Radisson Collection Resort Nanjing

Overall, my experience during this stay was quite positive. The front desk staff were very friendly during check-in, and the member benefits were quite generous. They provided welcome fruit, a room upgrade, and dinner. Additionally, since I booked a package, it also included many complimentary tickets. The room amenities were top-notch, offering superb value for money. However, there were some areas for improvement regarding proactive service from the hotel staff. On multiple occasions, I encountered staff around the hotel, but no one bothered to greet me. Furthermore, the lady at the hot spring area in the evening was not very friendly, and her communication could certainly be improved. I hope the hotel can optimize these soft services. Despite these issues, I would still choose to stay at this hotel again if I have the opportunity.

Our children absolutely loved it, and it completely exceeded our expectations! We booked a 3-day, 2-night presale package and made our reservation a day in advance. Our room directly overlooked Shisan Garden, and opening the balcony door was incredibly refreshing. The front desk staff and bellhops were excellent; our luggage was promptly delivered to our room. The children's amenities also arrived very quickly. The room was spacious, clean, and well-maintained. The kids enjoyed a bath while watching TV in the tub, and we parents could work at the desk without disturbing them or each other. What the children were most excited about was the swimming pool and hot springs; they played there multiple times and absolutely loved it! In the hotel lobby, there was a sachet-making activity for 28 RMB. It was a hands-on experience where children learned to weigh traditional Chinese medicine (TCM) ingredients using a small brass scale, following recipes and specific proportions. They pounded the herbs, bagged them, and then chose their sachet design. Our child learned about the markings on ancient scales, made their own fragrant sachet, and carried it around everywhere, unwilling to let go. The hotel also provided complimentary tickets to nearby attractions. We didn't visit the fruit orchard for picking as it was outside the main resort area, but all the other attractions were excellent and easily accessible by either the hotel shuttle or the park's own shuttle service. Shisan Garden itself is both exquisitely designed and grand, with beautiful scenery at every turn – it's definitely worth taking your time to explore. The children had a fantastic time at Baobao樂園. The 'Braveheart Adventure' activity, costing an additional 30 RMB for one adult and one child, was also quite reasonably priced. Yangshan Stele is also worth a visit. Sitting in a pavilion by the lake, the cool mountain breeze instantly dispelled the summer heat. The Chinese restaurant served excellent food. My husband, who hails from Nanjing and is quite a picky eater, couldn't stop raving about the salted duck, so we ended up having all our lunches and dinners at the hotel. We had originally planned to extend our stay for another night, but unfortunately, the hotel was fully booked for the weekend. No worries, we'll definitely be back!