ibis Styles Jakarta Mangga Dua Square

ibis Styles Jakarta Mangga Dua Square Reviews

ibis Styles Jakarta Mangga Dua Square

Jl. Gunung Sahari 1, Pademangan, North Jakarta, Jakarta, Special Capital Region of Jakarta, 14420, IndonesiaView Hotel Details
ibis Styles Jakarta Mangga Dua Square
ibis Styles Jakarta Mangga Dua Squareibis Styles Jakarta Mangga Dua Squareibis Styles Jakarta Mangga Dua Square
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ibis Styles Jakarta Mangga Dua Square Guest Reviews

4/5
Very Good
201 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.0
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All reviews(201)
Positive reviews(175)
Reviews with photos/video(29)
Awesome stay(20)
Friendly staff(12)
Near shopping area(9)
Easy to get around(7)
Convenient location(7)
Negative reviews(26)
DanS84
Standard Double Room
Stayed in Dec 2024
Solo travellers
69 review
5.0/5
Outstanding
Posted on Jan 10, 2025
As stated in my previous review. An excellent hotel with a huge swimming pool. The breakfast was also very good
Response from Property: Dear Mr.DanS84,Thank you for your 5-star rating! We’re glad to hear you enjoyed your stay at Ibis Styles Jakarta Mangga Dua Square. We look forward to welcoming you back soon!Best regards,Guest Experience TeamIbis Styles Jakarta Mangga Dua Square
mr pupet
Standard Twin Room
Stayed in Jan 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Very nice hotel, staff very polite
Response from Property: Dear Mr. Pupet,Thank you for your kind feedback. We are pleased to hear that you had a pleasant stay and appreciated the hospitality of our staff. We look forward to welcoming you again in the future.Sincerely,Guest Experience Team
Guest User
Standard Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Happy bgd pokonya nginep di ibish style....semoga nanti ada waktu dn rezeki bza staycation lagi d sni...yg paling di kangenin kolam renangnya yg luaaaaassss bikin happy pokonya♥️♥️🫶🫶
Response from Property: Dear Valued Guest, Thank you for your positive review! We are very pleased to know that you enjoyed your stay at Ibis Styles Jakarta Mangga Dua Square, especially our spacious swimming pool. Your review is a motivation for us to continue providing the best service. We look forward to welcoming you back for your next staycation. See you next time! Warm regards, Guest Experience Team Ibis Styles Jakarta Mangga Dua Square
Anonymous User
Standard Double Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Price is reasonable and great location if you want to shop at mangga dua
Response from Property: Dear Valued Guest,Thank you for your feedback. We are glad to hear that you found our pricing reasonable and appreciated our strategic location near Mangga Dua for shopping. We look forward to welcoming you again in the future.Regards,Guest Experience Team
AQeee
Standard Twin Room
Stayed in Oct 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 4, 2024
Chose this hotel due to its location to the nearby Ancol. We had a comfortable 2 nights stay here. Buffet breakfast spread was pleasantly nice.
Response from Property: Dear Guest,Thank you for choosing our hotel and sharing your positive feedback. We're delighted to hear that you enjoyed our convenient location, comfortable stay, and the buffet breakfast spread.We hope to welcome you back soon for another pleasant experience.Warm regards,Guest Experience Team
Fariz Revandito
Standard Twin Room
Stayed in Jun 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Sep 2, 2024
Overall is good, but kinda confusing to find the lobby at the first time, since it is inside shooping area, the sign needs to be added more i guess.
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re glad to hear that you had a good overall experience. We apologize for any confusion you experienced finding the lobby, and we appreciate your suggestion regarding clearer signage.We will take this into consideration to improve our guests' experience. We look forward to welcoming you back in the future.Best regards,Guest Experience Team
Anonymous User
Standard Double Room
Stayed in Dec 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Feb 3, 2025
the room is good and price, value for money.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We’re glad to hear that you found the room comfortable and the pricing to be good value for money. Your satisfaction is important to us, and we look forward to welcoming you again in the future.Best regards,Guest Experience Team
Sally Bat
Standard Double Room
Stayed in Nov 2023
Family
16 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Fast, promptly and excellent staff. Will always be here next time. Hotel inside the mall and near with everythg needed. Upgraded to novotel and so convenient and helpful receptionist guy ( Ibis) when we arrive at night time and telling us softly and politely about the changes and escorting us until to novotel. So sad for his name. we arrive aroud 8 to 9pm.
Response from Property: Dear Mr. Sally,We very much appreciate your comments regarding your stay at the Ibis Styles Jakarta Mangga Dua Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team
Guest User
Standard Twin Room
Stayed in Aug 2024
Business travellers
19 review
3.0/5
Posted on Nov 23, 2024
The comment on this hotel is average as everything is expected.
Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your honest input and hope to have the opportunity to provide an even better experience during your next stay.Warm regards,Guest Experience Team
Chen
Standard Twin Room
Stayed in Mar 2024
Business travellers
7 review
3.2/5
Posted on Apr 30, 2024
hotel staff are very friendly and helpful, location is excellent. The hotel facility is old, the walkway floor is sinking and not even. the basin plug is missing, shower head leaking, water is weak.
Response from Property: Dear Mr. Chen,Thank you for taking the time to tell us about your experience at Ibis Styles Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles Jakarta Mangga Dua Square, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience Team
Guest User
Standard Double Room
Stayed in Sep 2023
Solo travellers
6 review
1.0/5
Posted on Oct 13, 2023
Susi is the worst receptionist I've ever met. I really don't understand why she works here. Another male receptionist is especially good, always smiling. Please fire Susi. I saw the bad reviews were all of her.就是台前那个susi的接待,无语,从来不写评价,差评给她!
Response from Property: Dear Lin Xiao yanThank you for taking the time to tell us about your experience at the Ibis Styles Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles Jakarta Mangga Dua Square, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We will share your comments with our team, especially Susi. We are sure that this input will be a lesson for all our staff, we will carry out further training specifically regarding service and behavior. because we strive and promise to continue to improve the quality of our services.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience team
Guest User
Standard Double Room
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 27, 2025
great breakfast and friendly staff
Response from Property: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed the breakfast and found our staff friendly. Your positive feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay soon.Best regards,Guest Experience Team
MUHANNAD BIN NUHAIM
Standard Double Room
Stayed in Apr 2024
Family
8 review
1.7/5
Posted on May 19, 2024
Not clean , very small room , very small toilet room , no recommend at all
Response from Property: Dear Mr. Muhannad Bin Nuhaim,Thank you for taking the time to tell us about your experience at the Novotel Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Jakarta Mangga Dua Square, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience team
Muhammad
Standard Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 10, 2024
convenient to go anywhere. good services from concierge and housekeeping.👍👍
Response from Property: Dear Mr. Muhammad, We are very grateful for your comments regarding your visit to Novotel Jakarta Mangga Dua Square. It is a pleasure for us to receive positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Guest Experience Team
THITINUN
Standard Double Room
Stayed in Aug 2024
Business travellers
120 review
4.0/5
Very Good
Posted on Sep 6, 2024
This hotel is suitable for our business.
Response from Property: Dear Valued Guest,Thank you for your feedback. We’re glad to hear that Ibis Styles Jakarta Mangga Dua Square is suitable for your business needs.We look forward to welcoming you back on your next visit.Best regards,Guest Experience Team