The security door at end of the hallway that required a door key card to open was broken, so all that was needed was to pull the door handle and anyone could walk in. The ice machine on 1st floor was broken, only found out after asking clerk where it was and found note to go up stairs on it. Fire alarm went off 4 times 11 PM, 12AM 12:10AM short in system and 5:14AM maintenance checking it! No refund or reduction in fee offered at check out!