Serapio Rendon 119, San Rafael, Cuauhtémoc, Mexico City, Federal District, 06470, MexicoView Hotel Details
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1 night
Guest Reviews of Mallorca Hotel
6.3/10
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.1
Amenities6.0
Service5.9
Cleanliness6.4
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All reviews(123)
Positive reviews(20)
Reviews with photos/video(4)
Negative reviews(3)
Guest User
Superior Single Room with Double Bed
Stayed in Oct 2023
Solo traveler
7 review
2.0/10
Posted on Nov 29, 2023
This is a worst play to stay, it’s a very old room with no amenities, no WiFi in room, staff are rude. No cleanliness, bathroom smell bad, plugs are broken. More like a dungeon.
Guest User
Double Room
Stayed in Dec 2024
Traveling with friends
6 review
6.0/10
Posted on Jan 12, 2025
The location of this hotel is very good, however when we checked in they slightly forgot to mention a small detail that the hotel had no water due to work in the area. So we spent 3 days without a shower and without running water even for flushing the toilet. No commercial gesture was made so I am not asking for a refund but a simple breakfast costs absolutely nothing!
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Kevin mex
Standard Room
Stayed in Mar 2024
Business traveler
8 review
8.5/10
Very Good
Posted on Apr 29, 2024
great....
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QingChen777
Standard Room
Stayed in Jul 2023
Business traveler
12 review
2.0/10
Posted on Aug 19, 2023
It's a bit...
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Guest User
Standard Room
Stayed in Sep 2025
Family
1 review
6.5/10
Posted on Nov 11, 2025
Loza de la ducha quebrada. regadera sucia.
Olor a cigarro...
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Guest User
Double Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 13, 2025
Muy buena ubicación, acceso rápido a transporte público, mucho donde desayunar, comer y cenar a sus alrededores, recomiendo para una estancia placentera..!
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Guest User
Double Room
Stayed in Aug 2025
Business traveler
6 review
7.5/10
Posted on Sep 5, 2025
Justo para el precio está bien
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Anonymous User
Standard Room
Stayed in Nov 2023
Couple
9 review
2.0/10
Posted on Jan 15, 2024
Nunca había tenido problema en este hotel hasta esta última vez; no querían hacerme válida mi reservacion, tuve que insistirle a la persona encargada de recepción por horas para que por fin me entregarán mi habitación y me dejaran dormir, todo para llegar a una habitación sucia y con chinches 😣 JAMÁS SE HOSPEDEN AQUÍ
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Anonymous User
Standard Room
Stayed in Jun 2023
Couple
9 review
7.0/10
Posted on Jul 24, 2023
Es un hotel con excelente ubicación, pero viejisimo, con instalaciones qur necesitan una renovación completa, perooo por el bajo precio se entiende. En mi caso que solo necesitaba un lugar para dormir y ya me pareció excelente precio. Y eso que mi habitación tenía sábanas viejas, manchadas y el colchón viejisimo y que se sentían los resortes.
En cambio si tu estancia es larga y/o familiar entonces si te recomendaría buscar otra opción para tu comodidad.
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Ernesto JH
Superior Double Room, 2 Double Beds
Stayed in Jan 2024
Business traveler
38 review
10/10
Outstanding
Posted on Mar 19, 2024
Siempre es un placer quedarnos en este hotel, su ubicación y precio es lo máximo.
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Guest User
Standard Room
Stayed in Apr 2023
Solo traveler
1 review
8.5/10
Very Good
Posted on Jun 1, 2023
Todo bien, como MacArthur I'll be back, (I'll be back if I can).