St Ives

Rooms very comfortable and clean Good selection of hot drnks with kettle in the room Quiet location but central to town Friendly staff who even welcome dogs Will definately use when visiting family again

We had the pleasure of being served and waited on by Ben Harris who was a delight and really made our night, myself and the girls were looking for a quiet cheap Xmas dinner and my god did we hit the jackpot, food was stunning the service impeccable and the venue was very clean and tidy, couldn't ask for any more, will definitely be back.

A Christmas and birthday dinner out for family and friends. My mother's 75th birthday was meant to be really special. Lots of items on menu not available. Overcooked vegetables weren't a positive either. Following day fealt nauseous. Overnight and next two days violently sick with dysentery. Rang mother and her friend today only to hear they were very ill at the same time. We have NOROVIRUS! Dirty filthy business here. Stay well clear.

Visited this little gem on a Friday night the place was really nice and very busy they was doing a 2 for 1 on the main menu I opted for the chilli con carne which came with rice nachos and chips it was really nice and great value my wife had the macaroni cheese which came with garlic bread and salad which she really enjoyed the desserts was stunning 5 stars will definitely be coming back highly recommended

We had excellent food with wonderful service this evening, highly delighted and very surprised for a Monday night. Many thanks to Ben and Ella for a lovely evening. Would highly recommend the St. Ives to anyone.

Called in here for lunch. My husband's meal was ok but my fish was full of grease. Sent it back and had three thin slices of ham and two eggs one of which was broken and the other barely cooked. The chips were tasteless and not at all crispy. But on the good side my dogs enjoyed the ham I took home for them. So not all bad.

I booked a meal 3 weeks in advance for my Husbands birthday. We got there on the day to be told there was a problem with a delivery but to show how sorry they were, we could have a voucher for a meal at any later date. I was asked for my email address so this could be sent to us online. A week later, not having received this voucher, my husband suggested that I check that I had given them the email I had booked with, in case it mattered. I went in, explained to the staff member who then went to the manager, returned to say yes she remembered us could we leave the email we had booked with. By now I’m feeling uncomfortable about the whole situation but I give them the benefit of doubt and leave my email. Guess what? Nothing!! Not how you should treat new customers! Shame on you, No wonder the manager wouldn’t show her face ! There’s nicer places in Neath to give our money to. I recommend The Round House, good food and Excellent customer service!

We really enjoyed our stay, fantastic staff, very friendly and nothing was too much trouble. Great atmosphere, what we were expecting for our stay. Food was lovely also. Very pleased that we were able to take our dog Luna, she was very much loved by not only the staff but the customers. We stayed for two nights and was able to sleep very well. Really lovely staff

First night there was a nightmare. An 80's disco was on below the room till the early hours which made it very difficult to rest. They should not be renting out rooms whilst this kind of event is on, unless you want to actually go to the disco. Piles of used towels left outside the room whilst I was there. Clump of someone else's hair in the bath outlet. Struggled with the TV. A member of staff helped me the first night, but next night it just went off and that was it, after a brief powercut. No breakfast on offer either day. On my last day I was hoping to leave my luggage whilst waiting several hours for the train in Neath with not much open due to being Sunday, but noone was around at 10am. Second night was quieter thank God...On the plus side the bed and pillows were comfortable and staff were pretty friendly, the room and bathroom a fair size, but overall it was poor value for money at £70 per night. The hotel was chaotic and the noise was extreme on one night. Air B&B for me next time...