PrideInn Hotel Nyali

PrideInn Hotel Nyali Reviews

PrideInn Hotel Nyali

Behind Nakumatt Nyali, Maheshi Doshi Road, 2nd Avenue, Mombasa, KenyaView Hotel Details
PrideInn Hotel Nyali
PrideInn Hotel NyaliPrideInn Hotel NyaliPrideInn Hotel Nyali
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PrideInn Hotel Nyali Guest Reviews

4.2/5
Very Good
54 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(54)
Positive reviews(53)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Standard Room
Stayed in Jan 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Excellent service and friendly staff. The food was excellent and their facilities well maintained
Guest User
Suite
Stayed in Jul 2022
Family
1 review
4.5/5
Great
Posted on Jul 25, 2022
We had a great experience staying at this particular hotel. The service was amazing. We were provided an extra bed for our daughter within minutes of requesting it. Thank You. The Hotel was beautiful inside the rooms and the surrounding outside pool area.
Kingsley M
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Wow! Been many years since I was last in Coast. Nai is madness tu.. A relatively small modest hotel offering excellence in every sense of the word. Was here 3 nights. Weather was...melting.. Room 104 had everything however the double bed service was slightly challenging due to the permanent headboard. Internet was excellent. Best I've experienced away from home. The room attendants are neat freaks lol. The rooms were super clean beyond! The food was exemplary. Though I really wanted to try the mutton which was unavailable. Also I noticed there was no ice cream, creamed cake etc, sea food etc. Kindly look into it this... Though my sis grew super fat with no regrets! Also the drinks...unfortunately the mixologist was on leave. No reliever hence my sis didn't even have any special drinks ie cocktails. Needless to say I personally totally enjoyed and drank all their Whitecap lol. I was in love with Harriet. Alinikataa woishe lol. Hit me up whenever in Nai. Niko Soko juu yako. Rose, Pamela, James, Jackline, Juma...aki it felt like they had specifically planned for us to have the dreamiest of vacays. And Indeed we did! They all deserve all the credit and optimal recognition for going the extra mile by providing the most impeccable services ever! Asanteni Sana wadau. We were even forced to extend our stay by a day and were AGAIN even tempted to extend by another day but I had already booked our return flight! As I write this we are checking out...feels like we are attending a burial lol. We are distraught we both even jumped into the pool afew hours to our departure just to relive due moment! We shall deeply miss you guys and everything about this outstanding hotel. I'll miss Harriet the most..aki she's gorgeous lol. Seeing her beauty made me not leave the hotel ata lol. Rose and Pamela and Jumah are so very friendly. One would even think they are also on vacation lol. Kwanza Juma! Too many stories of his pool and what it takes to keeping it sparkling...and believe me it was heh! Well in bro.. We shall miss Rose dearly. Aki she's all over the place! James and Jackline assisted so much with check-in/out/settling in...no discount though aki... To the manager...I need a discount before I leave lol. I revamped your bar business. Security was very friendly and top notch. All in all, it was magical. We'll miss you but we promise we'll be back. Keep up the brilliant work. Much appreciated for everything once again. Jah Bless. Kingsley
Response from Property: Dear Kingsley, Our hearts are full of gratitude as a result of the beautiful experience that you had at PrideInn Nyali. We love that you enjoyed every single bit of your stay from the moment you checked in till you checked out. I will commend the remarkable team of staff that went over and beyond to make sure your stay was memorable. I will address the shortcomings as soon as possible. Thank you and I look forward to hosting you in the near future. Kind regards, Kenneth Waweru. General Manager.
Nairobi E
Stayed in Feb 2024
Business travellers
5.0/5
Outstanding
Posted on Feb 28, 2024
We Loved the food experience We Loved the ambience especially at night. We Loved the service the staff were really kind, accomdating and effecient The Close proximity to the malls around Nyali was really convenient. The place is so clean as well.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 24, 2024
It is the second time I have stayed at PrideInn Nyali and it was a great experience both times. Very clean, friendly staff and very comfortable all round. Their food is amazing, especially the breakfast. I strongly recommend this place to anyone visiting Mombasa. True Mombasa hospitality!
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 19, 2024
I enjoyed my short at the hotel. The environment is peaceful and serene. They offer excellent services both from reception to room services. The location of the hotel is easily accessible to other amenities and walking distance to Nyali center.
Amir Basem O
Stayed in Jun 2024
Business travellers
4.0/5
Very Good
Posted on Jun 13, 2024
Good food I love it though I craved for brownies and they were not there but maybe I will come again they might be there Also the stuff was friendly we got to know some names like Salome Harriet and Shamim among other stuff members I would really love to experience again
Response from Property: Dear amirbasemo, Greetings from PrideInn Nyali and thank you so much for choosing to stay with us and for the wonderful review. We are glad that the staff took good care of you and we'll make sure to commend them for the good job done. You'll definitely get the brownies on your next visit and we look forward to hosting you. Kind regards, Kenneth Waweru, General Manager.
Raphael O
Stayed in Jun 2024
Business travellers
5.0/5
Outstanding
Posted on Jun 6, 2024
The food would big up the chefs.. for the great job well done especially the soup ............the staff were so friendly ............ The location was superb ....................................................................
Response from Property: Dear raphaelo753, Thank you so much for the amazing review. We are glad that you enjoyed your stay with us and most especially the delicious food, the friendly staff and the good location of the hotel. Thank you and we look forward to hosting you in the future. Kind regards, Kenneth Waweru. General Manager.
NAGIB F
Stayed in Jun 2024
Business travellers
5.0/5
Outstanding
Posted on Jun 5, 2024
It was nice being here at the hotel The waitress served us well The seminar was good and the conference halll was clean The Swahili dishes served were great I love them Salome and the team were really great …………………………………….kudos to the team …….
Response from Property: Dear 153nagibf, It was such an honor hosting you and the team and thank you for the 5-star review. We are truly honoured to learn you enjoyed the Swahili dishes, the waitresses served you well and the conference room was clean. We look forward to hosting you soon. Kind regards, Kenneth Waweru, General Manager.
OSCAR OLUOCH O
Stayed in Jun 2024
Business travellers
5.0/5
Outstanding
Posted on Jun 4, 2024
Salome was hospitable and the service was up to per. The food at the Confrence was delicious and i had variety of options to choose from. The confrence room was cossy and clean.the subordinate staff are friendly and honest................
Response from Property: Dear oscaroluocho, Greetings from PrideInn Nyali and thank you so much for choosing to stay with us and for the remarkable review on the delicious food with variety, the cosy and clean conference room, the amazing staff, and Salome who was hospitable. I will commend her as well as the team for the job well done. Thank you and we look forward to hosting you soon. Kind regards, Kenneth Waweru, General Manager.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 31, 2024
We had our conference meeting at prideinn Nyali the staff were really friendly and helpful ...the meals were delicious ....we really enjoyed ....I.loved how they handled our disabled mum Pamela Cosmus ..and Salome good work ..by putting her as a first priority big up guys
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 31, 2024
Where do I even begin explaining on the amazing times and moments i had in this beautiful and well structured hotel, this was one of the best vacation I had in all the hotels have ever been to , The front Desk personal just amazing always smiling and hospitable, the restaurant waiters and waitresses were superb always checking up on the guests to make sure they're comfortable and enjoying their time. The food was great and I loved every single time i tasted everything it's something ad love to do again and again......it was worth the spend actually i felt like they hotel deserves more because the services are top notch.The best part was how the hotel handles the disabled I just loved it they need a recognition for that commendable work.
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 31, 2024
The great team there starting from reception Jacky and Salome with their beautiful smiles ...then the catering team kudos the meals were served on time and they were really filling ...and the food was delicious ..the conference halls were very clean
Hannah M
Stayed in May 2024
Business travellers
5.0/5
Outstanding
Posted on May 30, 2024
What fascinated me and made me happy was the way they handled our disabled guest giving them first priority ensuring she got what she wanted ...the meals were delicious and had variety of choices to choose from ..the conference room accommodated us pretty well....would like to.come back because of the friendly staff and their great services
Response from Property: Dear M5843DKhannahm, Thank you so much for your kind comments about the team and most especially how they handled your disabled guest. We are always ready to serve. Thank you for the good review of the delicious food with variety, the conference room as well as the friendly staff. Thank you and we hope that we'll host you more often for your conferences. Kind regards, Kenneth Waweru, General Manager.
JRPENCIL K
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 30, 2024
The conference rooms were really clean and we didn't squeeze in the room... The staff were very helpful In different ways The kitchen team the food was marvelous as there was also an option. To something you would want to eat ...shout outs yo Pamela ..Jacky Salome Cosmus for your great help. the food is on another level can't really recommend enough the swahili food I still cant stop thinking about it
Response from Property: Dear jrpencilk, Thank you for choosing to stay with us and for finding time to leave us such an amazing review. Thank you for your kind words on the clean conference rooms, the helpful staff, the marvelous food and for the staff that went out f their way to ensure you had a good stay with us. I will commend them for a job well done and we look forward to hosting you again for more of the Swahili delicacies. :-). Kind regards, Kenneth Waweru, General Manager.