Shangri-La Al Husn, Muscat Reviews

Staying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East. We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience. Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests. The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal. The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order. The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited. The happy hour beverages were also included and always came with a suprise canapé from the restaurant. In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay. I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there. A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.

Al Husn hotel has a great location and all the staff are extremely friendly and attentative. However, breakfast time can be a little chaotic due to lack of staff and many tables are left uncleared causing delays for person coming in for breakfast.

it was wonderful time there and everything was perfect

It's great. Everything is perfect. The extremely meticulous service gave me a perfect experience. There is also free afternoon tea and happy hour. There are many unimaginable benefits.

This is my third stay in more than ten years. The hotel is well maintained. Except for the awkwardness of charging with a conversion plug, everything else is very good.

We’ve literally returned from a 7 night stay at the beautiful hotel a week ago and have already booked a return experience for November 2025! We told staff we would be back and the memories we’ve brought home with us and wonderful experience has made us leave a part of our hearts here at the Shangri-La Al Husn. The hotel is meticulously maintained, spotlessly clean and every member of staff you encounter go above and beyond to make your stay a fabulous experience! The service is excellent as is the quality of food in the Sultanna restaurant. We stayed on a B&B basis simply because I don’t generally consume 3 courses at dinner. Highly recommend the 32 hour cooked beef and the wonderful lamb shoulder which fell apart and like velvet to eat. Breakfast had a great selection and chef also came to ask if there was anything we wanted preparing to let him know! Wonderful. We used the chi spa at the neighbouring hotel purely because we wanted an Asian massage which the spa in our hotel didn’t offer and it was a great experience! We also visited the piano bar in that hotel which is open from midnight, tasteful interior and good selection of cocktails etc on offer. It was Ramadan during our stay and it didn’t affect us really although missed a little wine or beer at lunch time at the beach restaurant. Dress modestly and respectfully at this hotel and whilst out and about. You can wear a bikini at the beach or a swimsuit. Loved the idea of afternoon tea each day - we only sampled once and it was a first class experience only for me it was in the middle of the afternoon at 3.30 pm which if you’ve been in the beach or by the pool you needed to return to your room to shower and change to be respectful to others. Loved the pre dinner drinks and canapés, popular with all the guests, some music whilst enjoying or a band playing would be great only I believe this was not possible during Ramadan so looking forward to a different experience in November. Loved kayaking in the sea and also the cool box with water and juice and the tiny bottle of Evian spray to keep your face cool! The concierge assisted with booking a driver to take us to the mosque and we also enjoyed the boat trip to see dolphins, highly recommend - go for the early trip. Simply perfect, stunning location so pleased we are returning in a few months, cannot wait and am hopeful the hotel will grant our request for the same room please 1364.

If you're visiting Muscat and not staying at Shangri-La Al Husn, you're truly missing out. This resort is nothing short of exceptional — from the moment we arrived, the service was impeccable. Every single staff member we encountered was warm, welcoming, and went above and beyond to make our stay unforgettable. A special mention to the incredible team at *Mahhara Beach* – they were super accommodating, friendly, and genuinely helpful. We can’t thank them enough for their incredible hospitality. They truly made our beach days extra special. We were fortunate to stay in one of the suite rooms, and it was absolutely to die for. The views of the sunset from our room were simply breathtaking – something we'll never forget. And as if that wasn't magical enough, we were lucky to witness the *release of turtle hatchlings* during our stay – a once-in-a-lifetime experience that added a beautiful touch to our trip.

Wonderful hotel, staff are amazing and so kind and attentive. Wherever you eat, the quality really is outstanding, so much choice and variety. Pool or beach, lifeguards always on hand, as are the support staff, always there with a smile and chat but never intrusive.

This hotel is incredible. The staff remember your names at meal times, the added touch of an ice bucket by the pool with cool water, juice and Evian cooling spray is great! Even the standard rooms look out onto the pool and are spacious and well appointed. The free mini bar stocked with Fererro roches is great. Narayan at the pool is a real asset to the team and he is fab! Would not hesitate to stay here again!

First of all I would like to thank Taher in the Al -Hush reception he is been very helpful and kind I don’t know where to start every one in this hotel is very nice and polite. It’s a very luxury hotel very big room.Beautiful bathroom Very nice Privat beach I can write about this hotel all day. I highly recommend if you’re in Oman you should try this hotel There is a three hotel together this one is the best out of all them Al-Hush Thank you very much

OMG - you will not be disappointed - one of the best hotels and in an incredible location with outstanding service and incredibly friendly staff that just want to make your stay the best ever. Mostafa / Tarek and the team make the dream work and when Said comes round the pool everyday with your cold drinks cooler and cleans your glasses for you - you feel on top of the world and know you are in safe hands.

Everything about this hotel is gorgeous. Coffee, dates and a frankincense burner in reception. Helpful staff. Lovely views and good restaurants. Free tea at 4pm , free drinks and nibbles at 6.30pm complete with interesting musicians. It’s expensive but one of those places to just enjoy and not think too hard about the cost. Lovely spa. Would return in the blink of an eyelid.

This hotel really was everything we were hoping it would be. The staff were friendly, polite and efficient, the rooms were spacious, comfortable and had every amenity you could possibly want, and the scenery surrounding the hotel was just beautiful. As it is part of a resort of three hotels, there were plenty of places to walk off the extra calories, a lazy river and even a car museum. We were amazed at how much was complimentary too - drinks in a cool box by the pool or on the beach, afternoon tea with stunning views, and finally drinks in the evening with live musical entertainment. Add to that most items in the room minibar, and it really made the whole experience feel as if you were definitely getting value for money. We ate in most of the restaurants during our stay and enjoyed all of them, particularly the buffet at Al Tanoor which had something to suit everyone. Even when we had a slight issue with our bill at the end, the problem was resolved swiftly and efficiently and we were waved off like royalty! We would highly recommend this hotel and Oman as a whole, as we were treated with kindness wherever we went and the scenery is just stunning.

We had the most amazing time at Al Husn. The staff are so polite, attentive and courteous. Our room was spotlessly clean and the bed most comfortable. The rooms are not at all outdated, they are just in a certain style. Whilst we considered the non-buffet restaurants expensive, the Al Tanoor buffet offered an extensive choice of well prepared dishes and the breakfast menu was outstanding. We really appreciated the cool boxes with water & juice whilst on the beach and the fruit skewers! I had an excellent massage at Luban Spa, which was not expensive. We didn’t pay the extra for the afternoon tea and cocktails. All in all, we thoroughly enjoyed our stay and if we visit Oman again, we would choose to stay at Al Husn:)