There’s not enough time to complain about what’s wrong with this property looks more like a crack den house than a hotel.
How they’re advertised by ******* is beyond me and it says a lot about *******
The room was unclean toilet was broken, urine was left in the bowl.
There was mould on the shower head and shower cubicle
The shower cubicle had tape along the bottom of the door to act like I assume a seal
I have photos and when challenged with this refused me a refund even tho I had to book somewhere else to stay
Also even thought it’s down as a smoke free room the entire room smelled like stale smoke the minute I walked in, when I complained to the reception the staff seemed unbothered and said if I wanted a refund then call ******* which when investigated claimed the room was “up to standard and no refund was due”
Terrible service both from the property and *******