I asked the young female front desk agent to put me in a room that was away from road noise and that was quiet. She said the room was in the “perfect spot and is away from noise”. That was definitely not the case! My room was awful because of this, if I didn’t unpack all of my things for the week I would’ve asked to move rooms but it was too late. The management definitely needs to educate their staff when guest ask for this request. The noise from the road was awful, also I absolutely hated that the air would not kick on unless it was at the temperature, at other properties I’m able to use the fan setting as a way to drown out the noise but I wasn’t able to do this at this property. The water would take at least a minute or so to get warm/hot when taking a shower each day I was taking a shower. The internet was pretty slow too, for basic speed I was getting around 10mbps up and down and for the “upgraded” speeds I was getting 18 mbps up and down, definitely one of the slower internet speeds I’ve dealt with at all the Marriott properties I’ve stayed at. I wish I could say I enjoyed my stay here but it was really ruined from the start with the noise. Being at the corner of the hotel that’s closest to the road you would think the young lady at the desk would know better since she was so confident when I asked for a quieter room but I guess not. Stay away from room 403 if you want more quiet because at all hours of the day and night you can hear EVERYTHING from outside.
