Fairfield Inn & Suites Williamsport

Clean quiet and relaxing...Big comfortable bed... Location is close to home I love it. Great breakfast only thing is they need to serve turkey or beef sausage and or bacon for the people who does not eat pork.

Highly don’t recommend. I have stayed with Marriot Bonvoy and Fairfield Inn from Eastern PA to Utah many times between business for corporate planet fitness operations management and family travel. This is our preferred choice for affordable and comfortable stays. I have never written a poor review for any one of them until now. Thick curly hairs in the pool, which I cleaned myself before my son swam. (He wouldn’t even put his head underwater after seeing what we pulled out.) Gym was filthy. Moldy and grimy shower liner and curtain. Front desk wouldn’t answer the phone around 9pm l, when we found out there was no body wash. Beds were absolutely awful. My husband and I had a terrible night’s sleep. Spilled (soup?) and trash remained in the elevator for 24 hours. This is by far the most unclean and uncomfortable Fairfield Inn I have ever been to. As a business owner and previous ops manager myself, I believe in making the front desk staff aware first so that they have a chance to handle professionally themselves. After checking out, I acknowledged my concerns quietly and away from other guests. (My family and I were staying for my son’s state gymnastics meet and didn’t have time to switch hotels by the time we realized it’s condition. We did not ask for a refund or any anything except ownership.) Unfortunately, I received only poor excuses and a disrespectful attitude from the older woman at the desk. Thankful we will not be staying here again!

staff was friendly i didnt lime the fact inwas charged 40 dollars for an incidental fee which is out ragous i never had a hotel charfe me that they only shouldve used the card only if anyrhing happened

Staff was very friendly. Ease of check in. Checked in early with no problem. Hotel definitely needs an upgrade soon. Rooms are 80s/90s looking. Clean, but no USB ports and a bit worn - nostalgia looking.

The hotel was quiet and comfortable. Barhtub shiwed some patch work to repair something. Bed and pillows comfortable. Breakfast was nice with many options.

Check in couldn’t find my reservation, likely I kept confirmation;go to room one of the keys didn’t work; go in room, refrigerator is making loud noise, went back to check in & got another room; new room no hangers; and of course only one key worked; check out- no one there waited, called out, hello, hello? Cleaning saw me waiting, but made no attempt to find them; wrote note, left on keyboard.

Staff was exceptional and I like that all of the light switches are normal.

They overbooked the property and given a room with 2 double beds instead of a king bed that we reserved

The staff was so very nice and helpful. We did have a problem with our keys to the room - but staff was very helpful in getting the problem fixed. The breakfast was very good.