Guest User
August 26, 2021
A super bad experience, the front desk service is too bad, I booked a parent-child room, two big and one small, we went to two big and two small, the eldest daughter is super high, so I have to make up for the 68 hot spring ticket, otherwise my husband will not be allowed to stay , I actually made an unreasonable request that I can't even enter the hotel door. I said I have a hot spring ticket. If I have a hot spring ticket, I bring my own hot spring ticket in. The front desk is still reluctant, so I have to make up the ticket. Later, I contacted the department director although It was resolved, but the mood of bathing in the hot spring was completely gone.
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