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Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1297)
Positive reviews(1258)
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Close to scenic area(21)
Has facilities for children(16)
Negative reviews(39)
Guest User
2-bed Room
Stayed in Sep 2024
Couples
16 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The hotel provides pick up service from cable car station, it located nearby Ruqin Lake and Guling street which consider the centre of LuShan. It's easy walking from hotel to Ruqin Lake and several attractions. Good breakfast, friendly staffs and room is clean.
Response from Property: Hello Dear Guest! First of all, we are really very touched to see your comments and praises so attentively, your recognition is really our biggest motivation, we do our best to do our best, there are deficiencies thank you very much for your Haihan and tolerance. Finally, I wish you a pleasant journey!
ChangLawrence
Special Queen Room
Stayed in Apr 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on May 19, 2024
Very good service received from Mr Fan 范。He suggested very useful tips and itinerary to discover Lushan.Even provided send off service to bus terminal for me to catch bus down to Lushan station.
The location is only 5 mins walk to Ru Qin Lake and 10mins walk to town centre.
Response from Property: Service is our aim, if there is any neglect, please forgive us . Thank you for choosing Huajingtang, your satisfaction is our greatest encouragement. I hope you have a good time in Lushan, live comfortably in Huajingtang, look forward to meeting you next time, welcome to come again!
Guest User
2-bed Room
Stayed in Jan 2025
Couples
5 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The breakfast is rich, with both Chinese and Western food, attentive service, special car pick-up, convenient transportation, and it is next to Ruqin Lake. It is a good choice. Just because the weather changed drastically and the temperature dropped suddenly, I had to leave early. The hotel cancelled the order without saying anything. They were very concerned about the customer. I am very satisfied.
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Libedo1107
Basic Standard Room
Stayed in Jan 2025
Couples
10 review
3.7/5
Posted on Feb 6, 2025
The service is very enthusiastic, the restaurant is very large, the room is quite warm, and the pick-up guys are very handsome and service-minded, not bad. Maybe it's because of the limited conditions on the mountain. The shower water is not very hot, and there is a cliff outside the room, so it can be said that there is no light. Overall, it's okay to stay for one night, but I don't want to stay for more than one night.
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Guest User
Standard Room (Balcony)
Stayed in Jan 2025
Travel with friends
1 review
1.8/5
Posted on Feb 5, 2025
Preface: It wasn’t easy for the guy to fix the door lock, and his service attitude was very good, but I really won’t come a second time. Luckily I only booked one night, and I left quickly the next day. I’m persuaded to cancel! ! ! Cancel your purchase immediately! The equipment is terrible! ! !
The air conditioning temperature is not adjustable, it was very cold for half the night. The door lock was broken and the guy came to fix it after we moved in (I think it was broken in November 24, but it was fixed only after we moved in and strongly requested it). I have to explain that the price of 528 is not cheap!
By the way, the water in the wash basin needs to be left overnight. They say that if you don’t leave it overnight, the water pipes will freeze. The main thing is that if you leave it overnight, you won’t have to sleep if you have high demands on sleep quality. (My friend and I wore noise-canceling headphones to sleep because of this.)
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您指出我們設施設備存在的問題。對於給您造成的不便,我們深感歉意。目前我們已經安排了專業人員對相關設施設備進行維修和檢查,會盡快解決問題,確保後續客人能有良好的體驗。期待您再次光臨,見證我們的改變。
Elechijianguo
Superior Standard Room
Stayed in Jan 2025
Travel with friends
4 review
4.2/5
Very Good
Posted on Feb 14, 2025
The hotel is about 400 to 500 meters away from Guling Street. However, it is more convenient to go to Ruqin Lake and Xianren Cave. It will be quieter to stay and sleep, and it will not be noisy on the street.
The hotel facilities need to be improved. The air conditioner sometimes makes noises. You need to wait for about five minutes for hot water to be heated. The balcony sliding door is a bit loose.
The hotel breakfast has some local specialties and is very good. The front desk service is very good and there will be a shuttle to the transport management office to take a bus down the mountain.
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Guest User
2-bed Room
Stayed in Jan 2025
Family
2 review
2.0/5
Posted on Feb 7, 2025
Facilities: The decoration and sanitary facilities are relatively old. When checking in, the front desk gave two tips: first, the air conditioner should be turned on at 22 degrees, otherwise the outdoor unit will not work due to frost; second, a line of water should be left at the tap at night, otherwise the water pipe may freeze and break the next day. In addition, we were verbally reminded to take a shower early, otherwise the hot water would not be very hot, etc. At first I thought it might be like this everywhere on the mountain (because there was such a guiding sentence in the warm reminder), but then I thought carefully that it should not be possible for all hotels on the mountain to be like this (in fact, we did not need to pay attention to these problems at all when we changed hotels the next day), and coupled with the feeling that the interior decoration was outdated, it can be inferred that the air conditioning, hot water, faucets, etc. were all problems caused by the low cost during decoration - in fact, after we stayed for one night, the child caught a cold, and an adult traveling with us also caught a cold. Facts speak louder than words. This hotel is too cold and has poor facilities. Stay away from it.
Dining: There are not many types of breakfast, and the ambient lighting is not enough, so it is dark in my impression. Second, it seemed that a new person came to the job of frying eggs and he was learning while frying eggs for customers. I just said that it is impossible to get training before taking up the job? Makes me feel unprofessional. Thirdly, the breakfast server had a bad attitude. I asked if there were any take-away boxes. He said lightly, "No." I said, "My child is sick and I need to pack up." He said nothing else, and then seemed to add, "Originally it is not possible." In this situation, no one took the initiative to show concern~ Then another waitress watched me using the toaster, and when she saw that I didn't know how to use it, she kept talking to me from a distance, saying things like "Put it in and don't move, the bottom will come out in a while" and "The bottom has already come out". Well, I was criticized for being stupid, so the other person might not think of himself as a waiter, but accidentally became a hermaphrodite teacher? Fourthly, maybe the breakfast was unhygienic. After eating the breakfast noodles, my two adults and I felt uncomfortable in our stomachs and had diarrhea that day.
Front desk service: I have to say that the service attitude of the girls and brothers at the front desk is pretty good. There is a cable car shuttle service, and it is 600 meters away from Ruqin Lake. But other hotels can also achieve these. So overall, limited by the hotel's hardware facilities, I don't recommend it. I recommend to the boss: redecorate it, train the restaurant waiters, etc., and replace the people who need to be replaced.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您指出我們設施設備存在的問題。對於給您造成的不便,我們深感歉意。目前我們已經安排了專業人員對相關設施設備進行維修和檢查,會盡快解決問題,確保後續客人能有良好的體驗。對於工作人員服務態度不好的情況,我們已經對相關人員進行了批評教育和培訓,提升他們的服務意識和專業素養。希望您能給我們一個彌補的機會,期待您再次光臨,見證我們的改變。
Longbowzhang
Basic Standard Room
Stayed in Jan 2025
Travel with friends
3 review
4.0/5
Very Good
Posted on Feb 7, 2025
The transportation is very convenient. There is a hospital opposite. They also provide car delivery service and Hanfu experience. These are great. Of course, there are not many choices of Hanfu, and some of the horse-faced skirts are missing straps.
The restaurant's a la carte dishes were delicious and you can use ** coupons, but the breakfast was a bit hard to describe, with few choices, and three of the five of us had stomach discomfort after eating.
The bathroom is very small, the shower blinds cannot be fully closed, the lighting is dim, one light is broken, and it is impossible to put on makeup in the bathroom; the breakfast area is also dim, and the pickles and seasonings for cooking vermicelli are placed naked between the chef and the guests. If the guests tell the chef that they want a bowl, they may spit on it... (I wonder if this is the reason why the three people who ate the vermicelli had stomach discomfort)
Another point is that it is cold. Although there is air conditioning, the terrazzo floor on the first floor is really cold and the sound insulation is not very good, so I didn't get a good rest.
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Anonymous User
Standard Queen Room
Stayed in Jan 2025
Solo travellers
10 review
2.0/5
Posted on Feb 9, 2025
The air conditioner outdoor unit in the room was noisy... it was roaring all night long. They even asked for a deposit. I give up.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您指出我們設施設備存在的問題。對於給您造成的不便,我們深感歉意。目前我們已經安排了專業人員對相關設施設備進行維修和檢查,會盡快解決問題,確保後續客人能有良好的體驗。關於您提出的擔保金是平台收取的,並不是本店收取的哦,我們也向平台反饋了您關於擔保金問題,對您造成不便,深感抱歉。期待您再次光臨,見證我們的改變。
Yunzhiyun
Basic Standard Room
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 7, 2025
The room is very comfortable, the hotel service is warm and thoughtful, and the food in the restaurant is delicious. It is worth staying.
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lj5838
Basic Standard Room
Stayed in Mar 2024
Travel with friends
114 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel room is OK. The main reason for choosing this hotel is that it is very close to Ruqin Lake, which is very convenient. There are about 10 parking spaces, a public area for activities, and you can watch projected movies. The breakfast is very good with a wide variety. I ate in the restaurant next door twice. The hotel front desk gave me a coupon for 200-50. The taste was good, but there were not many dishes and the price was a bit expensive. Fortunately, I had the coupon.
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6/14
Response from Property: Service is our aim. Please forgive us for any negligence. Thank you for choosing Huajingtang. Your satisfaction is our greatest encouragement. I hope you have a good time in Lushan and live comfortably in Huajingtang. I look forward to seeing you next time. Welcome to come again!
Guest User
Basic Standard Room
Stayed in Apr 2024
Family
28 review
5.0/5
Outstanding
Posted on May 9, 2024
This hotel is very satisfactory in all aspects. It is also very close to the tourist bus station. As soon as we got off the tourist bus in Lushan, the hotel arranged a driver to pick us up. When he heard that we were going down the mountain, he said he would take us to the tourist bus station. Next time we come to Lushan, we will stay here again.
Original TextTranslated by Google
Response from Property: Hello, thank you for your review in your busy schedule. In the beautiful time, you will meet someone's eyes inadvertently, and float in the words. Thank you for meeting you unexpectedly this time, and we will cherish it even more. All the staff of Huajingtang are looking forward to your stay again.
Guest User
Basic Standard Room
Stayed in Mar 2024
Family
20 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is not located along the sightseeing bus route. It takes about 10 minutes to walk to Zhengjie Station. The hotel provides pick-up and drop-off services. The staff is enthusiastic and provides hand-drawn maps.
Original TextTranslated by Google
Response from Property: Service is our aim. Please forgive us for any negligence. Thank you for choosing Huajingtang. Your satisfaction is our greatest encouragement. I hope you have a good time in Lushan and live comfortably in Huajingtang. I look forward to seeing you next time. Welcome to come again!
Guest User
Superior Standard Room
Stayed in Mar 2024
Solo travellers
24 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel service is very good, patiently answering tourist routes! The food in his own restaurant tastes delicious! We had dinner and lunch at his house! I will choose to stay at his house next time
Original TextTranslated by Google
Response from Property: Service is our aim. Please forgive us for any negligence. Thank you for choosing Huajingtang. Your satisfaction is our greatest encouragement. I hope you have a good time in Lushan and live comfortably in Huajingtang. I look forward to seeing you next time. Welcome to come again!
Guest User
Basic Standard Room
Stayed in Mar 2024
Family
17 review
4.0/5
Very Good
Posted on Apr 29, 2024
The hotel in Lushan has a good service. After going up the mountain, you can call a car to pick you up. When you leave, there is also a car to take you to the transfer point, so you don't have to carry your luggage all over the mountain. The reason why I chose this hotel is that the room is slightly larger than other hotels on the mountain, and there is breakfast, which is quite satisfactory.
Original TextTranslated by Google
Response from Property: Service is our aim. Please forgive us for any negligence. Thank you for choosing Huajingtang. Your satisfaction is our greatest encouragement. I hope you have a good time in Lushan and live comfortably in Huajingtang. I look forward to seeing you next time. Welcome to come again!