NH Alcorcon

basic, the most 2-3 star hotel. Very uncomfortable beds, dark and outdated rooms. Poor AC and air quality in the rooms.

Modern hotel with underground parking. Lovely staff, all very friendly and helpful. Good location next to shopping centre and restaurants. Hanging space in room wasn't all that great and bath/shower difficult to get into due to glass protector unable to fold due to the sink. Running a bath therefore, was a bit of a mission. Could have been better designed. Bed was comfortable. No rooms with balcony though.

The NH hotel is very comfortable and excellent location for the access in Madrid center. All staff were very caring and welcoming professionals. The breakfast is very complete and varied tasteful, thank you.

It was a disappointing stay, considering the price. It was a really hot weekend in Madrid and our mini-fridge in the room didn’t work, so we told the staff at reception and they said that someone would take a look at it while we went out during the next day. However, after we returned to the hotel and asked at reception if they had done anything, the man at reception was very rude and said that we hadn’t asked anything, all while the colleague we had spoken to was standing right next to him listening and saying nothing. He spoke in a completely condescending tone and it was a very unpleasant way to speak to two guests who were just asking something. They were really unhelpful and it felt like they didn’t particularly want to do anything to help us. Furthermore, the room was not particularly clean and the beds weren’t great. For the price, you’d expect more than two singles beds pushed together. I wouldn’t come back to this hotel.

Well located for me as I had to walk to xtreme Madrid. And since I needed a PCR test, I could also do it in walking distance. A kot of shops, restaurants close to the hotel

I'm not one for leaving reviews, but I feel compelled to highlight the good service and good experience I had with this hotel. We like staying at NH Alcorcon hotel and the NH chain, as they offer a service above and beyond, and the staff always happy to help when we stay. This hotel is very well positioned to head to several areas of interest in Madrid. But this hotel is an especially charming hotel and very nice staff and also very clean.