SpringHill Suites Houston Sugar Land
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Sugar Land
SpringHill Suites Houston Sugar Land
Health Protected
13434 Southwest Fwy, Sugar Land, Texas 77478, United States
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Located in Sugar Land, Springhill Suites Houston Sugar Land is a 5-minute drive from Sugar Land Town Square and 5 minutes from Stafford Centre. This hotel is 3.2 mi (5.2 km) from First Colony Mall and 3.8 mi (6.1 km) from Constellation Field.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 103 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeRestaurantMeeting RoomWake-Up Call24-Hour Front Desk
All Amenities
Surroundings
Airport: William P. Hobby Airport
(42.4km)
Airport: George Bush Intercontinental Airport
(63.2km)
Train: Houston, TX Railway Station
(32.1km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
King Suite with Sofabed
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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4
Suite, 2 Queen, Sofa Bed
2 Queen bed
No window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
4
Suite, Multiple Beds (Hearing Accessible)
2 Queen bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
3
Suite, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)
1 King bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
4
King Suite with Sofa Bed-Hearing Accessible
1 King bed
Free wired Internet
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
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Guest Reviews(103)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Guest User
July 23, 2022
I wanted to love this hotel as I have stayed at SpringHill's before. However when we arrived to check in for our 3 night stay at around 8:30pm, they didn't have a room ready for us and we had to wait around 20 minutes for the room. The front desk employee did offer us snacks during our wait. The room did not have enough towels, sofa sleeper cushions were stained as one of the bed comforters. Refrigerator did not work either. On the second day we discovered mold on the ceiling by the window.
We were moved to a new room. Customer service was great.
The other problem I had was that when making the reservation, the room was advertised as having a trundle bed. That was not the case. None of their rooms have trundle beds according to staff.
Breakfast was ok but could be better. On our last morning, they were out of almost everything when we went a little after 8am.
RickeyChien
July 4, 2022
Very good hotel and service
Guoxueyan
March 24, 2022
Large room, complete facilities, comfortable stay
Original TextTranslation provided by Google
Andrew
January 26, 2024
Fast and easy check in. Host offered me a bottle of water- it’s a small gesture, but was so appreciated. Outstanding.
Kimberly
January 24, 2024
When we arrived at our room the sofa had crumbs on and appeared stained and unclean. There was no hand soap in the bathroom and I had to retrieve some soap from the front desk because there was no staff available except the front desk clerk. On the way out of the hotel my sister almost tripped over a long metal piece near the front door that was supposed to be affixed around the carpet in the enrty way. The front desk clerk was notified of the broken metal piece.
Sridhar
January 9, 2024
The property is in a convenient location with good access to number of restuarants and shopping etc.
The service at the property is not good at all, we stayed in the room for two nights and room was not cleaned after first night of stay, we called multiple times and we were put on hold for more than hour before someone at front desk answered. Even then the room WAS NOT CLEANED.
we had to go and get the extra towels as if there is no one is available to deliver them.
The bathroom doors, draws are not working propertly ie we can neither lock them not keep them inplace.
Overall the service is terrible !
Gary
December 14, 2023
Blood stains on carpet….big.could have been replaced as they are carpet tiles.asked to be moved. Second room better but still stained carpet. When I asked front desk they said they had had several complaints about the blood stained carpet. when I asked why it hadn’t been fixed then, the girl said, well housekeeping can’t get the stains out. So I said then why doesn’t maintenance replace the carpet tiles. She said she didn’t know. But they were doing some renovations next year. I thought it was very sad that they wouldn’t let carpet issues like that. Go on for six months to a year because in the future they’re going to do something. when the manager was asked about this, he was very unprofessional and even rude to us. Absolutely unacceptable will be treated like that by a manager. The manager alone cause this review. Not even the stain on the carpet and I’ve been treated right I wouldn’t have necessarily had this type of a score.
Diane Bayzik
December 7, 2023
Manager D. W. is unprofessional, poor speech, and has an attitude. Not customer service oriented. Small issue he turned into a major issue- after he called to us to talk about even though desk person took care of problem. We were happy until he called and spoke down to us.We are educated professionals and he showed that he obviously is not.He should not be in a management position representing Marriot. Hourly staff was fine and friendly. Promote them instead.
Mohammed
November 27, 2023
The room initially what we got was having some issues like Flush doesnt work when i called the front desk and told them she's offering me plunger and says no technician available now, then i was surprised and said i would like to change the room.
The other room was comparatively small and lights didnt work and the sofa bed was very hard and not comfortable at all.
Will not visit and would not recommend using this hotel in future
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2016
- Number of Rooms: 94
Located in Sugar Land, Springhill Suites Houston Sugar Land is a 5-minute drive from Sugar Land Town Square and 5 minutes from Stafford Centre. This hotel is 3.2 mi (5.2 km) from First Colony Mall and 3.8 mi (6.1 km) from Constellation Field.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Springhill Suites Houston Sugar Land. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 94 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Springhill Suites Houston Sugar Land. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 94 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Restaurant
Meeting RoomAdditional charge
Wake-Up Call
24-Hour Front Desk
Indoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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