The overall experience was pleasant for me. However, we tried (both my husband and I) to get housekeeping to clean our room--which never happened. My husband and I both called, left our room number and asked for service which never came. We were there three nights which qualified for a cleaning. I would add that our breakfast attendant on our last day was super attentive and helpful- I thought she made up for the other issues we encountered. However, my husband is so irate he will never stay there again.