Mövenpick Hotel Sukhumvit 15 Bangkok Reviews
Mövenpick Hotel Sukhumvit 15 Bangkok
47 Sukhumvit Soi 15, Khwaeng Khlong Toei, Bangkok, ThailandView Hotel Details
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Mövenpick Hotel Sukhumvit 15 Bangkok Guest Reviews
4.3/5
Very Good
275 review
Verified reviewsLocation4.4
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(275)
Positive reviews(245)
Reviews with photos/video(56)
Friendly host(63)
Delicious breakfast(29)
Great location(18)
Easy to get around(11)
Loved the view(6)
Large rooms(6)
Strange smell in room(6)
Convenient for shopping(5)
Negative reviews(30)
Gayetri
Superior King Room
Stayed in Mar 2024
Couples
12 review
Very Good
Posted on Apr 15, 2024
Lovely hotel with top notch service. Free shuttle to terminal 21 was convenient. Loved the chocolate hour!
Response from Property: Dear ***etri,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our shuttle service convenient. Our team strives to provide top-notch service, and we're delighted that you appreciated it. We're also glad you had a chance to indulge in our chocolate hour—it's always a favorite among our guests!Best Regards,Guest Relations Team
LW.C
Superior King Room
Stayed in Apr 2024
Couples
6 review
Very Good
Posted on Apr 28, 2024
anive staff and service from the hotel, while the hotel is a little remote
Response from Property: Dear LW.C,We're grateful for your kind words regarding our attentive staff and service. While we understand that our location may be a bit remote, we strive to offer a peaceful retreat away from the hustle and bustle of the city. Your feedback is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another relaxing stay in the future!Best regards,Guest Relations Team
Guest User
Superior King Room
Stayed in May 2024
Couples
42 review
Outstanding
Posted on May 24, 2024
Just excellent hotel . Very clean . Friendly stuff .
Response from Property: Dear Guest User,Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that you found it very clean with friendly staff. Your satisfaction is our priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back soon for another fantastic stay!Best Regards,Guest Relations Team
Mona mi
Superior King Room
Stayed in Mar 2024
Family
2 review
Posted on Mar 25, 2024
As a matter of place was in a good location and near to malls and good restaurants. The hotel is nice but the air conditioners was really really noisy despite reporting had no improvement and our refrigerator was not working properly and we had problems with the plugs and switches as well. The pool is in rooftop and quite long and nice.
Response from Property: Dear Mona mi,We appreciate your feedback regarding your recent stay with us. It's great to hear that you found our hotel's location convenient and enjoyed the rooftop pool. However, we apologize for the inconvenience caused by the noisy air conditioners, refrigerator issues, and problems with plugs and switches. Your comments have been noted, and we will work diligently to address these issues to ensure a more comfortable experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved stay.Best regards,Guest Relations Team
Teintang
Superior King Room
Stayed in Apr 2024
Solo travellers
1 review
Outstanding
Posted on May 2, 2024
Good location near 21 terminal easy to shopping and eating
Response from Property: Dear Teintang,Thank you for your comment. We're glad to hear you found our location convenient! With Terminal 21 nearby, shopping and dining options are just steps away, making your stay even more enjoyable.Best regards,Guest Relations Team
Guest User
Superior King Room
Stayed in Feb 2024
Family
12 review
Outstanding
Posted on Feb 8, 2024
Great food good service…. Convenient who want to stay in Sukumvit. I love their chocolate bar so much had fun out door 🏊
Response from Property: Dear Valued Guest, Thank you for your recommendation! We're thrilled to hear that you had a pleasant stay with Movenpick Hotel Sukhumvit 15 Bangkok, enjoyed our clean rooms, warm welcome, and great breakfast. We look forward to welcoming you back again soon! Best regards, Guest Relations Team
Shauna-Kay Reeves
Superior King Room
Stayed in Feb 2024
Solo travellers
6 review
Outstanding
Posted on Feb 6, 2024
This hotel felt like an oasis in the city! My favourite area was the rooftop with the bar, swimming pool and lily pool. The location was also 10/10 and within walking distance to lots of restaurants and bars.
Response from Property: Dear Shauna-Kay Reeves,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and that our rooftop facilities and convenient location added to your experience. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable stay soon. If you have any further feedback or requests, please don't hesitate to let us know.Best regards, Guest Relations Team
Mol24
Superior Twin Room
Stayed in Feb 2024
Family
29 review
Outstanding
Posted on Feb 16, 2024
Great room, pool & location! Would recommend. Easy to get to the sky train @ nana
Response from Property: Dear Mol24,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, especially the room, pool, and our convenient location near the Nana sky train station. We appreciate your recommendation and hope to welcome you back soon!Best Regards,Guest Relations Team
Zapzoop
Superior King Room
Stayed in Jan 2024
Family
33 review
Posted on Jan 2, 2024
2 star hotel. Do not recommend it at all. Waste of money. There was fungus in the kettle.
Response from Property: Dear Zapzoop,Thank you for your comment and we sincerely apologize for the challenging experience you had during your stay at our hotel. Your feedback is crucial to us, and we take it seriously. Immediate action will be taken to address and rectify these concerns to ensure a more pleasant experience for future guests.We have planned pest control at the hotel at regular intervals and we have identified that there was no case of fungus as stated and it was a stain which our team has corrected now. We appreciate you bringing this up and we will strive and endeavour to offer you a seamless experience the next time you are in Bangkok.Guest Relations Team
AllynGarces
Superior Twin Room
Stayed in Feb 2024
Family
2 review
Outstanding
Posted on Mar 15, 2024
It was such a great stay! Clean room and staffs are friendly.
Response from Property: Dear AllynGarces,We're thrilled to hear that you had such a great stay with us! Maintaining cleanliness and providing friendly service are top priorities for us, and we're glad to know we hit the mark during your visit. Thank you for your kind words, and we hope to welcome you back for another fantastic stay soon!Best Regards,Guest Relations Team
Pita-Gay Nelson
Superior King Room
Stayed in May 2024
Solo travellers
1 review
Posted on May 12, 2024
The staff was professional and the facilities were average from my vantage point. I did not have breakfast at the hotel, so I cannot comment on this, but the hotel centrally-located and accessible.
Response from Property: Dear Pita-*** Nelson,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff professional and that our central location met your needs. Your comments regarding our facilities are duly noted, and we'll certainly take them into consideration as we strive to enhance our guest experience. Should you choose to stay with us again in the future, we'd love the opportunity to exceed your expectations. We appreciate your valuable input!Best regards,Guest Relations Team
Yingyangcn
Superior King Room
Stayed in Dec 2023
Couples
7 review
Outstanding
Posted on Feb 13, 2024
This hotel is very nice view and good service. I love this hotel.
Response from Property: Dear Yingyangcn,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the view and appreciated the service during your stay at our hotel. Providing a pleasant experience for our guests is always our top priority, and we're delighted that you loved your time with us. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards,Guest Relations Team
fishnchips
Superior King Room
Stayed in May 2024
Couples
5 review
Outstanding
Posted on May 13, 2024
Great location with convenient amenities located within 10 minutes.
There's a 7-11 about 100m away from the hotel.
The location is close to the nightlife but not too close for those who want to get a good night's sleep.
Staff are really helpful and it's a joy talking to them. Spent 5 days here and it went by too fast.
Do check out their rooftop bar, we happened to chance upon a BBQ that they served to you on the spot.
Went for their chocolate hour from 4-5pm but it was just alright. It could use more variety in the chocolate fountain and more fruits would be nice. Their chocolate cakes were really dense so the fruit definitely helped.
This place is definitely for those who prefer a more chill time away and yet not too far from city life.
Response from Property: Dear fishnchips,Thank you so much for your detailed feedback! We're delighted to hear that you enjoyed our convenient location and amenities, as well as the helpfulness of our staff. It's wonderful to know that you had a great experience at our rooftop bar and enjoyed the BBQ surprise. Your comments about the chocolate hour are duly noted, and we'll certainly take them into consideration to improve our offerings. We appreciate your valuable input and hope to welcome you back for another relaxing stay in the future!Best regards,Guest Relations Team
Guest User
Superior King Room
Stayed in May 2024
Family
11 review
Very Good
Posted on May 15, 2024
nice hotel with great location and friendly staff. but the facilities and the design has to renew.
Response from Property: Dear Valued Guest,Thank you for your feedback on your recent stay with us. We're thrilled to hear that you enjoyed our hotel's great location and friendly staff. Your satisfaction is our priority, and we appreciate your insights regarding our facilities and design.We constantly strive to enhance our guests' experience, and your comments will certainly be taken into consideration as we plan for future updates and renovations. Your feedback helps us to better understand the areas where we can improve, and we value your input in this process.Thank you again for choosing to stay with us, and we hope to welcome you back in the future to experience our renewed facilities and design.Best regards,Guest Relations Team
Guest User
Deluxe King Room
Stayed in Apr 2024
Couples
6 review
Outstanding
Posted on Apr 27, 2024
Great hotel ,great location and absolutely wonderful staff,Travel t o Bangkok often and always stay at this property, the people who work there are truly to be commended, they make us feel like family each and everytime we are there of particular note is the concierge Num,he is the main reason we continue to stay at this beautiful property,a friendly face and warm greeting everytime we arrive, look forward to seeing him much like seeing a great friend as well as the rest of the staff at the Movenpick Hotel Sukhumvitt 15 especially of note and in no particular order,King,Sak,Mewda,Dazzy,Pleumm and May,looking forward to our next stay
Response from Property: Dear Valued Guest,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience at our hotel and that our location and staff made your stays memorable. It's truly heartwarming to know that our team, especially Num, King, Sak, Mewda, Dazzy, Pleumm and May, and the others you mentioned, have left such a positive impression on you. We strive to create a welcoming atmosphere akin to family, and we're delighted that you feel that way each time you visit. We can't wait to welcome you back for your next stay, and we'll be sure to pass along your kind words to the team. Until then, safe travels!Best regards,Guest Relations Team
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