, 2024
great experience but the view is just the city building not that good
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
Guest User
Executive Double Double
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 5, 2024
Good service. upgraded room type, with good view and good location.
Response from Property: The story of business travel in Luoyang still needs to be told by courtyard. All services are based solely on dedication. People with dreams, enjoy the road. On the road to pursuing your dreams, let us gather strength for you and look forward to the next story opening. Director of Operations James Hou
Guest User
Deluxe King
Stayed in Sep 2023
Couples
7 review
Great
Posted on Oct 1, 2023
The hotel is difficult to book at a standard rate during the National Holiday, but the service from 小樊 is excellent. He tried his best to accommodate us and even upgraded our room the first night. We’re very grateful for 小樊 for making our over all experience better.
Response from Property: Thank you very much for choosing Courtyard by Marriott Luoyang and writing your valuable review in your busy schedule. We are very glad that every aspect of the hotel has been recognized by you, through your meticulous description, we can feel the happiness that this trip has brought you, which is what we have been pursuing, and this will also become the motivation for us to continue to work hard and make progress. We look forward to your next visit, and wish you a happy life~ Director of Operations—James Hou
Draghignazzo
Deluxe King
Stayed in May 2024
Business travellers
125 review
Great
Posted on May 9, 2024
Brand new. High standard. Rooms are small.
Response from Property: As the first Marriott international brand hotel in Luoyang, adjacent to the exhibition center and with the core advantage of convenient transportation, it is the perfect choice for your business and travel. We have been waiting for you on your journey ahead. Director of Operations James Hou
Hayk
Executive Double Double
Stayed in Feb 2023
Business travellers
11 review
Outstanding
Posted on Mar 5, 2023
This is a nice hotel conveniently located very close to Nanjing South Railway Station (may be some 3-5 minutes by walk). Very nice breakfast buffet and helpful staff. Will be back again.
Response from Property: dear_TIXXk15wutq****, thank you for your precious comments. Your comments are very important for us. We'll keep trying to exceed your expectations and we look forward to seeing you again. We wish you have a nice day! Director of Operations—James Hou
Anonymous User
Deluxe King
Stayed in Feb 2023
Couples
19 review
Posted on Feb 27, 2023
Nice and helpful staff. Rooms are good for the price. In February the temperature in the room was very hot. Staff helped to change the room without any problems.
Response from Property: dear, thank you for your precious comments. Your comments are very important for us. We'll keep trying to exceed your expectations and we look forward to seeing you again. We wish you have a nice day! Director of Operations—James Hou
Guest User
Deluxe Double Double
Stayed in Jul 2023
Friends
44 review
Very Good
Posted on Jul 14, 2023
Need to take taxi to access the old town and most attractions, however it okay as taxi fare is typical around CNY 20-25
Response from Property: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
Guest User
Executive King
Stayed in Jun 2023
Couples
4 review
Amazing
Posted on Jun 12, 2023
Really good hotel with nice rooms and an good breakfast. The surrounding city area could be better
Response from Property: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
Anonymous User
Deluxe King
Stayed in May 2023
Business travellers
12 review
Posted on Jun 4, 2023
it definitely much below the standard of 5star hotel for the cleanliness, it even has the so so so so clear stain on sofa, also on table, service is soso, through all I can only call it a 2star hotel.
Response from Property: Dear guests, thank you very much for choosing Courtyard by Marriott Luoyang Hotel and giving your valuable advice. We are deeply ashamed of the bad experience you have brought to us. Our leaders attach great importance to the problems you have reflected and have fed them back to the relevant departments for rectification. We will certainly improve our service and strengthen staff training. We look forward to your next visit to witness our growth. Have a great day ~ Director of Operations-James Hou
Guest User
Executive King
Stayed in May 2023
Couples
10 review
Amazing
Posted on May 28, 2023
The hotel is a little bit far from city centre but otherwise it’s perfect! We enjoyed our stay. 😀
Response from Property: We are so lucky to meet you ~ Thank you very much for choosing Courtyard by Marriott Luoyang and writing down your valuable comments in spite of your busy schedule. Your comments are the greatest driving force for our continuous progress. The neighborhood-like service gives you a different experience. We are looking forward to your next stay. Have a great trip for you~Director of Operations—James Hou
KRD
Deluxe King
Stayed in Jul 2022
Couples
66 review
Outstanding
Posted on Jul 9, 2022
This hotel is great. Very helpful. Nice staff. Comfortable beds. The breakfast had a good selection.
Response from Property: dear katie , thank you for your precious comments. Your comments are very important for us. We'll keep trying to exceed your expectations and we look forward to seeing you again. We wish you have a nice day!
RM1984
Executive Premium King
Stayed in Jun 2022
Couples
29 review
Outstanding
Posted on Jul 1, 2022
Service was great, staff were attentive and efficient. We had breakfast on both days and was impressed with the food, western as well as Chinese (and even a local delicacy) was offered. The room that was well laid out - the folded elephant on the bed was a particularly nice touch!
The hotel is close to the Louyang Longmen Railway Station, and isn’t too far from the Buddhist Grotto, downtown is a little far, but the city isn’t that big so you can easily get across town.
Response from Property: Thank you for choosing Courtyard by Marriott Luoyang and for your recognition of the hotel. We will work harder to provide you with better services. We look forward to your next visit and wish you a happy life.
Cirt
Deluxe King
Stayed in Mar 2023
Business travellers
29 review
Outstanding
Posted on May 28, 2023
Very good hotel. I will come again. It’s really good team and good service.
Response from Property: Thank you very much for choosing Courtyard by Marriott Luoyang. We are very happy to see your recognition of our colleagues. Your praise is the driving force for us to continue to work hard and keep making progress. We always have friends like you to accompany us, so that we can move forward with confidence and hope. We will live up to your high expectations, looking forward your stay, have a nice day for you ~Director of Operations—James Hou
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