Ramada by Wyndham North Bergen

Good hotel near NYC. Staff is very friendly and helpful. Hotel is in decent condition. It is affordable by NYC standards and you get a good basic hotel with no frills and no updates.

Elevators didn’t work. It looks like it’s under a lot of construction. Rooms aren’t nice at all. Small, nothing matches. Doesn’t leave appropriate amount of soap to wash with. Towels are extra small. Probably won’t return to this property.

The hotel name is one thing in *******, another name on the sign when you get there and another name on the inside at the desk, it is very confusing when you get there because the name didn't match and there are 2 hotels next to each other. I went to the 1st one and they told me it was next door. We get there, got the room cards, 8th floor room, the cards didn't work to get in, they gave us another room 2nd floor and we got in, the elevators had a mind of there own, they would work when they wanted, had to take the stairs several times (good thing it wasn't the 8th floor) Walking up and down stairs was not easy for my husband or myself with us having bad knees, The clanking of the elevator door at the end right side we could here all night long when it did work very loud banging noise when it opened. One elevator the door would only partially open you would have to pry it open to get out. The beds are extremely hard very uncomfortable even my grand kids were uncomfortable. The trash barrels outside were over full garbage on the ground. Extremely busy street to get out on also. The staff was friendly and the room was clean though. Bagged breakfast was ok but nothing the grand kids would eat in there.

Please pat attention to reviews customers are leaving because the are true.Everything about the property needs improvement. They need to be audited for customer service if ******* is listing them on your website. Smelly,dusty, sunks ,hot water not working to elevators not working. Rooms listed on ******* to accommodate 5 people but hotel staff says that's *******'s fault for that listing. They only take 4 people and have bedding for 4 people so its a take it or leave it when you are at the hotel.

There were many problems, starting form the elevators not working most of the time, the hotel was under renovation and had no restaurant open, the tv in my room had to be fixed twice, the clock in the room was not working just two cut wires on it, the bath tub was o stalled incorrectly so you could not take a bath. Overall not a great stay at all!

They used ai for the outside of the hotel. It is not what you expect out of the Ramada. Only one elevator partially worked. The hallways smelled like pot. We had a non smoking room that smelled like someone smoked in it. We had to clean the bathtub ourself. The breakfast go bags were glorified snacks. I will not be staying there again. If I was **********, not sure I would want my name on that one.

It’s really not as bad as most reviewers are saying.. it’s true that the cleanliness wasn’t perfect, and the utilities were quite old, but the staff are really friendly and accommodating. It definitely felt a little sketchy just from vibes but from my experience it was decent and worth the price.

Inside my room was very clean, but l never got breakfast as promised, was told it was finished, the elevator needs lots of attention, the front desk needs renovations infact the whole building needs attention. Outside the place is not kept clean.