Yeste International Hotel (Nanning Wanxiang Mall ASEAN Business District Subway Station) Reviews
Yeste International Hotel (Nanning Wanxiang Mall ASEAN Business District Subway Station)
2-3 / F, zone B, Changtai ASEAN Park, 1 Hezuo Road, Qingxiu District, Nanning, Guangxi, ChinaView Hotel Details
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Guest Reviews of Yeste International Hotel (Nanning Wanxiang Mall ASEAN Business District Subway Station)
9.5/10
Outstanding
1465 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1465)
Positive reviews(1440)
Reviews with photos/video(401)
Easy to get around(218)
Classy environment(216)
Great value for money(194)
Convenient parking(161)
Delicious breakfast(146)
Friendly front desk staff(144)
Large rooms(88)
Close to metro(33)
Negative reviews(25)
Poh Chuan
Superior Room (Double Bed)
Stayed in Aug 2024
Couples
2 review
8.0/10
Very Good
Posted on Sep 22, 2024
Hotel services and location consider quite good, but There are cigarette smell at times. Hope it can improve in these area.
Response from Property: Thank you for your valuable feedback. We are delighted to hear that you are satisfied with our services and location. We apologize for any inconvenience caused by the occasional cigarette smell. We will take immediate action to address this issue, including enhancing our ventilation system and implementing additional air purification measures. Your comfort is our top priority, and we appreciate your understanding and patience as we work to improve.
Adethemeow
Superior Room (Double Bed)
Stayed in Oct 2023
Couples
10 review
10.0/10
Outstanding
Posted on Dec 22, 2023
I had an incredibly comfortable hotel stay, and I was thoroughly impressed with the advanced technology of the 小度智能机 (Xiao Du Smart Device). The seamless integration of comfort and cutting-edge technology made my experience truly enjoyable.
Response from Property: Dear guests: How do you do! Thank you very much for your stay and appreciation! It's a pleasure to bring a good time to your outing. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are looking forward to your next visit! Welcome back to experience, I wish you a happy life!
Travis22
Elegant Queen Room
Stayed in Mar 2024
Business travellers
17 review
7.5/10
Posted on Apr 29, 2024
It’s definitely not a smoke free hotel if you are looking for one. The saving grace is only the wonderful hotel staff.
Response from Property: Dear, after reading your comments, we are very sad that we have not been able to give you a satisfactory experience, which is our biggest regret. Your sincere comments are a spur to the continuous progress of the hotel. We look forward to your next visit. We will certainly give you a better and more satisfactory stay experience. We will let you feel our sincerity and let you see that we are making continuous efforts to improve the hotel. We will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere comments. I sincerely hope you can stay again to feel our progress.
Ming Kuang
Elegant Queen Room
Stayed in Feb 2024
Business travellers
2 review
9.5/10
Amazing
Posted on May 15, 2024
Pleasantly surprised by the room size and cleanliness of the room. The staff were really helpful and accommodative. Very near shopping areas and are all within walking distance.
Response from Property: Dear : Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation!
Anonymous User
Superior Room (Double Bed)
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 18, 2025
The room is big, the bed is soft and comfortable, it is close to Qingxiu Mountain, the facilities are relatively new, free parking is available, the rice noodles downstairs are also delicious, it is still pretty good overall
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness that this journey has brought you. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Guest User
Deluxe Smart Room (2 beds)
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Apr 29, 2025
I have to write a long review for this hotel!
▪️ Design: Instagram-style lobby + minimalist guest rooms, you can take pictures at will
▪️ Comfort: intelligent voice control, blackout curtains are all available, quiet at night until dawn
▪️ Hidden surprise: free laundry, breakfast buffet
▪️ Location: 5 minutes walk to subway station/attractions, there are many delicious foods around
The price-performance ratio is absolutely amazing! Super wow! Go with your eyes closed!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會! 歡迎您常來!
Guest User
Elegant Queen Room
Stayed in Mar 2025
Couples
22 review
10.0/10
Outstanding
Posted on Apr 29, 2025
There were a lot of snacks left, and the takeaways were also delivered to the room. The service was great, but the only drawback was that the sound insulation was not very good. I could hear the TV next door clearly, so people who are sensitive to sound should be careful.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Welcome to come often!
Kingsley Lai
Superior Room (Double Bed)
Stayed in Mar 2025
Travel with friends
3 review
9.5/10
Amazing
Posted on Apr 28, 2025
The check-in experience was quite good. The hotel is located in the city center, and it is convenient to go anywhere. The room is clean and tidy, and all the facilities are available. The pillows are not too soft. The front desk service is warm and thoughtful, and the check-in and check-out are fast. The two nights are very cost-effective. I will choose this place next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Superior Smart Room (2 Beds)
Stayed in Mar 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The hotel is in a very central location, the service is also very good, there is a night market nearby which is very good, you can go shopping at night~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you! Welcome to come often!
Guest User
Superior Smart Room (2 Beds)
Stayed in Mar 2025
Business travellers
5 review
10.0/10
Outstanding
Posted on Apr 27, 2025
It was my first time to Nanning. After seeing the price and environment on Ctrip, I chose Yast. I realized there were many Yasts and Viennas here. Yast had a good environment. When I arrived at the store, the front desk lady upgraded me to a deluxe double room. It was clean and had smart control. Convenient transportation. ASEAN Shengtiandi is not far downstairs. It is not far from Qingxiu Mountain and ASEAN Convention and Exhibition Center. There are several shopping centers next to it. It is said to be a prosperous area, but it is not as crowded and messy as the old city. I am very satisfied with this place and will stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Yaster International Hotel. I am glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Shengtiandi, ASEAN Shopping Center, Longguang Century Center, Minzu Cinema, OT Bar, and a cinema with everything you need for eating, drinking and having fun. At the same time, the restaurant on the 2nd floor of the hotel provides guests with high-quality catering services. You are welcome to experience it next time.
Anonymous User
Superior Room (Double Bed)
Stayed in Feb 2025
Other
1 review
1.0/10
Posted on Mar 31, 2025
A very bad stay experience (this is still the first bad review as a long-time Astor fan, seriously bad review, because it is really disappointing! I can't stand it)
In general, the environment and sanitation are poor, the room is almost soundproof (super noisy and can't sleep at all), the air has obvious odor, and the service staff is few and inadequate. Friends who booked other rooms also specifically asked for bad reviews.
1. Environment: The hotel in this location does not have an entrance lobby, but from the dirty little elevator to the second floor, there is a check-in front desk. The guest rooms are only on the 2nd and 3rd floors, and one side of the room faces the food and snack street. It is conceivable that the environment, air, noise, and view are not optional, but you will not see these real situations on the booking page.
For example: At about one or two o'clock in the morning that day, someone ran back and forth in the corridor five or six times, bang bang! People in the street behind were eating supper and guessing numbers! The sound of flushing the toilet in the next room came one after another...
2. Hygiene: See the picture. Poor hygiene, odor in the room (people with high sensitivity to smoke can easily smell it), after noting the requirements, a lot of strong fragrance spray was sprayed to cover the odor when the room was cleaned, black dust was even found on the countertop after wiping it with a paper towel, and the toilet smelled bad...
3. Service: In general, the service was not felt, the staff did not know anything and could not solve any problems, and the tone of the male front desk was even worse.
It can be seen that this small hotel on the second and third floors occupies a good location to open a store, but the staff is quite insufficient. There is only one girl working at the front desk during the peak check-in period. If you arrive at the store at 4 or 5 in the afternoon, you still need to wait for more than half an hour before you can check in, because the reason is that it is being cleaned... However, your booking page says that you can check in at 14:00, and even if you use points to choose early check-in but do not arrive early, you still have to wait when you arrive at the store a few hours after the check-in time.
Finally, the old fans of Yaster members did not book on the booking applet, but chose other platforms, because even the room rate discounts enjoyed by the highest level members are higher than Ctrip or other platforms. It was really a waste to recharge the membership! After booking a room on other platforms, you can tell the front desk that you are a member. Since you did not pay a higher price to book a room on the Yaster Mini Program, you will not be able to enjoy any member benefits... In other words, members need to pay a higher price than other platforms to book a room, and use this price difference to enjoy member benefits (late check-out, points, etc., which Ctrip can also provide). It can be seen that Yaster does not care about the member's stay experience at all, and does not need to maintain a member group.
Original TextTranslated by Google
Response from Property: Dear old fans: We feel guilty when we see your bad review. As an old customer who has always supported us, you should have enjoyed high-quality services, but you encountered such a bad check-in experience and failed your trust. We hereby express our sincerest apologies to you. The problems you reported in terms of environmental sanitation, sound insulation, and service have seriously affected your and your friends' check-in experience. We have recorded these problems in detail and immediately arranged for a comprehensive investigation and rectification. Deeply clean the room sanitation, optimize sound insulation measures, strengthen employee training, and improve service response speed and quality to ensure that such problems do not occur again. At the same time, we will also comprehensively sort out the information on the booking page to ensure that accurate and true hotel information is displayed to guests. Regarding member rights, we will review the pricing and rights system so that members can enjoy fair and reasonable discounts and benefits when booking rooms on various platforms, and truly feel the exclusive value of being a member. In order to make up for the damage caused to you this time, we sincerely invite you to stay again, and then we will provide you with exclusive compensation services such as free room upgrades and delayed check-out. We hope to have the opportunity to regain your trust. You can contact us at any time by calling [Customer Service Phone].
Once again, we apologize for the unpleasant experience we have brought you and thank you for your frank feedback, which is very important for our improvement.
Guest User
Superior Room (Double Bed)
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 27, 2025
The hotel is near Qingxiu District, the lobby is very fragrant, the environment is clean and tidy, the breakfast is rich, the bed is very comfortable, and the price-performance ratio is very high
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Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring every guest a super value experience. Yaster International Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Anonymous User
Superior Smart Room (2 Beds)
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 25, 2025
The service is very good. The breakfast is rich in variety. Convenient for travel and very close to Qingxiu Mountain
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
Guest User
Superior Smart Room (2 Beds)
Stayed in Feb 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Mar 25, 2025
The front desk service was very friendly and the check-in was fast.
The location was easy to find. You can take the subway to the second floor. There are many restaurants at the back door of the hotel.
The environment is good, the facilities are clean and tidy, and the hot water is sufficient and fast. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Elegant Queen Room
Stayed in Feb 2025
Business travellers
110 review
6.0/10
Posted on Mar 24, 2025
The hotel is in a good location, parking is very convenient, the front desk receptionist checked in quickly and provided warm service, but the room was average and the subway was being built nearby, so it was very noisy in the morning and the breakfast was very simple.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at our hotel and sharing your experience with us. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are honored to provide you with the best service. Regarding the breakfast issue, we are sorry for the inconvenience caused to you. The hotel will organize relevant departments to adjust the breakfast issue. Thank you for your suggestions. We will definitely review our shortcomings and actively correct them. We will try our best to satisfy you. Welcome to supervise! Looking forward to your visit again!