1-10-24, Nishi Shinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, Japan
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10/10
溫昶濬
10/10
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承家霏霏
10/10
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10/10
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10/10
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9.5/10
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10/10
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Guest Reviews of The Bridge Hotel Shinsaibashi
9.2/10
Great
1218 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.2
ST-1
Deluxe Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 6, 2025
This is by far one of the best hotel I have stayed so far. Rooms are clean and nice, they offer Pola shampoo/Conditioner and body wash, other small amenities like facial cotton pads and toothbrushes to be pick up from lobby. They offer free drinks, ice cream, ramen and variety of drinks every evening and special theme like kimono and games daily which is really interesting. Location is about 10min walk to nearby train station with convenience stalls, restaurants and even an animal cafe (which we visited) nearby. My family really enjoy the stay and look forward to the next visit !
6/12
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share such a wonderful review.We are truly delighted to hear that you and your family enjoyed your stay with us. It’s great to know that you were pleased with the cleanliness of the room, the POLA amenities, and the variety of complimentary services such as drinks, ice cream, ramen, and our daily themed events. We’re also glad you were able to explore the nearby area and even visit the animal café!Your kind words mean a lot to us and will be shared with our entire team. We look forward to welcoming you and your family back again in the near future for another pleasant stay.Warm regards,The Bridge Hotel ShinsaibashiFront Desk Team
mamabear1804
Quad Room
Stayed in May 2025
Family
6 review
9.5/10
Amazing
Posted on Jul 4, 2025
Massage chair, free beverages, icecream, and late night ramens were so goood. We had a blast.
A bit of a walk though from dotonburi
Response from Property: Dear Valued Guest,Thank you very much for your kind feedback! We're so glad to hear you enjoyed the massage chair, free drinks, ice cream, and our late-night ramen — it sounds like you had a great time with us!We appreciate your comment about the distance from Dotonbori and hope the overall experience made it worthwhile. It was a pleasure having you, and we hope to welcome you back again soon!Warm regards,Front Desk Team
Guest User
Deluxe Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 9, 2025
Great location — just a short walk from Shinsaibashi shopping district.
Plenty of restaurants come alive at night, making it super convenient. The bed was comfy, though the room was a bit compact (as expected in Japan). The hotel offers thoughtful perks like ramen hour, beer hour, and ice cream treats. We were out exploring most of the time, so we didn’t get to fully enjoy the in-house dining — but it all looked great!
Response from Property: Dear Guest,Thank you very much for your lovely review!We’re delighted to hear that you enjoyed our convenient location near the Shinsaibashi shopping district and the lively restaurant scene. It’s great to know that you found the bed comfortable and appreciated our thoughtful perks like ramen hour, beer hour, and ice cream.Although you didn’t have a chance to fully enjoy our in-house dining, we hope you’ll be able to experience more of it on your next visit. We truly appreciate your kind words and hope to welcome you back again soon.Warm regards,front desk Kuo
PclCheRry
Deluxe Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 26, 2025
We had a great stay at this hotel! The location is very convenient—about 5 min walk to public transport. About 10 min walk to lift access to metro if you have luggage or stroller. Close to shops and convenient store, made getting around easy. The room size was just right for two adults and one child—cozy yet comfortable.
Staff were friendly and helpful throughout our stay. Breakfast had a good variety and tasted great. The key highlight for us was definitely the complimentary free-flow alcoholic drinks and the free ramen in the evening. The ramen was delicious—rich broth and perfectly cooked noodles, a real treat after a long day out!
Would highly recommend this hotel for families or couples looking for a comfortable and value-for-money stay.
Response from Property: Thank you so much for your detailed and thoughtful review.We’re delighted to hear that you and your family had a great stay with us and found our location convenient for both transport and nearby shops. It’s also wonderful to know the room was a comfortable fit for all of you, and that our staff made a positive impression during your stay.We’re especially glad you enjoyed the breakfast and our complimentary evening services. Your kind words about the free-flow alcoholic drinks and the ramen—with its rich broth and perfectly cooked noodles—mean a lot to us.We truly appreciate your recommendation, and we hope to welcome you and your family back again in the future!Reception Oka
Guest User
Triple Room
Stayed in Mar 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 26, 2025
Convenient, near subway station, Parco and Daimaru. My kids were happy with the gavha machine, soda bar and ramen station. They always leave some space for the free ramen after supper. The ramen has chewy texture.
Response from Property: Dear Valued Guest,Thank you very much for choosing to stay with us and for sharing your wonderful feedback.We are delighted to hear that you found our location convenient and that your children enjoyed the Gacha machine, soda bar, and ramen station.It brings us great joy to know that the free ramen, with its chewy texture, was a highlight of your family's evenings.We look forward to welcoming you and your family back for another enjoyable stay in the near future.Best regards,Front desk kaku
Christopher
Double Room
Stayed in Mar 2025
Couple
3 review
9.5/10
Amazing
Posted on Jun 17, 2025
The Bridge Hotel (April 2025)
After reading all the hype about this hotel, we decided to go ahead and book this place for our stay.
And all we can say is that it did not disappoint!
The room was good enough for 2 people. All the amenities were available but it didn’t stop there! The buffet breakfast on offer was great a great way to start each day.
In the evenings, there was a self-serve open bar that was well stocked with all kinds of alcoholic beverages. Accompanying them were also complimentary bowls of soupy warm ramen!
Last but not least, we would like to particularly commend front desk officer, Ms Oka, that was so attentive in assisting us trace our lost bag that was left on the train. Without her help, we wouldn’t have been able to find it.
Overall, truly an amazing establishment that we would not hesitate to book it again!
Response from Property: Dear Valued Guest,Thank you very much for choosing to stay at The Bridge Hotel and for taking the time to share such a wonderful and detailed review.We are delighted to hear that you enjoyed your stay with us — from the comfortable room and amenities to our buffet breakfast, evening open bar, and complimentary ramen service. Your kind words truly mean a lot to us.We are especially grateful for your recognition of Ms. Oka at the front desk. We have shared your comments with her, and she was deeply touched. We’re so glad she was able to assist you in locating your lost bag.It was our pleasure to have you as our guest, and we sincerely hope to welcome you back again in the near future.Warmest regards,front desk kyoku
Anonymous User
Double Room
Stayed in Feb 2025
Travelling with friends
6 review
9.0/10
Great
Posted on Mar 30, 2025
The minimart is just next to the hotel. Impressive hotel with foc drinks and alcohol and room is nice.
Location wise may need a walk to Namba area.
Response from Property: Dear guest,Thank you for your kind review! We're delighted to hear that you enjoyed our hotel's amenities, including the complimentary drinks and the comfortable room. We appreciate your note about the location and hope the walk to Namba added to your experience of exploring the area. Looking forward to welcoming you again! Front desk kaku
Anville
Double Room
Stayed in Feb 2025
Family
3 review
9.5/10
Amazing
Posted on Mar 28, 2025
Everything is almost perfect (the only con i felt is that it is slightly far away from the main street). Room is slightly small for 2 adults and a baby but appreciate that it is quiet. Massage chair and plenty of amenities available. Even baby stroller is available free of charge. Varieties of alcoholic drinks available FOC and unlimited ramen as supper. Their breakfast is awesome with alot of choices! Free Japanese Cultural Activities such as free Kimono wear/dorayaki tea time/mini games that really make us felt enjoyable. Will recommend to our friends and family, really love this hotel.
6/7
Response from Property: Dear guest,Thank you for your wonderful review! We’re delighted to hear that you had such an enjoyable stay and appreciated our amenities, from the massage chair and baby stroller service to the unlimited ramen and free-flow alcoholic drinks. It’s also great to know that you enjoyed our breakfast selection and Japanese cultural activities—we’re glad they added to your experience!While we understand the location might feel slightly away from the main street, we’re happy that the quiet atmosphere provided a comfortable stay for your family. We truly appreciate your recommendation and look forward to welcoming you again in the future! Best regards, Front desk Liu
BY哥
Deluxe Room
Stayed in May 2025
Family
9 review
8.0/10
Very Good
Posted on Jun 19, 2025
Pretty clean and free drink service is nice ❤️
Response from Property: Dear Guest,Thank you very much for your kind comment!We’re glad to hear that you found the room clean and enjoyed our free drink service ❤️We hope to welcome you back again soon for another pleasant stay.Warm regards,The Bridge Hotel Shinsaibashi
Palmer
Deluxe Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 8, 2025
I liked the chair massage at the lobby and free use.
Response from Property: Dear guests,Thank you very much for your kind feedback.We’re delighted to hear that you enjoyed the complimentary chair massage in the lobby.Your comfort and relaxation are very important to us, and we’re glad this service helped make your stay more pleasant.We look forward to welcoming you again in the future.Front Desk YEH