55 Upper Lake Rd, Nuwara Eliya, Central Province, 22200, Sri LankaView Hotel Details
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W15 Lake Gregory Guest Reviews
4.6/5
Great
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(48)
Positive reviews(45)
Reviews with photos/video(12)
Keaidezhuzhu
Deluxe Room With Garden View
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 23, 2024
A very pleasant stay! There is no check-in at the front desk, the butler will help you directly to check in and bring it to the room. The key used in the room is really made of wood🔑! The hot water is not very stable and will cool down after washing for a while. The swimming pool is indoors, but unfortunately it is closed after 6pm.
Amazing hotel, even better than the pictures! Kind and nice staff. A rich breakfast and also an excellent dinner. Definitely a place I would like to return to. It is important to note that there may be festivals on weekends and there will be loud music until the night
Response from Property: Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that the hotel exceeded your expectations and that you enjoyed the breakfast and dinner. It’s great to know that our staff made a positive impression We look forward to welcoming you back for another stay! Warm regards, Team W15 Lake Gregory
Scarlett D
Stayed in Aug 2024
Solo travellers
5.0/5
Outstanding
Posted on Aug 20, 2024
Lovely stay! Quaint hotel overlooking Lake Gregory. The view is breathtaking and the hotel is gorgeous. The staff are excellent and make sure your every request is met. Perfect for a relaxing getaway. And don't miss breakfast in the garden. Highly recommend.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found the views and our hotel to be breathtaking. Our team takes great pride in providing excellent service, and we're glad we could make your stay relaxing and memorable. Breakfast in the garden is indeed a special treat, and we're happy you enjoyed it. We look forward to welcoming you back for another getaway soon! Warm regards, Team W15 Lake Gregory
RikaMP
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 11, 2024
Wonderful boutique hotel by the lake with fantastic and attentive bulter service. Spacious, unique rooms with large bathroom and amenities. Nice decor with spacious common area for friends to gather to chat and play games or just relax and chill. Beautiful patio facing the well-maintained garden and lake where breakfasts are served. Indoor heated pool on property. High tea can be arranged for special occasions. We really enjoyed our 2 night stay and would love to return again!
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our property. It’s great to know you appreciated our attentive butler service, spacious and unique rooms, and the beautifully maintained garden and lake views from the patio. We're glad you found the common areas perfect for relaxing and spending time with friends, and that you enjoyed the indoor heated pool and high tea experience. We can't wait to welcome you back for another memorable stay! Warm regards, Team W15 Lake Gregory
subratabarman
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 14, 2024
Had a wonderful stay at W15 Gregory Lake! We reached late - around 10:30 in the night - but the reception was as warm as it could be. We were also treated to a freshly prepared dinner almost in the middle of the night. Shimal and Haritha took care of all our requirements during the stay. The rooms are squeaky clean, stuffed with all the luxuries and had a fabulous view of the lake. Manohar, the Chef, prepared excellent meals all through. Overall it was a fabulous family stay and I would recommend it strongly!!
6/9
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable stay at W15 Lake Gregory. It's fantastic that our staff took good care of you and that you enjoyed a freshly prepared dinner. We're delighted that you found the rooms clean and luxurious with a fabulous lake view. We'll pass on your compliments to Chef and the staff for their excellent meals and service. We're glad you had a fabulous family stay and appreciate your strong recommendation. We look forward to welcoming you back soon! Warm regards, Team W15 Lake Gregory
Nasra A
Stayed in Jun 2024
Solo travellers
4.0/5
Very Good
Posted on Jun 16, 2024
Humble and lovely staff. Great view and location.Clean room and bathroom.Food was on point. The herbal tea was amazing. Staff suggested to visit near by parks and was amazing. The hotel is located on the prime location of the city easy to move around. My overall stay was amazing and i can come back again
Response from Property: Dear Valued Guest, We sincerely appreciate your fantastic review! We're thrilled to hear that you had such a positive experience at W15 Lake Gregory. It's great to know that you appreciated our helpful and humble staff, clean rooms, and delicious food, especially the herbal tea. Your kind words about the overall stay mean a lot to us, and we look forward to welcoming you back for another amazing visit! Warm regards, Team W15 Lake Gregory
Dishanthie M
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 8, 2024
The weather was not in our favour but the staff did there best to keep us comfortable.The property was effected due to heavy rain and wind 03 trees were fallen n damage the this beautiful villa still the staff was super friendly and did there best we had a nice stay....
Response from Property: Dear Valued Guest, Thank you for your understanding and kind words. We're sorry the weather wasn't favorable during your stay, and we appreciate your patience with the impact it had on the property. Despite the challenges, we take pride that our staff could make your stay comfortable and pleasant. We hope to welcome you back under better conditions in the future! Warm regards, Team W15 Lake Gregory
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 16, 2024
I had a wonderful stay at W 15- Nuwaraeliya.The check-in process was seamless, and the staff were incredibly friendly and welcoming. The room was spotless and spacious, with a comfortable bed and all the amenities I needed for a relaxing stay. The breakfast buffet offered a great selection, and the hotel's location was perfect. I will definitely come back again.
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 9, 2024
We had a good stay. We were welcomed very warmly by the manager and staff. We had a small baby with us and they did everything to make her comfortable. They made fresh baby food and even got an additional baby cot from another hotel. The food was amazing. Breakfast lunch and dinner. Also high tea is really worth it. We paid 20 dollar per person. A few points that could improve: The matress of the bed was a bit sagging. We had the room next to the kitchen which was noisy at moments. We could hear the music of the carnaval in the town untill 10.30h they the music stopped. While we were there the heater of the pool was broken. Because of the cold temperatures we were not able to use it.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Nov 8, 2024
My wife and I stayed here on our honeymoon. Hotel was excellent and the food was incredible! All the staff were brilliant especially Shimal who went above and beyond to make us feel welcome and comfortable even with a 5am start - he was great! We would highly recommend to anybody looking for a special stay in Sri Lanka
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 5, 2024
"we had an absolutely wonderful stay at W15 Lake Gregory! From the moment we arrived, the team made us feel right at home. Raj and Jim went above and beyond to ensure we had everything we needed and provided excellent recommendations on local spots to explore. The entire staff was incredibly friendly, attentive, and always ready to help with a smile. The location itself is breathtaking—right by the lake, with serene views and plenty of activities. I highly recommend W15 Lake Gregory for anyone looking for a peaceful getaway with top-notch hospitality. Can’t wait to come back!"
Chamika R
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 29, 2024
We stayed for 2 days, and the place was awesome. The food was exceptionally good. The room was luxurious, and we had everything we needed. The staff was super friendly, and their service was awesome. The distance to the Nuwara Eliya town was about 1.5 km. So the travel time was minimal when going to places. The place is so calm, and the view was so beautiful from the room and the garden.
Response from Property: Dear Valued Guest, Thank you for sharing your experience! We’re delighted you enjoyed your two-day stay and found everything from the room to the beautiful views and peaceful surroundings to be just what you were looking for. It’s wonderful to hear that the convenient location, food, and friendly service made your visit even better. We look forward to welcoming you back for more unforgettable moments with W15! Warm regards, Team W15 Lake Gregory