The Charles Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Niagara-on-the-Lake
The Charles Hotel
Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This upscale inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Golf CourseParkingFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Train: Niagara Falls Via Rail Station
(21.1km)
Train: Niagara Falls Station
(26.8km)
Landmarks: Niagara-on-the-Lake Golf Club
(340m)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
6
Premium Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Check Availability
6
Deluxe Queen Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Check Availability
2
Basic Room, 1 Double Bed, Non Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Check Availability
Guest Reviews(100)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
AI SummaryAn AI-summarised snapshot of real guest reviews
The property boasts a prime location in Niagara-on-the-Lake with easy access to local amenities and scenic views. Guests praised the friendly staff, exceptional service, and delicious breakfast but felt it was overpriced and lacked value.
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Margaret
January 24, 2024
There was absolutely nothing I would change about our stay. Beautiful property, lovely staff; we won't stay anywhere else 💕
Simon
January 2, 2024
Service was generally very good and accommodating to changes. An issue with the chef meant breakfast was not available one morning. A better option than the end of town was expected. The facility is very nice, though some rooms are small - not expected. Would definitely recommend a stay. Opt for larger rooms.
Natasha
December 28, 2023
This was our second stay at The Charles Hotel. This time we stayed at the Newark Room. We loved the heated bathroom floors, cozy layout, window seat and antique furniture.
The whole staff was very friendly and efficient. Both check-in and check-out were quick and easy :) Thank you, everyone, for making our stay a memorable experience! Will come back in the future.
Aidan
December 18, 2023
way too overpriced for what it’s worth - their virtual assistant was nice because you can send a quick message and get a response back. the lady at the desk didn’t have the best vibe
Jeremy
December 4, 2023
Always a great time at the Charles. Service is always top notch. Perfect walk to the shops/dining as well.
Mark
November 27, 2023
I had reserved a room that was called a “premium room.” We checked in and were lead to a room that had a bed with very little room to move on either side of the bed…it certainly wasn’t a room that was pictured as “premium” on their website. When I asked the front desk about it, I was told “premium rooms” have different sizes and are called “premium” bc they have access outside. Fortunately there was a larger premium room available and it was beautiful. Lots of charm and character.
The location of the hotel is perfect. Walking distance to everything. It’s a great town. Very relaxing. We did not go to the Hob Nob restaurant but we did go to the less formal pub style restaurant. That was very relaxing and fun.
Overall, staff was not the most pleasant, but not to the point where it affected our stay. We would definitely return to this property.
John
November 25, 2023
It is within walking distance to downtown!
However, besides that the property is tired and needs to be refreshed on the outside.
There was no way to adjust the heat in the room and the TV had some issues.
For the $$ there are better options.
Derek
November 5, 2023
First day was amazing. Just love the bathroom in the hot tub very historical house and town. Hotel was very convenient to Niagara Falls great surrounding and lots of places to see highly recommend staying here.
Todd
November 5, 2023
An exquisite little hotel. Perfect location. Love thr charm and quietness of it. The staff are friendly and kind and amenable to the guests needs.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | CAD 17.00 (approx. AU$ 18.79) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1832
- Number of Rooms: 12
With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This upscale inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy French cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy French cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Show More