Alpenhof Murnau

Alpenhof is a nice enough hotel, but so many little things were off, there’s no way it can compare to other five star hotels in the Alps. Starting with the arrival by car - greeted by a phalanx of no stopping signs in the entrance, best just to drive directly into the parking garage and unpack there. The how-fast-can-I-say-my-greeting speech introduction to the hotel from the lady checking us in. The varying levels of maintenance on the walls, furniture etc (brown stain in the porcelain sink, mirror damaged, screen door opens and slams shut in the wind, random little hook sticking out of the wall in the hallway, …) Being woken on Sunday around 830 to what sounded like construction but turned out to be the maids pushing their trolleys across tiles in the hallway. The outlandish prices in the restaurant for food that was ok but nothing else (fish overcooked, portion tiny) A breakfast buffet with “everything” but not at a quality I’d expect of 5*. Seemed more like what you’d get if you did your shopping at Aldi, bread and cheese included (meaning not bad, but also not special) The narrow hallway connecting the spa with the outside pool with showers you may or may not find, where you can dry off after your shower as people press by you. That said there were also little gems. Some of the staff was very friendly (especially at the restaurant for breakfast but also some front desk staff too)! The outdoor and indoor pool were both nice. Eating breakfast in the gardens was lovely. And to be fair, those other 5* places cost a bunch more. So I guess it’s a mix of broken expectations caused by the rating, some unfriendly staff at the front desk (though there were really friendly ones there too!) plus a lack of attention to detail that I’d expect from 4* too that made this a disappointment in general.

enjoyed a few days when visiting Oberammergau Festival.... Rooms are ok, servicer and front desk super nice, helpful, thankyou. Maybe the dinner was a bit on the up-side pricewise.... But all in all enjoyed the stay. might be back, Rented an ebike and had fun, too.

Wonderful hotel in an absolutely beautiful environment! Lovely rooms, great wellness and pool areas and lots to do!! The food was fantastic as were the amazing cocktails at the friendly and cosy bar with fireplace! Felt very comfortable and welcome with our 3 kids. And what really stands out is the quality of the staff - extremely helpful and friendly and motivated. We had a fantastic time and hope to come back soon!

Beautiful and quiet. Close to Staffelsee and Murnau town by car. Really enjoy the resort especially the breakfast and pools. Staff couldn't do enough for you. Great place to relax, will definitely stay again, good value for the money.

This was our third visit to the Alpenhof Murnau with our two kids age 2 and 5. We were very positively surprised how well the staff managed covid precautions and I was very happy there were no compromises in terms of quality and service. Spa and pools were open as usual. I would even say service has improved since our last stay in Dec 2019. Staff are very helpful, attentive, caring, and friendly - many thanks for their hard work. Facilities are very clean and a very relaxing environment. So much nature right in front of the door. One thing I learned from our past visit is that they do not have any coffee machine or cups in the room so I brought my own coffee (being a morning coffee addict I cannot even make it to breakfast without some caffeine). You can get a coffee downstairs in the restaurant, but service is at least for us a bit too slow just for a cup of coffee. Their breakfast is very good - not the largest spread but good quality and well organized. Really like their Wiener Schnitzel at the restaurant. We stayed in an Alpenhof Panorama Room - Room 12 (bathroom a bit dated but is in a good condition). We will definitely be coming back in the future.

The photos don't do this place justice. Excellent buffet breakfast, cozy lawns to relax, the spa pools and sauna and facilities are among the best I've experienced. 5 min drive into Murnau. Friendly and accommodating staff. The restaurant for dinner has nice ambiance but few authentic Bavarian options. Had great dinner in town. Great walking trails in the Moos and Biergarden about 10 minutes away. Friendly bar service, nice location, beautiful views. We bought a 6-bottle case of the excellent sparkling wine to give as gifts. Interesting history of the Blue Rider group in Murnau. Check out the Franz Marc museum in Kochelsee a 20 minute drive away. Will definitely stay here again.