There were a few issues we had with the hotel.
Firstly, the guy who checked us in at about 1pm on 12/26/2023 was amazing. We asked where we could refill out water, he said he could take our bottles and refill and he did, assuring us we could come down anytime for a refill. After going out that night and coming back we ask for a refill from someone else, they said “we don’t have a water fountain”, and went back on their phone. Knowing this was a lie, we figured we try again later. The next day, the we assume manager was there, and we asked about refilling our waters. He assured of that anyone at the front desk would take care of it. We came back later asked someone for water, they turned around and handed me a single water bottle. The issue isn’t whether the hotel has a source for water, but rather if we knew there wasn’t going to be water, we’d buy it outside the hotel. But some employees were lazy and didn’t want to help us, when they were supposed to.
Secondly during the night our blankets kicked onto the ground, we figured to leave them there and they’d be replaced by housekeeping. Well the bed was just remade instead of replaced and we found crumbs and hair in the bed when we woke up, from the dirty floor. The floor was not swept or vacuumed during the stay, as we noticed the floor was quite dirty as we entered and left the hotel.
All in all, the experience didn’t match the price for this hotel we wouldn’t book again in the future.