Kiallen Hotel

Kiallen Hotel Reviews

Kiallen Hotel

No.91 Huangshan Road, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
Kiallen Hotel
Kiallen HotelKiallen HotelKiallen Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Kiallen Hotel

9.0/10
Good
2293 review
Verified reviews
Location8.9
Amenities8.9
Service9.0
Cleanliness9.1
Filter by:
Sort by:
All reviews(2293)
Positive reviews(2248)
Reviews with photos/video(1145)
Friendly front desk staff(509)
Classy environment(278)
Delicious breakfast(188)
Large rooms(170)
Close to train station(73)
Offers pick-up/drop-offs(62)
Perfect for business trips(51)
Negative reviews(45)
M836557****
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jul 2025
Couple
45 review
10/10
Outstanding
Posted on Sep 2, 2025
The location is fantastic, with very convenient transport links. Our room was cozy and tastefully decorated, fully equipped, and the bedding was wonderfully comfortable. The surrounding area is also very pleasant. A huge bonus is the complimentary shuttle service offered by the hotel, which is incredibly convenient. Definitely recommend staying here!
Original textTranslated by Google
Response from Property: 非常感謝您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力,我們將一如既往地提供優質服務,確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。
Wwwwwowowo
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jul 2025
Business traveler
120 review
10/10
Outstanding
Posted on Aug 31, 2025
The location is fantastic, with excellent transport links, and it's very close to the high-speed train station, which is incredibly convenient for travelers. The rooms are clean and well-maintained, fully equipped, and feature comfortable bedding, ensuring a peaceful and stress-free night's sleep. The front desk staff were incredibly warm and attentive. It offers great value for money and I highly recommend it, especially for those needing to catch an early train!
Original textTranslated by Google
Response from Property: 非常感激您對我們酒店的讚揚。我們很高興您對我們的服務、設施和員工表示滿意。我們也將繼續努力提升服務質量,為客人營造更加温馨舒適的氛圍。
AArenshengrumengAA
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jul 2025
Other
125 review
10/10
Outstanding
Posted on Aug 28, 2025
The hotel is conveniently located very close to the high-speed train station, making transport incredibly easy. The rooms are spacious and bright, and the attention to cleanliness was superb, with daily housekeeping. All amenities are provided, and the Wi-Fi signal is strong. The pricing is reasonable, offering exceptional value for money. This was a truly satisfying stay!
Original textTranslated by Google
Response from Property: 非常感激您對我們酒店的讚揚。我們很高興您對我們的服務、設施和員工表示滿意。我們也將繼續努力提升服務質量,為客人營造更加温馨舒適的氛圍。
M329042****
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jul 2025
Business traveler
24 review
10/10
Outstanding
Posted on Aug 28, 2025
The room was clean and very comfortable. Its location near the high-speed train station is a major plus, with a food street, snack street, and shared bikes all nearby. This makes it incredibly convenient for daily needs, dining out, and getting around. Both the environment and the service were excellent. Highly recommended!
Original textTranslated by Google
Response from Property: 非常感激您對我們酒店的讚揚。我們很高興您對我們的服務、設施和員工表示滿意。我們也將繼續努力提升服務質量,為客人營造更加温馨舒適的氛圍。
M674282****
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jul 2025
Other
127 review
10/10
Outstanding
Posted on Aug 25, 2025
The hotel boasts a very convenient location, making it easy to get around. The staff were friendly and check-in was smooth and efficient. Our room was clean and spacious, with comfortable bedding. The soundproofing was excellent, ensuring a peaceful night's sleep. Overall, it offers fantastic value for money, and I would definitely choose to stay here again on my next trip to Shantou!
Original textTranslated by Google
Response from Property: 非常感激您對我們酒店的讚揚。我們很高興您對我們的服務、設施和員工表示滿意。我們也將繼續努力提升服務質量,為客人營造更加温馨舒適的氛圍。
M489563****
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 19, 2025
The front desk staff were very friendly, and the hotel environment was quite pleasant. The room was clean, spacious, and bright, with convenient facilities. The room rate was also very reasonable, and I was very satisfied with my stay! The driver was also excellent; he was very welcoming and enthusiastic. He provided pick-up and drop-off services to/from the station, which was incredibly convenient when traveling with small children.
Original textTranslated by Google
Response from Property: 親愛的客户,非常感激您抽出寶貴的時間為我們的酒店留下了積極的評價。我們將繼續努力提升各項服務和設施,為您提供更加舒適和愉快的住宿體驗。感謝您的支持和信任!
Xianxiancainv
Starry Garden Two-Bedroom One-Living Room Suite (Large Bathtub + Mahjong Table + Smart Projection)
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 14, 2025
This is a great hotel, located in a prime downtown area. It's super convenient for dining and shopping right downstairs. The location is easy to find, situated on a wide street, and the hotel's facade is quite impressive. It definitely stands out from the smaller, less appealing guesthouses nearby. We booked a two-room family suite, which was located on the 7th floor. This entire floor is dedicated to family-friendly rooms and features a large outdoor terrace with playground equipment for kids. The suite included one room with a 1.8-meter king bed and another with two 1.5-meter queen beds. There's also a bathtub, smart home features throughout, and self-sanitizing toilets. Everything was exceptionally clean. It really reinforces why staying in a proper hotel is worth it. Breakfast was included, and they were flexible about extending it to extra guests. We were also able to easily get extra bottled water. All our requests were promptly fulfilled. Interestingly, some neighboring rooms on the floor even offer a Japanese theme or come with a fun slide. The only minor downside was that the parking lot required about a 100-meter walk, though parking itself was hassle-free. The front desk staff were also incredibly kind and helpful.
Original textTranslated by Google
6/8
Response from Property: Thank you very much for your kind words about our hotel. We are delighted that you are satisfied with our services, facilities, and staff. We will continue to work hard to improve our service quality and create a warm and comfortable atmosphere for our guests.
_WeChat262547****
Starry Garden Family Suite (Large Bathtub + Smart Sofa Bed + Smart Projection)
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 30, 2025
I happened to book a family room at the Kaiyalun Hotel, located on the 7th floor. The hotel offers a free parking garage, and the room itself was very spacious. It's incredibly affordable, and the mini-fridge was even stocked with complimentary drinks and snacks! Right next to the parking garage entrance, there's a hotpot restaurant called Chencuohe, which serves delicious and super affordable food. Plus, just outside the hotel's front door is a famous pork belly soup spot. The area downstairs gets quite lively with plenty of eateries in the evening, but thankfully, the rooms upstairs are well-insulated and quiet. One day, we simply relaxed at the hotel, played Ludo, and relived some childhood memories. Oh, and a special mention for the toothbrushes – they were surprisingly comfortable! They even provided disposable slippers specifically for children. The hygiene was impeccable, and the overall quality of amenities was excellent. This is truly a rare find, a real 'hidden gem' of a hotel, and the family room is the best I've ever stayed in!
Original textTranslated by Google
6/10
Response from Property: Thank you very much for your positive review of our hotel. We are delighted that you found our location, convenient transportation, and excellent dining service to be excellent. We are honored by your satisfaction and recognition, and we will continue to strive to improve our service quality in all aspects. Thank you again for your support and positive review!
M59698****
Starry Garden Japanese-Style Triple Bed Suite (Smart Suite + Mahjong Table + Smart Projection)
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 28, 2025
Visiting Shantou with our kids, this hotel is absolutely perfect for families! Our family of four had three beds, and the room was incredibly spacious, providing a very comfortable night's sleep. The room was also new, very clean, and well-maintained. The hotel features a lovely area that's perfect for little ones, and it offered excellent value for money. Right outside the hotel entrance, there's a fantastic spot serving delicious pig's stomach kway teow and similar local dishes. The seafood kway teow was also great. Highly recommend! ✨
Original textTranslated by Google
Response from Property: Thank you very much for your positive review of our hotel. Our team will continue to work hard to improve our service quality and we hope to serve you again in the near future.
Mengmeng987
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Jun 2025
Couple
10 review
10/10
Outstanding
Posted on Jul 25, 2025
Facilities: Excellent Cleanliness: Spotless Ambiance: Quiet and comfortable Service: Friendly and attentive From the moment I stepped into the lobby of this hotel, I was enveloped in a sense of warmth and comfort. The lobby was exquisitely decorated, creating a very pleasant atmosphere. The staff were incredibly warm and attentive, and the check-in process was swift, making me feel instantly at home.
Original textTranslated by Google
Response from Property: 非常感激您對我們酒店的讚揚。我們很高興您對我們的服務、設施和員工表示滿意。我們也將繼續努力提升服務質量,為客人營造更加温馨舒適的氛圍。
Guest User
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Sep 2024
Couple
21 review
7.5/10
Posted on Dec 15, 2024
very classical, clean, nice breakfast
Response from Property: 非常感謝您對我們的酒店進行的好評。我們團隊會繼續努力提升服務質量,希望不久的將來能再次為您服務。
阿諾舒華哈密瓜
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Feb 2023
Business traveler
32 review
7.5/10
Posted on Mar 25, 2023
Place are ok, but room is little small, price is acceptable la
Response from Property: 感謝您告知我們您入住本酒店所遇到的問題。非常遺憾未能達到您的期望,請允許我們向您表達最誠摯的歉意,我們希望在不久的將來還要機會為您奉上更好的服務,祝您生活愉快!
M367369****
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 25, 2025
The front desk Xiao Yang is great, the service is great. Everyone is great. The front desk Xiao Yang is great, the service is great. Everyone is great. The front desk Xiao Yang is great, the service is great. Everyone is great. The front desk Xiao Yang is great, the service is great. Everyone is great.
Original textTranslated by Google
Response from Property: Thank you very much for your kind words about our hotel. We are delighted that you are satisfied with our services, facilities, and staff. We will continue to work hard to improve our service quality and create a warm and comfortable atmosphere for our guests.
M746520****
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Aug 2025
Family
31 review
10/10
Outstanding
Posted on Sep 27, 2025
Check-in was quick, and it's close to the subway station. There are many delicious restaurants nearby. The environment is very good, the room is very clean, the facilities are complete, the service is also very good, and the stay is comfortable.
Original textTranslated by Google
Response from Property: We are delighted that you enjoyed your stay at our hotel. Your satisfaction and positive feedback are our greatest pride. We will consider your suggestions and feedback as an important reference for improving our service quality and facilities. Thank you for your support and enthusiasm, and we look forward to serving you again!
Xiaoxiaoxiaoxiaoxiaochihuo
Comfortable Big Bed Room (Leisure Sofa+Small Fully Intelligent Voice Control)
Stayed in Aug 2025
Traveling with friends
75 review
10/10
Outstanding
Posted on Sep 26, 2025
The hotel is located at the high-speed rail station, which makes travel very convenient. The room is elegantly decorated and warm, giving you a homey feel. It is fully equipped, very clean and tidy, and there is a free shuttle service. I am very satisfied!
Original textTranslated by Google
Response from Property: Thank you very much for your kind words about our hotel. We are delighted that you are satisfied with our services, facilities, and staff. We will continue to work hard to improve our service quality and create a warm and comfortable atmosphere for our guests.