Great location for a first time pilgrimage, the hotel has a mall at the bottom that opens up to the courtyard around Khana Kaaba . Couldn’t have chosen a better location. Easy access to gate 84 right in front of the hotel exit. Easy for women to go to Khana Kaaba at different times for prayers, very safe. Buffets for breakfast and dinner were included, excellent for people new to the area. Fast food dinning available in the mall. Bin dawood departmental store right at the base of the building. Will come again if we can. Concierge only helps you with renting their cars only, not the information about other attractions.