Gran Vía, 14, Madrid, Community Of Madrid, 28013, SpainView Hotel Details
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SmartRental Collection Gran Vía Capital Guest Reviews
4.5/5
Great
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(124)
Positive reviews(24)
Reviews with photos/video(4)
Great location(14)
Awesome rooms(8)
Convenient location(7)
Awesome stay(6)
Friendly staff(6)
Yu Chen
One-Bedroom Apartment
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Very fantastic place to live in. Perfect location and friendly staff, always happy to help. Would definitely come back for next trip.
Guest User
Superior One-Bedroom Apartment
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 14, 2024
Very convenient location to many tourist spots, good for shopping too
Michelle
Two-Bedroom Apartment with Two Bathrooms
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Apartment in this Hotel is modern and clean. Service at front desk is friendly and helpful. They even offered a complimentary cake and sparkling wine upon learning that we are celebrating our daughter birthday. Greatly appreciate the team at SmartRental Collection Gran Via Capital.
Jouve
Stayed in Jun 2023
Family
28 review
5.0/5
Outstanding
Posted on Aug 3, 2023
Beautiful boutique modern hotel perfectly located in downtown Madrid. Room was perfect. Staff friendly and the swimming pool on the rooftop was great!
Guest User
Stayed in Nov 2023
Family
9 review
3.5/5
Posted on Jan 28, 2024
Good in overall
Julia
Two-Bedroom Apartment
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 13, 2023
Thumbs up!
Guest User
One-Bedroom Apartment
Stayed in Dec 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 28, 2025
This is a very comfortable and modern hotel. I recommend it. It is great.
The location is very good. You can take the airport bus No. 203 and walk to the hotel in eight minutes. There is a bus stop at the door and it is also close to the subway entrance. There are many restaurants and shopping malls, and it is very close to the main square. The booking on Ctrip is very reliable, just as described. I will stay there next time.
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6/9
Guest User
Two-Bedroom Apartment with Two Bathrooms
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 27, 2025
The location is great, and it takes less than 15 minutes to walk to several attractions. There are many delicious restaurants near the hotel, as well as supermarkets and bakeries, which is very convenient!
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Guest User
Superior One-Bedroom Apartment
Stayed in Aug 2024
Solo travellers
8 review
3.8/5
Good
Posted on Sep 29, 2024
The location is good on Gran Street. The breakfast is too simple. There are no more than 15 items from food to drinks. Eggs have to be ordered separately.
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Anonymous User
Stayed in Jan 2024
Family
40 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Good location, within walking distance to all attractions
Good facilities, kitchenware and washing machine in the room
Good breakfast with many varieties
There is an underground parking lot, convenient for self-driving
If you choose dinner package, you can choose 1 appetizer, main course, and dessert each
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Fangyan Liang
One-Bedroom Apartment
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The location is perfect. It is very close to Puerta del Sol. There are many restaurants nearby. It is a shopping paradise. I don’t think I need to apply for a subway card when I live here. It only takes 20 minutes to walk to the basic attractions and you can get a feel for the city. The hotel environment is very good and the lobby is very artistic, but the signboard is not very obvious. It took me a long time to find it for the first time. The guy at the front desk is handsome and polite. There is a dishwasher and washing machine in the room, which is suitable for cooking. If you need anything, the front desk will give it to you.
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6/8
Guest User
One-Bedroom Apartment
Stayed in Jun 2024
Family
34 review
4.2/5
Very Good
Posted on Jul 10, 2024
The room was very good, the service was satisfactory, and the breakfast was also very good. It is within walking distance of all the major attractions. Don't drive yourself.
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Guest User
Superior One-Bedroom Apartment
Stayed in May 2024
Family
38 review
4.0/5
Very Good
Posted on Jun 28, 2024
The location is excellent, and the busiest street is right outside. But the washing machine is not ideal, it is too dirty. I bought washing machine detergent from the supermarket but it didn't work. The clothes can't be worn after washing, and the black clothes turned gray directly. I guess the hotel hasn't cleaned the washing machine for a long time.
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NANAchanMom
Two-Bedroom Apartment
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 26, 2024
It was a wonderful hotel.
We stayed in a large two-bedroom room with our three sons.
We were served by wonderful hotel staff who were very kind.
Of course, they spoke English too.
The room was clean and there were no problems.
The breakfast was also very delicious.
The scrambled eggs and avocado toast that came with breakfast and were ordered later were also delicious.
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Guest User
Two-Bedroom Apartment with Two Bathrooms
Stayed in Dec 2023
Family
10 review
4.7/5
Amazing
Posted on Feb 6, 2024
The layout of the two bathrooms is really suitable for family travel! The washer and dryer solves the pain point of changing clothes while traveling. Breakfast felt a little simpler on the first day, but I found out on the second day that in addition to the self-service section, you can order and add dishes for free. I suggest that the waiter should take the initiative to guide you. The location is super good. There is a bus at the door and the subway just a few dozen meters away. It is very convenient.